This location is consistently bad with employees who don't care.Either get better employees or shut this one down...
Atmosphere: 1
Food: 1
Service: 1
Sherika Smith
First time I went to this location for my Açaí bowl I ordered online and paid.. went to pick item up they tell me oh, item is out of stock.. okay? So.. can I get my money back? NO, we can call another location and see if they have it or we you can wait a few days til we get a shipment in.. CRAZY! Should have called me before I got there and told me all of that.. then today I go and sit in drive-thru for 25mins for them to tell me that the machine is down and rebooting and won’t be up for about 40mins!! I SO DISLIKE THIS LOCATION!! Do better!
Atmosphere: 1
Service: 1
Ernest Marshall
Just tried to order a smoothie at 7:48 am just to be told they were closed because the truck was late .
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Rogers
The workers made my order wrong and when I told them this they told me it is not on the receipt. It is and I even tried to show them. They continued to say it's not on the receipt. My order is saved and I order the same thing EVERYTIME so I knew it was there. Highly disappointed they chose to argue with me versus just checking the receipt one more time to see they simply made an error. This location is always a hit or miss with service and order accuracy and I always choose to not write a review, because they are usually willing to fix orders and I understand everyone has bad days. Them wanting to go back and forth this morning was overboard leading me to finally write a review.
Food: 1
Service: 1
Adrienne Nicole Neri
waited 40 minutes for a smoothie & a smoothie bowl AND when we got up to the window it took 10 minutes for the lady to open the window to even take our payment… idk if they’re short staffed or something but goodness gracious.. terrible service but the smoothie & the smoothie bowl was good so that’s the only reason why i gave it two stars
Atmosphere: 4
Food: 5
Service: 1
Melissa watson
Poor customer service
Jerome Johnson
A year ago, I posted an extremely strongly worded review in regard to this location. I have never been more proud of an institution in doing a complete 180 in their service. Cavaliers down 3-1 vs the Warriors in 2018 level comeback. The drive through? Quick and easy. Great people, not the brainless ones they had in there before. The smoothies? The peanut power plus (with chocolate)? Don’t even get me started. We’ve come a long way from banana mush water folks. The chocolate sensation combined peanut butter goodness is sensational. Whoever they got whippin these smoothies up deserves a smooch on the mouth. My local smoothie king got it together.
Atmosphere: 5
Food: 5
Service: 5
Judah Strength
Fat guy with dreds doesn't know what's going on and the girl just sits there and laughs. This is what happens when you have people that don't do their job. That place will soon go out of business if they don't hire new people smh. Definitely not going back again
AKIDNAMEDRYAN 4
Refused me service before they were supposed to close.
Atmosphere: 1
Food: 1
Service: 1
Laura Stout
My Smoothie King has wonderful customer service and great smoothies. A visit there brightens my day!
The smoothie was great, however when the young blond girl with a slight mustache opened the drive-thru window. A strong odor radiated from her. Please tell her to address her hygiene, it is unexpectable for someone working in the food industry to have a strong enough body odor for me to smell it IN MY CAR through the window.
Lara Faniran
I’m sort of embarrassed I waited almost 20 minutes just to order a smoothie. Not wait in line, the person said to hold on and I waited for them to take my order. I checked in with them twice and still told me to hold. I have to find a new smoothie place.
Hanae Abbaz
The worst customer service I’ve ever seen. This is the third time dealing with rude people here. Will never come back to this locat.
Joy Love
This chain needs to be shut down! Extremely slow service, they use preservatives and freezer burnt frozen fruit…literally had to get a refund. PLEASE PLEASE PLEASE go to Tropical Smoothie, Juicekeys, Juicevibes, ANYWHERE ELSE if you want a good smoothie or smoothie bowl, because Smoothie King IS NOT IT. Just sad.?
Nathan Chase
staff didn’t know what they’re doing. Slow as all hell. Wrong ingredients. been to easily 50 stores and this is the worst i’ve been to by far
This location is consistently bad with employees who don't care.Either get better employees or shut this one down...
Atmosphere: 1
Food: 1
Service: 1
First time I went to this location for my Açaí bowl I ordered online and paid.. went to pick item up they tell me oh, item is out of stock.. okay? So.. can I get my money back? NO, we can call another location and see if they have it or we you can wait a few days til we get a shipment in.. CRAZY! Should have called me before I got there and told me all of that.. then today I go and sit in drive-thru for 25mins for them to tell me that the machine is down and rebooting and won’t be up for about 40mins!! I SO DISLIKE THIS LOCATION!! Do better!
Atmosphere: 1
Service: 1
Just tried to order a smoothie at 7:48 am just to be told they were closed because the truck was late .
Atmosphere: 1
Food: 1
Service: 1
The workers made my order wrong and when I told them this they told me it is not on the receipt. It is and I even tried to show them. They continued to say it's not on the receipt. My order is saved and I order the same thing EVERYTIME so I knew it was there. Highly disappointed they chose to argue with me versus just checking the receipt one more time to see they simply made an error. This location is always a hit or miss with service and order accuracy and I always choose to not write a review, because they are usually willing to fix orders and I understand everyone has bad days. Them wanting to go back and forth this morning was overboard leading me to finally write a review.
Food: 1
Service: 1
waited 40 minutes for a smoothie & a smoothie bowl AND when we got up to the window it took 10 minutes for the lady to open the window to even take our payment… idk if they’re short staffed or something but goodness gracious.. terrible service but the smoothie & the smoothie bowl was good so that’s the only reason why i gave it two stars
Atmosphere: 4
Food: 5
Service: 1
Poor customer service
A year ago, I posted an extremely strongly worded review in regard to this location. I have never been more proud of an institution in doing a complete 180 in their service. Cavaliers down 3-1 vs the Warriors in 2018 level comeback. The drive through? Quick and easy. Great people, not the brainless ones they had in there before. The smoothies? The peanut power plus (with chocolate)? Don’t even get me started. We’ve come a long way from banana mush water folks. The chocolate sensation combined peanut butter goodness is sensational. Whoever they got whippin these smoothies up deserves a smooch on the mouth. My local smoothie king got it together.
Atmosphere: 5
Food: 5
Service: 5
Fat guy with dreds doesn't know what's going on and the girl just sits there and laughs. This is what happens when you have people that don't do their job. That place will soon go out of business if they don't hire new people smh. Definitely not going back again
Refused me service before they were supposed to close.
Atmosphere: 1
Food: 1
Service: 1
My Smoothie King has wonderful customer service and great smoothies. A visit there brightens my day!
Restaurantji Recommends
The smoothie was great, however when the young blond girl with a slight mustache opened the drive-thru window. A strong odor radiated from her. Please tell her to address her hygiene, it is unexpectable for someone working in the food industry to have a strong enough body odor for me to smell it IN MY CAR through the window.
I’m sort of embarrassed I waited almost 20 minutes just to order a smoothie. Not wait in line, the person said to hold on and I waited for them to take my order. I checked in with them twice and still told me to hold. I have to find a new smoothie place.
The worst customer service I’ve ever seen. This is the third time dealing with rude people here. Will never come back to this locat.
This chain needs to be shut down! Extremely slow service, they use preservatives and freezer burnt frozen fruit…literally had to get a refund. PLEASE PLEASE PLEASE go to Tropical Smoothie, Juicekeys, Juicevibes, ANYWHERE ELSE if you want a good smoothie or smoothie bowl, because Smoothie King IS NOT IT. Just sad.?
staff didn’t know what they’re doing. Slow as all hell. Wrong ingredients. been to easily 50 stores and this is the worst i’ve been to by far