Excellent service from the young lady Victoria. She was very professional and helped me so much. I rarely leave reviews, but people like her make it impossible not to leave a good one. Once again, excellent service!
Atmosphere: 5
Food: 5
Service: 5
Ben Eggers
Worst restrooms. No soap! No hand towels! Horrible smell. Silverware couldn’t be given out because they were all dirty. No plastic silverware available either. Walls of both tables looked disgusting possible mold.
Atmosphere: 3
Food: 2
Service: 2
Deidra
Our food was really good. Customer service was spot on! Food arrived at our table fresh, hot, and plentiful!
Atmosphere: 5
Food: 5
Service: 5
Kevin
So went and got just 2 burgers and a fry it came to over 40 and definitely wasn't worth it down the road is queen city burger much better and the price is also better
Atmosphere: 1
Food: 1
Service: 2
Johnsonrod
Lady that took my order over the phone was rude, happy to inform me that they close in 30 minutes- I’d be there in <10. Rude in person when I picked up my food.Specifically asked for no onions- they put extra on. LOL.
Every other time I’ve been there has been great, never had any issues.
Atmosphere: 4
Food: 4
Service: 1
Almon Bate
Ice machine was broken, fries and tots were cold, and it took 20 minutes. The burgers were good though...except they didn't put lettuce or tomato on it...
Atmosphere: 4
Food: 2
Service: 3
Tina M
My first time having this American Dog hot dog and oreo cookie shake but it's so good. The staff were friendly as well 💯
Atmosphere: 5
Food: 5
Service: 5
Talia Gabriel
Brennan was amazing and really helpful!
Emma
The food was outstanding but the service could have been better.
Atmosphere: 5
Food: 5
Service: 2
Joy Williams
my hotdog was so good! i love that they have the gloves to eat so your hand doesn’t get messy and smelly. our food came super fast. I didn’t get a pic of my hotdog cause i ate it fast 🤣
We tried this place after about a year of avoiding it (we had a bad previous experience). We gave it another try and were pleasantly surprised. Ketan provided excellent customer service and the place was clean, thanks to her hard work. She was working diligently the whole time we were there. Our food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Kim Solomon
Food is always very good. My favorite burger place.
Atmosphere: 4
Food: 5
Service: 5
Amy Hunt
Ordered the Home Style Chili with cheese and got half a cup of chili and no cheese or spoon for $4.99…Make it make sense.
Atmosphere: 4
Food: 4
Service: 4
Jennifer Roberts
I don't come very often as every time I do I say it is the last time...well our visit on Friday is absolutely the last time I eat here. I ordered the BBQ Bacon Cheeseburger (single). When my burger arrived there were no onion strings as pictured (I was told they don't have them) or bacon on the burger! The burger itself did not taste fresh. One of us only ordered a side order of the tots...we finally had to go ask for them. Service left a lot to be desired. I have to blame that on lack of managerial attention.
Atmosphere: 1
Food: 3
Service: 1
K Taba
Walked in at 2:20 and had my meal by 2:28. This NEXT part I want everyone to read: Do Not Tip here on a cc! The employees do not get the tip, it goes to corporate. Complete bullshit! Shame on Smash Burger.
Excellent service from the young lady Victoria. She was very professional and helped me so much. I rarely leave reviews, but people like her make it impossible not to leave a good one. Once again, excellent service!
Atmosphere: 5
Food: 5
Service: 5
Worst restrooms. No soap! No hand towels! Horrible smell. Silverware couldn’t be given out because they were all dirty. No plastic silverware available either. Walls of both tables looked disgusting possible mold.
Atmosphere: 3
Food: 2
Service: 2
Our food was really good. Customer service was spot on! Food arrived at our table fresh, hot, and plentiful!
Atmosphere: 5
Food: 5
Service: 5
So went and got just 2 burgers and a fry it came to over 40 and definitely wasn't worth it down the road is queen city burger much better and the price is also better
Atmosphere: 1
Food: 1
Service: 2
Lady that took my order over the phone was rude, happy to inform me that they close in 30 minutes- I’d be there in <10. Rude in person when I picked up my food.Specifically asked for no onions- they put extra on. LOL.
Every other time I’ve been there has been great, never had any issues.
Atmosphere: 4
Food: 4
Service: 1
Ice machine was broken, fries and tots were cold, and it took 20 minutes. The burgers were good though...except they didn't put lettuce or tomato on it...
Atmosphere: 4
Food: 2
Service: 3
My first time having this American Dog hot dog and oreo cookie shake but it's so good. The staff were friendly as well 💯
Atmosphere: 5
Food: 5
Service: 5
Brennan was amazing and really helpful!
The food was outstanding but the service could have been better.
Atmosphere: 5
Food: 5
Service: 2
my hotdog was so good! i love that they have the gloves to eat so your hand doesn’t get messy and smelly. our food came super fast. I didn’t get a pic of my hotdog cause i ate it fast 🤣
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We tried this place after about a year of avoiding it (we had a bad previous experience). We gave it another try and were pleasantly surprised. Ketan provided excellent customer service and the place was clean, thanks to her hard work. She was working diligently the whole time we were there. Our food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Food is always very good. My favorite burger place.
Atmosphere: 4
Food: 5
Service: 5
Ordered the Home Style Chili with cheese and got half a cup of chili and no cheese or spoon for $4.99…Make it make sense.
Atmosphere: 4
Food: 4
Service: 4
I don't come very often as every time I do I say it is the last time...well our visit on Friday is absolutely the last time I eat here. I ordered the BBQ Bacon Cheeseburger (single). When my burger arrived there were no onion strings as pictured (I was told they don't have them) or bacon on the burger! The burger itself did not taste fresh. One of us only ordered a side order of the tots...we finally had to go ask for them. Service left a lot to be desired. I have to blame that on lack of managerial attention.
Atmosphere: 1
Food: 3
Service: 1
Walked in at 2:20 and had my meal by 2:28. This NEXT part I want everyone to read: Do Not Tip here on a cc! The employees do not get the tip, it goes to corporate. Complete bullshit! Shame on Smash Burger.
Atmosphere: 5
Food: 5
Service: 5
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