Red Robin Gourmet Burgers and Brews
5313 New Hope Commons Dr, Durham
(919) 419-4980
Recent Reviews
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Waited for more than 15 minutes for someone to come over to our table and atleast take our drinks, we were a table of 2 and then a table of 4 came way after us and they were attended before us. Workers just kept looking at us but nobody came over to help. Terrible service.
Service: 1
This used to be a great place. Our waitress was basically non-existent. We were there about 2 hours and she came to the table 4 times with 2 of those times when I stopped here and asked for fries and tea. We sat right beside the kitchen and we could see her in there standing with another employee looking at her cell phone, giggling and laughing the majority of the time we were there.It took almost 30 minutes to get an order of fries. She only had 2 other tables. It was Christmas Eve around 6:30pm. It was a very slow night. The food was not good except the Brussel sprouts. They were great. Don't think I will be returning there again, atleast not the one in Durham.
Atmosphere: 4
Food: 2
Service: 1
Nice atmosphere with great service. Food was good but maybe just a little pricey for the menu selections. Salmon and shrimp entrees were great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings
We stopped eating here a few years back because the service was terrible. We decided to give it another try about a year ago, and it got better so we continued to return. We tried again this past week, and the service has fallen off again. We actually walked out because we could not get someone to wait on us. A shame because they have some good burgers.
Atmosphere: 4
Food: 4
Service: 1
Welcome to Raleigh Durham and Chapel Hills NC Red Robin Yum ? ?
Vegetarian options: Vegetables Salad Mix
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Bites, Steak, Towering Onion Rings, California Chicken Sandwich, Royal Red Robin, Red Robin Gourmet Cheeseburger, Hamburger, Onion Rings, Fish and Chips, Turkey Burger, Order Shakes, Salad, Bacon Cheeseburger, Cheeseburger and Fries, Steak Fries, Burger, Chips
It's pretty much the same as all of the rest of these around the country.Although our server, it was very good.
Atmosphere: 4
Food: 4
Service: 5
I had never been to a Red Robin until trying this one. It was so nice! The service was excellent, with friendly managers and kind wait staff. The food was served quickly. We were checked on many times. The menu has a lot of options for any kind of diet, and I saw things I’d like to go back to try. I am also into the big beer selection. Clean and great atmosphere.
Dietary restrictions: Easy to customize with all kinds of options.
Kid-friendliness: Very fun for kids and has menu items they enjoy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger
This is the 1st time I ever had a server that acted as if she either didn't want to serve me or didn't want to be at work.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Steak Fries, Burger
Excellent food, friendly service!! Would recommend to everyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Fun place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and amazing staff it was my first time eating at a Red Robin and I was impressed with everything with the dining and food and staff hope to try other locations someday until then I will be back to this one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Towering Onion Rings, Steak Fries
The food was great. But be very careful when ordering the guacamole it is super ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzel Bites, Steak Fries, Burger
Always a good meal. Service was a little slow but they were busy so it's understandable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mountain High Mudd Pie, Towering Onion Rings, Royal Red Robin
It was nice a bit pricy.
Atmosphere: 4
Food: 3
Service: 4
Parking: Plenty of parking was able to get up close to door.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger
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