Subway

5300 N Roxboro St, Durham
(919) 477-5389

Recent Reviews

Charlotte T.

This is a National holiday with religious significance. Whoever made the decision to keep the store open and force employees to come in multiple times a day needs to seriously reconsider their priorities. If you are going to keep your store open on Christmas Day you need to be prepared as an owner or manager to pick up the slack instead of tearing your hard working employees away from their family MULTIPLE times throughout the day. I hoped that this store would have more respect, especially for their religious staff, than this. But apparently all this society is about it capitalizing on hard working underpaid citizens on the one day a year that they should have the freedom to celebrate how they see fit. All this being said, the restaurant deserves more than 2 stars for the quality of food and service. The staff is friendly and competent. Overall it is unfortunate that the store is severely undermanned. But if you need a good sandwich quick, this is a good place to stop.

julia hume

The staff is always amazing and subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Titan Turkey

Sunshine 2312

It is a sin to have to pay over $10 for a Subway salad #11! My husband’s sub was the same #11 and paid only $7. I’m done with Subway! Cheaper to go Wendy’s!

Atmosphere: 5

Food: 1

Service: 5

C. Pruitt

The service & food were both good. We got three subs and one bowl. The bowl is where they lost a star. I had someone else picking up the food for me & I was expecting that the staff would know what was advertised in the roast beef bowl, so I only told my pick up person, what changes I wanted. Unfortunately, the staff had no clue what was supposed to be in the bowl, they had no pictures or information sheets (cheat sheets) to go by. I realize the bowls are a new item, just as The Boss #6 sub is & that got that one perfect (I also highly recommend that sub), but management needs to take the time to train the staff on the new items offered and leave laminated sheets with a list of what goes in these newly offered items. I also asked for extra roast beef (which was conveyed) and I was really disappointed that I only had 3 pieces of roast beef in the bowl, I would hate to see what it would have been like with the regular amount.

Atmosphere: 5

Food: 5

Service: 5

Johnnie Evans

They don't except coupons. Done with Subway.

Shannon Cote

Horrible management!!! This has been my subway for 15+ years. Many employees past & present have become friends, I've been invited to baby showers, we've messaged, and talked for hours, I even gave a car to an employee to help him out. I easily spin $60+ a week at Subway. I'm returned one sandwich & 2 pizzas in that time, I should have returned more but didn't. I order today & order a pizza. She tells my the oven overheated it's going to be about 5-10 mins. I drop my child of and come back. I order & get home. It has 3 dime size black spots on it, it's supposed to be cheese pizza & it's burnt. I drive back up there & ask for another one not a refund. The manager tells me that the dime size black spots are parsley (okay) (I thought sausage but definitely not parsley) She tells me if she cooks me another pizza it's just going to look like this one. She asked me whats wrong with it? I said would you eat it? Silence. Exactly!! She tells an employee she doesn't want to deal with me. I simply ask why she doesn't pull the pizza out earlier so it doesn't burn. She's says I know you...you return everything, it's always a problem. I've seen this lady like 3 times ever. Because I've been driving to the Subway on Guess Rd (their food is better, and cooked properly) I have never returned anything but two pizzas (1 is this 1) and a sandwich. The sandwich had mayo on it which my son is allergic to. And the pizza had mold) when I returned those she said it happens all the time people are always complaining about the crust being so hard you can't break it and it being burnt. So fix it. I have spent 1000s of dollars there over the years, made my friends, but I will never step foot in there again. I left and went to subway on Guess Rd. If you're craving Subway Guess Road is definitely the one to go to. The last photo is Guess Road Subway!

Drina C.

Customer service is really horrible. The elderly lady manager has a really bad attitude. Service was so horrible I had to refuse my food.

Lawrence Canterbury

Great place. love Vangie!!! Best Manager this place has ever had. Will be a regular customer when in the area.

Penny Pool Dixon

I wanted a regular chicken bacon ranch sandwich, instead I was told if I got the regular chicken instead of the rotisserie chicken they would have to charge me separately for the meat items. The sandwich would then cost more than the rotisserie they were offering. I went with the rotisserie and then instead of regular ranch they had peppered ranch, which does not taste the same. All the sandwiches changed to their new line they are promoting.i will not be back.

Chicken Man (Chicken farmer01)

Subway is one of the best sub places there is. The food is great there. It is a clean restaurant on the inside. The outside needs to get a new canopy but other than that it is a great place to eat. I usually get the chicken bacon ranch sub and two sides and a drink. The worker are always fast and do a good job. I highly recommend this subway to anyone who likes a good sub. Prices are decent too.

Owen Jackola (Chicken farmer01)

Subway is one of the best sub places there is. The food is great there. It is a clean restaurant on the inside. The outside needs to get a new canopy but other than that it is a great place to eat. I usually get the chicken bacon ranch sub and two sides and a drink. The worker are always fast and do a good job. I highly recommend this subway to anyone who likes a good sub. Prices are decent too.

Owen Jackola

Subway is one of the best sub places there is. The food is great there. It is a clean restaurant on the inside. The outside needs to get a new canopy but other than that it is a great place to eat. I usually get the chicken bacon ranch sub and two sides and a drink. The worker are always fast and do a good job. I highly recommend this subway to anyone who likes a good sub. Prices are decent too.

Lavasha Scott

Service very slow. It was only one employee working

Darrin Thompson

Store regularly closes early, (even earlier than their current pandemic related hours) plan accordingly.

Michael Howard

They require u to wear a mask. Go to hell

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