Subway
5300 N Roxboro St, Durham
(919) 477-5389
Recent Reviews
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I was so mad when I got home and tried to eat my sandwich. The bread was so tough I could barely chew it. I tried to call them several time and at number listed on receipt and no answer. The number had a weird ring. Anywho, I was 30 minutes away. I wasn't going to drive back 30 minutes, so I just threw it out. I tried to call to let them know they needed to throw that bread out and that they owe me a sandwich. Nothing!
Tell your employees to take their stupid ear buds out. They were laughing while my sandwich I thought they were making fun of me!
The worst racist subway ever. Do not go there if you are Black. I ordered the steak and cheese and was told we are out. Three Hispanic men came in and one ordered the same thing and got it. That's the second time they have done that. They will smile and lie. Total Dump.... don't spend money there.
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Atmosphere: 1
Food: 1
Service: 1
great subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
It's a subway.
Atmosphere: 4
Food: 5
Service: 4
The service & food were both good. We got three subs and one bowl. The bowl is where they lost a star. I had someone else picking up the food for me & I was expecting that the staff would know what was advertised in the roast beef bowl, so I only told my pick up person, what changes I wanted. Unfortunately, the staff had no clue what was supposed to be in the bowl, they had no pictures or information sheets (cheat sheets) to go by. I realize the bowls are a new item, just as The Boss #6 sub is & that got that one perfect (I also highly recommend that sub), but management needs to take the time to train the staff on the new items offered and leave laminated sheets with a list of what goes in these newly offered items. I also asked for extra roast beef (which was conveyed) and I was really disappointed that I only had 3 pieces of roast beef in the bowl, I would hate to see what it would have been like with the regular amount.
Atmosphere: 5
Food: 5
Service: 5
The staff is always amazing and subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Titan Turkey
It is a sin to have to pay over $10 for a Subway salad #11! My husband’s sub was the same #11 and paid only $7. I’m done with Subway! Cheaper to go Wendy’s!
Atmosphere: 5
Food: 1
Service: 5
The service & food were both good. We got three subs and one bowl. The bowl is where they lost a star. I had someone else picking up the food for me & I was expecting that the staff would know what was advertised in the roast beef bowl, so I only told my pick up person, what changes I wanted. Unfortunately, the staff had no clue what was supposed to be in the bowl, they had no pictures or information sheets (cheat sheets) to go by. I realize the bowls are a new item, just as The Boss #6 sub is & that got that one perfect (I also highly recommend that sub), but management needs to take the time to train the staff on the new items offered and leave laminated sheets with a list of what goes in these newly offered items. I also asked for extra roast beef (which was conveyed) and I was really disappointed that I only had 3 pieces of roast beef in the bowl, I would hate to see what it would have been like with the regular amount.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They don't except coupons. Done with Subway.
Horrible management!!! This has been my subway for 15+ years. Many employees past & present have become friends, I've been invited to baby showers, we've messaged, and talked for hours, I even gave a car to an employee to help him out. I easily spin $60+ a week at Subway. I'm returned one sandwich & 2 pizzas in that time, I should have returned more but didn't. I order today & order a pizza. She tells my the oven overheated it's going to be about 5-10 mins. I drop my child of and come back. I order & get home. It has 3 dime size black spots on it, it's supposed to be cheese pizza & it's burnt. I drive back up there & ask for another one not a refund. The manager tells me that the dime size black spots are parsley (okay) (I thought sausage but definitely not parsley) She tells me if she cooks me another pizza it's just going to look like this one. She asked me whats wrong with it? I said would you eat it? Silence. Exactly!! She tells an employee she doesn't want to deal with me. I simply ask why she doesn't pull the pizza out earlier so it doesn't burn. She's says I know you...you return everything, it's always a problem. I've seen this lady like 3 times ever. Because I've been driving to the Subway on Guess Rd (their food is better, and cooked properly) I have never returned anything but two pizzas (1 is this 1) and a sandwich. The sandwich had mayo on it which my son is allergic to. And the pizza had mold) when I returned those she said it happens all the time people are always complaining about the crust being so hard you can't break it and it being burnt. So fix it. I have spent 1000s of dollars there over the years, made my friends, but I will never step foot in there again. I left and went to subway on Guess Rd. If you're craving Subway Guess Road is definitely the one to go to. The last photo is Guess Road Subway!
Sanitation wise wasn’t great.. only had 2 employees so kinda slow. Also for some reason didn’t have as much sandwich toppings as other subways..
Great place. love Vangie!!! Best Manager this place has ever had. Will be a regular customer when in the area.
Great food and service
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