Papa Johns Pizza

The guy behind the counter was so unhelpful it was impressive. Terrible attitude but luckily it was only Papa John’s so we just left and went to a different down the street because he was so rude. Completely worthless staff

I ordered late night and my pizza didn’t have extra cheese like I ordered. It even looked like less than the regular amount, and that was the only topping I had smh. Also didn’t receive the pepper I really like, but maybe they don’t give those out anymore.

I ordered a pizza through the Papa John’s app and it wasn’t delivered to me . I understand now to just use DoorDash with this store because I never get my pizza when I order through the app . Called to inform them and he sounds upset like it was my fault the delivery driver didn’t complete the order properly. Hopefully my order arrives .

Atmosphere: 2

Food: 4

Service: 2

I ordered a large five topping pizza for pick up. Two of those toppings was cheese, plus sausage and a couple of veggies. My toppings were under the cheese and I thought it would be good. My pizza was not cooked all the way though and I had to throw it in the oven and even after being placed in the oven it still was mush. It was inedible. I was totally unsatisfied and disappointed. I will say that this is the first time this happened and I don’t know what went wrong but I have an idea. Anyway just putting it out there to check the box before leaving the store.

Atmosphere: 2

Food: 2

Service: 2

Ordered a pizza 1hr 30min before closing and it never came or no return call letting me know that it was not going to be delivered.

Service: 1

Slow service, pizza was cold and to top it off they do not take military discount. If you like cold stale pizza come here.

Atmosphere: 1

Food: 1

Service: 1

Shout out to the people working today, Saturday Aug 10. Especially the young woman working the register when I arrived. She had grown adults literally yelling in her face and she stayed composed, professional, and rose above the situation. Two guys in the back making all the pizzas. I hope your manager appreciates you!

My food was ready on time, order was correct and everything tasted delicious. Use the app and you won’t have to harass the staff or stand around the waiting area. 4 stars for atmosphere cuz it’s Papa Johns.

Atmosphere: 4

Food: 5

Service: 5

Got to the Store, we greet & they said just a second. I was waiting for almost 7 mins when my orders were ready to grab & go. But the lady & the guy were just keep working on their orders. After patiently waiting for a while I asked them again if it’s ready, & the guy seems pissed & said “what’s your name? Here’s ur order” & handed to me ungratefully. The worst (take out) service ever.

Atmosphere: 1

Food: 4

Service: 1

I am reluctant to post a photo of the last pizza I picked up from this place. But I did pick up a pizza and cheese sticks for my children and it was against my better judgment. While I do understand that some cultures enjoy consuming roaches!!! Here in Durham, generally speaking we don’t choose to eat roaches. I do have the photos but I’m choosing not to post them as they are extremely disturbing

Just ordered absolutely the best hot fresh thin and crispy pizza and bread sticks delivered in less than 30 mins delivery driver the best pizza was GREAT THANKS PAPA J

They think they can send out horrible pizza to a hotel and not have any repercussions but this dude says that its literally the worst pizza ive ever had and was delivered by a giy who looked like he just woke up and rolled out of bed the general manager is extremely rude and disrespectful and tried to get me to do something illegal

Atmosphere: 1

Food: 1

Service: 1

Fast service and delicious pizza. Staff was nice too.

Atmosphere: 5

Food: 5

Service: 5

Waited 40 minutes for an order with 5 other delivery drivers, unbelievable!

Atmosphere: 1

Food: 1

Service: 1

Only one person working in the entire store and orders are 30 minutes late.

Atmosphere: 1

Food: 1

Service: 1

Very cool place but for some reason or another something lost of my order every time. I don't think it's on purpose I just think They're not very

Atmosphere: 3

Food: 5

Service: 4