Starbucks

5319 New Hope Commons Dr, Durham
(919) 493-2471

Recent Reviews

Chevy JackCustoms

The manager on duty on thursday Feb 22 2024 was extremely disrespectful and rude to me. The place is always extremely crowded, and the food is pre wrapped frozen garbage. The coffee is good though.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich

Waldo Fenner

If you are going to leave your area let someone know so they can cover you while you help another customer. Also, when does sweeping the floor takes priority of helping a customer?

Atmosphere: 2

Food: 3

Service: 1

Jonathan Masey

Took forever and I ended up having to dump my coffee because it tasted like water.

Camryn Wolff

This morning a team of three (including Eli, Chelsea, and Issac) had great energy despite a huge rush. Very kind to every customer that came in and obviously were supporting each other behind the bar. Way to go!

Atmosphere: 5

Service: 5

L. M.

Absolutely slammed this morning with a wait 20 people deep in the store waiting for mobile orders... and instead of focusing on those, they continued to take and prioritize new orders from the register . Took over 25 mins for one drink After the time it was supposed to be done. I understand being short staffed but a) you guys knew it was a promotion day; you should have staffed accordingly and b) stop taking and making new orders when you have people who've been waiting a half hour and are late for work!Will never be back! This was absurd.

Atmosphere: 1

Service: 1

Jessica S Chan

The service here is actually HORRIBLE. They messed up my order THREE times and the workers are so bad. It takes them absolutely FOREVER to do anything and they made our drinks bad after waiting so long for them.

Atmosphere: 1

Food: 1

Service: 1

Kanetha

The drinks are always made very well at this location.

Atmosphere: 5

Food: 5

Service: 5

Micah Moses

This is a hidden gem. This is hands down the best Starbucks I've ever been to in the country."i travel a lot" and it's constantly great. This is because of how amazing the staff is. Always curious, professional, the food is always perfect.Please give them

Atmosphere: 5

Food: 5

Service: 5

Q. Twins

Orders always on time, kind staff.

Atmosphere: 4

Food: 4

Service: 5

Joel Sicko

Service and quality was great, even though it was close to closing time.

Atmosphere: 5

Food: 5

Service: 5

Raj S

Had a quick stop for a coffee and breakfast . Good location . Nice space to sit and have a sip of coffee. There were also seats outside . Good coffee . Billing could be quick . Was a bit slow . Service was good overall. Thumbs up.. ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mocha Frappuccino

Raj S.

Had a quick stop for a coffee and breakfast . Good location . Nice space to sit and have a sip of coffee. There were also seats outside . Good coffee . Billing could be quick . Was a bit slow . Service was good overall. Thumbs up..

Madison Garcia

The people who work here are the best!!!!! They were out of the thing I wanted and made me something special that was similar. So kind and pleasant!!! Will stop here anytime I’m around the area.

Atmosphere: 5

Food: 5

Service: 5

Zachary Williamson

No drive-thru and this location is a little harder to get in and out of if you're in a hurry. Otherwise your standard Starbucks.

Roxanne Imhoff

Ordered Accounter took thirty minutes. I was on the road and just stopped Get cup of Latey.

Food: 5

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