Red Robin Gourmet Burgers and Brews
$ • Burgers, American, Vegetarian
Hours:
5313 New Hope Commons Dr, Durham
(919) 419-4980
About Red Robin
Customers' Favorites
Red Robin Reviews
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Great place, professional staff, delicious food! Will return again
On Thursday April 27th, 2023, me and my sister Jennifer Collier around 3:30pm or later, came in there to eat and they were not short staffed at all, we had a great experience cause the waitress was nice and the burgers and fries was done right and they brought our food and drinks in a timely manner, and it was a great and friendly service, we will be back to eat there again. The burgers and fries were delicious.
Went here on a slow Sunday!!! About 2pm! Service was HORRIBLE! Beware of the bartender, that waits on Tables he will not service black patrons! We complained & so did the others . Our food got there before water& the manager assisted him after we asked for service! At the end we WERE NOT TIPPING Him! Guess he decided to tip himself! Yes he added 4$ to my card & 6 to my other patron! On his own! Look at your statements & BEWARE!
Called & spoke to a manager on Tuesday & still...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
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Red Robin Gourmet Burgers and Brews is a popular restaurant known for its delicious meals and excellent service. The kid-friendly menu, including a chocolate shake, is a hit with picky eaters. The queso burger is praised as extremely tasty, and the staff are described as helpful and hardworking, going the extra mile to ensure customer satisfaction.
The restaurant is praised for its gourmet burgers, which are considered some of the best in the area. The bottomless sides add great value, with the garlic fries and ranch dip being a customer favorite. The ambiance is spacious and clean, making it ideal for parties and group dinners. The convenient pay system on the table is also appreciated by customers.
Recent reviews highlight the excellent customer service, with one customer describing it as the best they've experienced at any Red Robin location. The burgers are cooked to perfection, with the Lava Queso burger and Royal Red Robin burger being standout choices. The restaurant's variety of burgers, from saucy to spicy, ensures there's something for everyone.
While some customers have had issues in the past, such as overcooking or slow service, the latest reviews indicate that the restaurant has addressed these concerns and is providing a consistently positive dining experience. Overall, Red Robin Gourmet Burgers and Brews is a reliable choice for delicious burgers and an enjoyable dining atmosphere.