I needed order support and the lady in the to go area hung up in my face and never answered the phone again
Service: 1
Cheryl H
Ordered ahead. Food ready when quoted. Ordered ribeye which was cooked as ordered -medium with side of grilled shrimp. Had 2 sides of gn.beans. Ate 3 meals from it. Food was excellent!
My friend had a wonderful birthday experience and I was glad to be there!
Atmosphere: 5
Food: 5
Service: 5
Greg Adkins
The only reason I give them 1 star is they wouldn’t take the order over the phone and the app and website is screwed up. Wouldn’t take payment regardless of what card I tried. Pretty Pathetic!
Atmosphere: 4
Food: 5
Service: 3
Rosalind
I was here yesterday on Thursday December 4th I did take-out I did not get his name wish I did but the African American young man at the take-out window was so kind professional and extremely helpful I got excellent customer service from him.My order was under Roz J I was there at 3:30 My Order # is 3998 1034 6718 98624 please let the young man know how much I appreciated his excellent service
All the food was amazing I got the Catfish Dinner that come with 2 sides it was very good the fish is delicious and seasoned well.I also got a bowl of Chili which was also delicious,the rolls are perfect so good they gave me a variety of condiments in a bag.I highly recommend this restaurant I will definitely be back the customer service was outstanding and so was the food I applaud👏🏾
Food: 5
Serg L8i
On veterans day offered some discount for military members, ONLY from 11:00 to 13:00 during the day, but open time for any roadhouse around only from 15:00. Wery clever, it's like invite a friend to your house but being away on that time.
Atmosphere: 1
Food: 1
Service: 1
Julia Perkins
didn’t bring bread till after we order our food, didn’t bring extra butter when we asked, took our drinks and didn’t bring new ones, went to the bathroom right after they brought our meals and they cleaned our table , didn’t give us our tickets and had to go to the front to ask for the bill.
Food: 4
Mesha B
Went on Wednesday the service is always great amber is amazing thanks queen my husband food was cold but amber made our experience great. Foot loose came on I wish that person could of performed. Good people make that place I just love the staff food is good for a chain.
Atmosphere: 5
Food: 4
Service: 5
James Weaks
Ribeye, sweet potato, green beans, and a Blue Moon draft. Good service.
Love Texas Roadhouse. Durham location is worst customer service I have ever experienced. Food cold and was basically ignored by staff. Will never go to this location ever again.
Atmosphere: 4
Food: 2
Service: 1
Megan Hudnell
steak was very tender, could've been a little more seasoned though. the service was great, malicia (hope I spelled his name right) was an awesome server and had my son smiling and laughing!!!
Ella Berenjian
Imani was an amazing waitress!!! It was a super busy Friday night but she made sure we were taken care of.
Atmosphere: 5
Food: 4
Service: 5
Harvey
Great waiter
Atmosphere: 5
Food: 5
Service: 5
Tenaé Tenaé
great fast service, everything was hot and tasty. sierra and zahria are great associates and serviced me exceptionally. i also forgot my wallet and had to retrieve it the next day and tgere was no hassle. thank you again !
Ribs are the best most delish!
Atmosphere: 5
Food: 5
Service: 4
I needed order support and the lady in the to go area hung up in my face and never answered the phone again
Service: 1
Ordered ahead. Food ready when quoted. Ordered ribeye which was cooked as ordered -medium with side of grilled shrimp. Had 2 sides of gn.beans. Ate 3 meals from it. Food was excellent!
Food: 5
Service: 5
Recommended dishes: Salads, Baked Potato, Cactus Blossom
My friend had a wonderful birthday experience and I was glad to be there!
Atmosphere: 5
Food: 5
Service: 5
The only reason I give them 1 star is they wouldn’t take the order over the phone and the app and website is screwed up. Wouldn’t take payment regardless of what card I tried. Pretty Pathetic!
Atmosphere: 4
Food: 5
Service: 3
I was here yesterday on Thursday December 4th I did take-out I did not get his name wish I did but the African American young man at the take-out window was so kind professional and extremely helpful I got excellent customer service from him.My order was under Roz J
I was there at 3:30 My Order # is
3998 1034 6718 98624 please let the young man know how much I appreciated his excellent service
All the food was amazing I got the Catfish Dinner that come with 2 sides it was very good the fish is delicious and seasoned well.I also got a bowl of Chili which was also delicious,the rolls are perfect so good they gave me a variety of condiments in a bag.I highly recommend this restaurant I will definitely be back the customer service was outstanding and so was the food I applaud👏🏾
Food: 5
On veterans day offered some discount for military members, ONLY from 11:00 to 13:00 during the day, but open time for any roadhouse around only from 15:00. Wery clever, it's like invite a friend to your house but being away on that time.
Atmosphere: 1
Food: 1
Service: 1
didn’t bring bread till after we order our food, didn’t bring extra butter when we asked, took our drinks and didn’t bring new ones, went to the bathroom right after they brought our meals and they cleaned our table , didn’t give us our tickets and had to go to the front to ask for the bill.
Food: 4
Went on Wednesday the service is always great amber is amazing thanks queen my husband food was cold but amber made our experience great. Foot loose came on I wish that person could of performed. Good people make that place I just love the staff food is good for a chain.
Atmosphere: 5
Food: 4
Service: 5
Ribeye, sweet potato, green beans, and a Blue Moon draft. Good service.
Excellent.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love Texas Roadhouse. Durham location is worst customer service I have ever experienced. Food cold and was basically ignored by staff. Will never go to this location ever again.
Atmosphere: 4
Food: 2
Service: 1
steak was very tender, could've been a little more seasoned though. the service was great, malicia (hope I spelled his name right) was an awesome server and had my son smiling and laughing!!!
Imani was an amazing waitress!!! It was a super busy Friday night but she made sure we were taken care of.
Atmosphere: 5
Food: 4
Service: 5
Great waiter
Atmosphere: 5
Food: 5
Service: 5
great fast service, everything was hot and tasty. sierra and zahria are great associates and serviced me exceptionally. i also forgot my wallet and had to retrieve it the next day and tgere was no hassle. thank you again !
Atmosphere: 5
Food: 5
Service: 5
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