Papa Johns Pizza
3600 N Duke St Ste 38, Durham
(919) 620-7575
Recent Reviews
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2nd delivery tht I had to call back about. Also seems like when I called they tried waiting till they closed when I asked for a refund. Definitely need to stop letting door dash drive. They only asked to remake after I ordered else where. Nightshift terrible.
Lately, it's been bad. Last three deliveries were not good. Forgot the soda two separate times. Last time they left the food out in the rain and I had to go to get the soda myself. This time the order was immediately canceled. I think using Doordash ends up being the issue. I'm usually patient but it's been harder lately because groceries are expensive and it's been hard to cook so sometimes this is the only way.
Food: 5
Service: 1
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Cheesesticks
My 5 star review is solely Because of the excellent customer service I received From Tori! She was all by herself and working like she was 4 people. She was amazing
Atmosphere: 5
Food: 5
Service: 5
Ask to speak to Devon and he will help you without any issues. He offered to refund my order but I didn't want my money back I just wanted 5 star service and he gave 100 stars instead. great job Devon at store 1626
Atmosphere: 5
Food: 5
Service: 5
Ordered a 6 piece wing and this is what I received… called to ask if they were out of wings and they said yes but never thought to call before the order went out.
Did a Great job
Atmosphere: 2
Food: 5
Service: 5
I ordered a sausage pizza and the quality and presentation was less than satisfactory. It looked like it had been rushed. The cheese wasn't melted or thoroughly spread throughout the pizza. I don't usually order Papa John's and now I understand why.
Atmosphere: 1
Food: 1
Service: 1
Take a look at your pizza before you pick it up, they're sending out 13" pizzas and calling them 16" XL. not sure if it's a corporate thing or they're trying to save a buck. I'd have refunded it if I hadn't already eaten half of it before I measured it lmao
Atmosphere: 2
Food: 2
Service: 2
Normally I love Papa John’s Pizza. This location is not good. The pizzas are always sloppily made, and are barely cut so it’s just like the toppings are sliding off the pizza.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheesesticks
Restaurantji Recommends
Felt sick at night after eating
Atmosphere: 1
Food: 1
Service: 1
My order was wrong and I paid $36 never use them
Not at all happy about the quality of my pizza. Did the person boxing this not see that part of it was deformed. This is unacceptable. Where are the toppings that belong on the pizza crust? Looks like I received a half plain pizza half toppings. Poor service.
Atmosphere: 2
Food: 2
Service: 2
A)ways
Atmosphere: 5
Food: 5
Service: 5
This is my second time coming to this location. The Papadia I ordered today was well prepared!! I was greeted and my order was hot and ready earlier than estimated!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Bacon Pizza
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