Every week, I repeatedly experience that my order is incorrect when I visit this location. Instead of correcting the mistake at the window, the staff instructs me to circle back in line because they seem more focused on quickly servicing the drive-thru than ensuring customer satisfaction. This consistent lack of quality service has led me to decide that I will no longer frequent this location.
Atmosphere: 1
Food: 2
Service: 1
Brandon springer
Destiny did real good in helping me. With limited help! Thanks again
Atmosphere: 5
Food: 5
Service: 5
Maria Alicia Davis
For the 1st time I was disappointed. Food was cold and so where the fries.
Atmosphere: 4
Food: 3
Service: 4
Ammar Mustafa
This McDonald’s location actually is one of the best in the area according to my experience because I’m dealing with McDonald’s restaurant if I’m not gonna say daily or weekly at least two or three times a week so I know where are the good McDonald’s location is and this one is one of the best , clean ,neat , very good team actually and Food is fresh Very good taste and I always go there. I wish the other McDonalds in Durham is just like this one.
Atmosphere: 5
Food: 5
Service: 5
Johnny Abarca
Worst Ice Coffee Order A Vanilla Ice Coffee Just Tasted Like Coffee With No Vanilla Or Sweetener Will Not Be Ordering Again Came Back And They Remade It Was Much More Better
TheBigtood
Stopped while traveling through the area. Food was as good as could be expected at McDonald's.
Atmosphere: 3
Food: 4
Service: 3
javier torres
10 /29/ 25 the restaurant smells like drain but some body moped the floor whit dirty water
Atmosphere: 1
Food: 1
Service: 1
Leo Aguila
This place smells really bad and customer service is really bad
Atmosphere: 1
Food: 1
Service: 1
Everette Powell
Drive thru window workers were very warm and kind. Food was plentiful and delicious. Everything was fresh
I have been here twice in the last month. Why are they always out of fish fillet.
Veronica Garcia
Terrible service the afternoon shift is the worse! How are you allowed to select which toy u want on your kids meal and the employee extremely rude by the way give u whatever they feel and want . I bet the pick the toys for themselves . Extremely disrespectful and disappointing for my kids! And then THEY STILL have the nerve to get mad because you go back because they dont pack the food correctly i was missing food and the rude employee got mad . I’m paying for the food YALL AINT giving nothing for free!!!
Atmosphere: 3
Food: 4
Service: 1
Tix
Doesnt even answer the speaker past a certain time but are “24/7”
Atmosphere: 1
Food: 1
Service: 1
Millie
Great customer service, very friendly. Asked me which happy meal toy I wanted when he realized I'm autistic. Loved the food, which was served up very very quickly. The whole restaurant, including bathrooms, was very clean. I had a question for staff and they were helpful. Will definitely be back 😀
Atmosphere: 5
Food: 5
Service: 5
Amanda Ouimette
Do not go here. The staff will roll their eyes at you when you ask for your sauce that comes with your meal. They try to make you pay extra for pickles when no other McDonald’s will. If I could give this a zero out of 10 I would. Rude and unprofessional.
Every week, I repeatedly experience that my order is incorrect when I visit this location. Instead of correcting the mistake at the window, the staff instructs me to circle back in line because they seem more focused on quickly servicing the drive-thru than ensuring customer satisfaction. This consistent lack of quality service has led me to decide that I will no longer frequent this location.
Atmosphere: 1
Food: 2
Service: 1
Destiny did real good in helping me. With limited help! Thanks again
Atmosphere: 5
Food: 5
Service: 5
For the 1st time I was disappointed. Food was cold and so where the fries.
Atmosphere: 4
Food: 3
Service: 4
This McDonald’s location actually is one of the best in the area according to my experience because I’m dealing with McDonald’s restaurant if I’m not gonna say daily or weekly at least two or three times a week so I know where are the good McDonald’s location is and this one is one of the best , clean ,neat , very good team actually and Food is fresh Very good taste and I always go there. I wish the other McDonalds in Durham is just like this one.
Atmosphere: 5
Food: 5
Service: 5
Worst Ice Coffee Order A Vanilla Ice Coffee Just Tasted Like Coffee With No Vanilla Or Sweetener Will Not Be Ordering Again
Came Back And They Remade It Was Much More Better
Stopped while traveling through the area. Food was as good as could be expected at McDonald's.
Atmosphere: 3
Food: 4
Service: 3
10 /29/ 25 the restaurant smells like drain but some body moped the floor whit dirty water
Atmosphere: 1
Food: 1
Service: 1
This place smells really bad and customer service is really bad
Atmosphere: 1
Food: 1
Service: 1
Drive thru window workers were very warm and kind. Food was plentiful and delicious. Everything was fresh
Atmosphere: 5
Food: 5
Service: 5
Shi take forevert
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have been here twice in the last month. Why are they always out of fish fillet.
Terrible service the afternoon shift is the worse! How are you allowed to select which toy u want on your kids meal and the employee extremely rude by the way give u whatever they feel and want . I bet the pick the toys for themselves . Extremely disrespectful and disappointing for my kids! And then THEY STILL have the nerve to get mad because you go back because they dont pack the food correctly i was missing food and the rude employee got mad . I’m paying for the food YALL AINT giving nothing for free!!!
Atmosphere: 3
Food: 4
Service: 1
Doesnt even answer the speaker past a certain time but are “24/7”
Atmosphere: 1
Food: 1
Service: 1
Great customer service, very friendly. Asked me which happy meal toy I wanted when he realized I'm autistic. Loved the food, which was served up very very quickly. The whole restaurant, including bathrooms, was very clean. I had a question for staff and they were helpful. Will definitely be back 😀
Atmosphere: 5
Food: 5
Service: 5
Do not go here. The staff will roll their eyes at you when you ask for your sauce that comes with your meal. They try to make you pay extra for pickles when no other McDonald’s will. If I could give this a zero out of 10 I would. Rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
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