Food, service, staff, environment, and the time used to get and receive my order was well worth it!
Atmosphere: 5
Food: 5
Service: 5
Karen Romero
There's always! Always! All the time missing items! Drive thru delivery dine in. There's no time that they do not mess up my order!! Very very consistent!
Atmosphere: 1
Food: 1
Service: 1
Keyla Martinez
Very bad service they make me way for 30 min I order a Big Mac and a soda. They need to be re train
Atmosphere: 1
Food: 1
Service: 1
Greg Adkins
I drive up to place an order because I see employees inside, the see me at the window because no response where they take your order. I drive to the window, they see me and ignore me and keep working, I move to the second window and again they see me and ignore me. Finally I get someone attention and they says closed, they have a line of cars also. No sign or anything thatâs says they are closed or opening later. Usually when the store is closed the app will indicate that and not take my money. Very unprofessional at this location. If they arenât open then they need to post it so nobody is sitting in the drive through waiting!!
Atmosphere: 1
Food: 1
Service: 1
King Williams
I recently visited this McDonaldâs location and was extremely disappointed by the service and food quality. On a previous visit, I waited 35-60 minutes for a 10-piece nugget meal. During this most recent visit on December 29, 2024, I waited 25 minutes for a simple order of a 10-piece nugget and medium fries. This was despite there being only five people ahead of me, and another customer had been waiting over an hour for a single cookie.
While my nuggets were fresh and crispy, the fries were warm, soggy, and unappetizing. This inconsistency in food quality, paired with excessive wait times, reflects poorly on the management and operation of this establishment.
As someone traveling to visit my 90-year-old great-great-grandmother in Durham, NC, from Wendell, NC, this was a rare stop for me. Unfortunately, the poor experience left a lasting impression. I strongly discourage others from visiting this location. If service and quality remain this poor, I will contact corporate management to address these ongoing issues.
This visit was unacceptable and has earned this McDonaldâs a 1-star review. I hope this feedback encourages improvements for the sake of future customers.
Itâs VERY crazy that Drive thru is faster than INSIDE!!
Recommended dishes: French Fries, Chicken Mcnuggets
Abner Henrriquez
This place is terrible I had 2 small coffees I got it on the app and they never give me the coffee
Atmosphere: 1
Food: 1
Service: 1
Rhema Woods
Closed early so they didnât have to take our order.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Urshan
Dined in and was rudely served by a cashier who obviously didn't appreciate that I was white. The quality of the burger was very good however.
This restaurant always has a big wait time I spend atleast 15 minutes each time waiting on food. Had an incident last night they had me pull forward and forgot I was there I had to keep knocking on the window for help. They piled my bag of 3 orders leaving a couple items off. Nuggets tasted like theyâve been sitting out for awhile but the worst of it they gave me a quarter pounder that was not ready. Highly dissatisfied and.will not be returning to this location even though its closest to home.
Atmosphere: 1
Food: 1
Service: 1
Rei Heno
In Durham for the day. Ordered both breakfast and lunch on the app. Food was great both times and no problem with my order. Everyone was very friendly. Will come back to this location the next time I am in town.
Atmosphere: 4
Food: 5
Service: 5
Nancy Pitts
Parking: Kind of a tough clientele.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Double Cheeseburger
Keionna Lee
Trevor that is taking orders in drive-thu is very rude. He was trying to take my order from the wrong box. Rushing me to place my order. He didn't put my order in correctly. I told the manage and it was like she didn't care
Good service. Great food
Atmosphere: 5
Food: 5
Service: 5
Good job đ đ
Atmosphere: 3
Food: 3
Service: 4
Food, service, staff, environment, and the time used to get and receive my order was well worth it!
Atmosphere: 5
Food: 5
Service: 5
There's always! Always! All the time missing items! Drive thru delivery dine in. There's no time that they do not mess up my order!! Very very consistent!
Atmosphere: 1
Food: 1
Service: 1
Very bad service they make me way for 30 min I order a Big Mac and a soda.
They need to be re train
Atmosphere: 1
Food: 1
Service: 1
I drive up to place an order because I see employees inside, the see me at the window because no response where they take your order. I drive to the window, they see me and ignore me and keep working, I move to the second window and again they see me and ignore me. Finally I get someone attention and they says closed, they have a line of cars also. No sign or anything thatâs says they are closed or opening later. Usually when the store is closed the app will indicate that and not take my money. Very unprofessional at this location. If they arenât open then they need to post it so nobody is sitting in the drive through waiting!!
Atmosphere: 1
Food: 1
Service: 1
I recently visited this McDonaldâs location and was extremely disappointed by the service and food quality. On a previous visit, I waited 35-60 minutes for a 10-piece nugget meal. During this most recent visit on December 29, 2024, I waited 25 minutes for a simple order of a 10-piece nugget and medium fries. This was despite there being only five people ahead of me, and another customer had been waiting over an hour for a single cookie.
While my nuggets were fresh and crispy, the fries were warm, soggy, and unappetizing. This inconsistency in food quality, paired with excessive wait times, reflects poorly on the management and operation of this establishment.
As someone traveling to visit my 90-year-old great-great-grandmother in Durham, NC, from Wendell, NC, this was a rare stop for me. Unfortunately, the poor experience left a lasting impression. I strongly discourage others from visiting this location. If service and quality remain this poor, I will contact corporate management to address these ongoing issues.
This visit was unacceptable and has earned this McDonaldâs a 1-star review. I hope this feedback encourages improvements for the sake of future customers.
Itâs VERY crazy that Drive thru is faster than INSIDE!!
Recommended dishes: French Fries, Chicken Mcnuggets
This place is terrible I had 2 small coffees I got it on the app and they never give me the coffee
Atmosphere: 1
Food: 1
Service: 1
Closed early so they didnât have to take our order.
Atmosphere: 1
Food: 1
Service: 1
Dined in and was rudely served by a cashier who obviously didn't appreciate that I was white. The quality of the burger was very good however.
Restaurantji Recommends
Good food. đđŸđđŸ
Atmosphere: 5
Food: 4
Service: 4
This restaurant always has a big wait time I spend atleast 15 minutes each time waiting on food. Had an incident last night they had me pull forward and forgot I was there I had to keep knocking on the window for help. They piled my bag of 3 orders leaving a couple items off. Nuggets tasted like theyâve been sitting out for awhile but the worst of it they gave me a quarter pounder that was not ready. Highly dissatisfied and.will not be returning to this location even though its closest to home.
Atmosphere: 1
Food: 1
Service: 1
In Durham for the day. Ordered both breakfast and lunch on the app. Food was great both times and no problem with my order. Everyone was very friendly. Will come back to this location the next time I am in town.
Atmosphere: 4
Food: 5
Service: 5
Parking: Kind of a tough clientele.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Double Cheeseburger
Trevor that is taking orders in drive-thu is very rude. He was trying to take my order from the wrong box. Rushing me to place my order. He didn't put my order in correctly. I told the manage and it was like she didn't care
Atmosphere: 2
Food: 2
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