One of the employees, a girl, has a bad attitude and bad customer service, I asked her to put some cinnamon powder on top of my cheese danish, she told me we don’t do that, then just give some cinnamon powder on side, then she didn’t hand me the cheese danish in a good way, she just threw it on the desk, completely disrespecting me.I go to Starbucks for 25 years. I’m so upset.
kristie Jeffries
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Jim Davis
*For the record the 3 starts is for the app allowing me to order something they didn't have. I'm not sure whose fault that is.I ordered a chestnut praline latte with the app. Got to the store and my cup was on the counter empty. Asked one of the baristas about it and she said they were out of the syrup and that the cashier would have to take care of it. By this point, about 7 or 8 people had gotten in line so i had to wait for them to order. When I got to the front I explained to the cashier, whose name was Isabelle I think. She took care of it and expedited for me. Can't say enough nice things about her.
Atmosphere: 5
Food: 4
Service: 5
Emma Bleick
After the third time of ordering a hot drip coffee and receiving a cup of room temperature coffee at this location, I thought I'd try ordering a pour over to ensure it was hot. Took half an hour for them to make it and by the time they finished it was cold and just overall disgusting. Threw it out. Id avoid this location if you are a drip coffee drinker.
Food: 2
Service: 2
Lois Rippy
Beverages made to order . Service is top notch..I enjoy the grilled cheese.
Food: 5
Service: 5
Kevin Moorefield
Good coffee and service but the wait is a little long.
Absolute worst experience at a Starbucks ever! The drive thru was wrapped around the building & I only needed 2 drinks. So I went inside. There was only a few people waiting, & only 2 in front of me to order. They took my order & went to the end of the counter to wait. A man that was there before me, went up to the counter & expressed he had been waiting for over 20 minutes & the food he got was now cold & they told him it was a 30 minute wait for drinks….. please explain to me why in the world would you not tell people that BEFORE they order?! Needless to say, my parents who were waiting in the car, watched the drive thru clear out several times….. thankful for my very patient husband who waited while I went to the car bc I was just about to tell the cashier all the above. I just got my 2 frappes after 32 minutes, most watered down, non flavored drinks I’ve ever got. Absolutely sad.
Dale Mead
Staff yelling at customers. Staff yelling at each other. Staff reserving tables for use during their break. Out of most food and several syrups. Out of drip coffee and hadn't made more - 3 hours before closing. Made mistakes on customer orders and didn't offer to fix (or comp). Not what I expect from a Starbucks.
The people who work here are always so cheerful, helpful, and create such a wonderful atmosphere to relax in. Especially the crew who was working this morning (Thursday, 11/2/23) had an excellent vibe and were working so hard to churn out a ton of orders very quickly.
Atmosphere: 5
Service: 5
Millie Chapman
This Starbucks location used to be my go-to, but recently I have noticed how severely understaffed this store has become for the volume of customers that it receives. Hopefully, management can hire more people or staff more people during shifts.
micah fulce
25 minute drive thru times is kind of ridiculous. Drive thru is set up so you can’t even leave after getting in
Mohammed Ameen
Terrible service. Waited 30 minutes and they still got my drinks wrong.
Atmosphere: 1
Food: 1
Service: 1
CM R
I was very disappointed with the service here. We waited for 20 minutes in line to find out there was no nitro. Please put up a sign next time! We were not treated well. Rather than trying to help us figure out something else to order, we asked to leave. I do understand that workers are stressed out these days, but there is no reason to be rude when it is your fault.
One of the employees, a girl, has a bad attitude and bad customer service, I asked her to put some cinnamon powder on top of my cheese danish, she told me we don’t do that, then just give some cinnamon powder on side, then she didn’t hand me the cheese danish in a good way, she just threw it on the desk, completely disrespecting me.I go to Starbucks for 25 years. I’m so upset.
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
*For the record the 3 starts is for the app allowing me to order something they didn't have. I'm not sure whose fault that is.I ordered a chestnut praline latte with the app. Got to the store and my cup was on the counter empty. Asked one of the baristas about it and she said they were out of the syrup and that the cashier would have to take care of it. By this point, about 7 or 8 people had gotten in line so i had to wait for them to order. When I got to the front I explained to the cashier, whose name was Isabelle I think. She took care of it and expedited for me. Can't say enough nice things about her.
Atmosphere: 5
Food: 4
Service: 5
After the third time of ordering a hot drip coffee and receiving a cup of room temperature coffee at this location, I thought I'd try ordering a pour over to ensure it was hot. Took half an hour for them to make it and by the time they finished it was cold and just overall disgusting. Threw it out. Id avoid this location if you are a drip coffee drinker.
Food: 2
Service: 2
Beverages made to order . Service is top notch..I enjoy the grilled cheese.
Food: 5
Service: 5
Good coffee and service but the wait is a little long.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sausage & Egg Wrap
Very rude staff.
Atmosphere: 1
Food: 1
Service: 1
Love coffee ?
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Iced Mocha Latte, Pumpkin Spice Creme Frappuccino
Absolute worst experience at a Starbucks ever! The drive thru was wrapped around the building & I only needed 2 drinks. So I went inside. There was only a few people waiting, & only 2 in front of me to order. They took my order & went to the end of the counter to wait. A man that was there before me, went up to the counter & expressed he had been waiting for over 20 minutes & the food he got was now cold & they told him it was a 30 minute wait for drinks….. please explain to me why in the world would you not tell people that BEFORE they order?! Needless to say, my parents who were waiting in the car, watched the drive thru clear out several times….. thankful for my very patient husband who waited while I went to the car bc I was just about to tell the cashier all the above. I just got my 2 frappes after 32 minutes, most watered down, non flavored drinks I’ve ever got. Absolutely sad.
Staff yelling at customers. Staff yelling at each other. Staff reserving tables for use during their break. Out of most food and several syrups. Out of drip coffee and hadn't made more - 3 hours before closing. Made mistakes on customer orders and didn't offer to fix (or comp). Not what I expect from a Starbucks.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The people who work here are always so cheerful, helpful, and create such a wonderful atmosphere to relax in. Especially the crew who was working this morning (Thursday, 11/2/23) had an excellent vibe and were working so hard to churn out a ton of orders very quickly.
Atmosphere: 5
Service: 5
This Starbucks location used to be my go-to, but recently I have noticed how severely understaffed this store has become for the volume of customers that it receives. Hopefully, management can hire more people or staff more people during shifts.
25 minute drive thru times is kind of ridiculous. Drive thru is set up so you can’t even leave after getting in
Terrible service. Waited 30 minutes and they still got my drinks wrong.
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed with the service here. We waited for 20 minutes in line to find out there was no nitro. Please put up a sign next time! We were not treated well. Rather than trying to help us figure out something else to order, we asked to leave. I do understand that workers are stressed out these days, but there is no reason to be rude when it is your fault.