Sitting here now and they will not acknowledge me in the drive thru and ive been here for about 7 minutes now. They close at 9pm but will stop answering before their closing hours. Also ive come twice before and asked for 2 collie dogs WITHOUT mustard and both times they have put it on my dogs. When I came back up here and told them that both the 2 last times they messed my order up the lady just said ok and thats it. These employees aren't the best at working with customers or minding their own open hours. Very disappointed
Atmosphere: 4
Food: 3
Service: 1
Maria corchado
Apple pie was nice and crunchy..I like their hush puppies..the lady was kind of short and rough..maybe she was not having a great day and we just got the brunt of it.
Atmosphere: 2
Food: 3
Service: 2
Chiqueta Shields
First time eating there. Cashier(lady) was so nice, food was good, fries were hot. Will definitely eat there again when I am in town.
Food: 5
Service: 5
Sandy McIntyre
Great food and great prices. Walk up and order and take it with you. No seating. Drive thru.
Atmosphere: 5
Food: 5
Service: 5
Michael Radford
Not a bad experience, but not outstanding. Service was very fast, but just ordered a two dog combo.
Atmosphere: 3
Food: 3
Service: 4
Jatavion Hines
Customer service 0/10. Employees are literally rushing the food and customers out and are not taking orders correctly.
Leni Foster
It sits nestled at a busy locale off the main strip. It can be easier or more difficult to get in/out depending on what direction you're coming from. The spot was definitely busy with customers around the lunch hour. The menu has good selections but not too overwhelming with choices. I decided to try the dogs and made it a combo. Order taking and check out was quick. This is not a sit in place. Instead you walk up to the order window and go for it. The server lady was professional when taking my order. To get my food took about 15 minutes. Everything was good overall. My only quirk was that it didn't seem like a lot of food. I definitely recommend you stop by and check it out when in the area.
Atmosphere: 4
Food: 4
Service: 5
Kristy Wood
As a local, I grew up going to the dog houses all around Durham, great place to get a hot dog at a good price and they are always consistent and friendly. I just left this specific location and the lady at the speaker/window was very rude. I had a simple but somewhat larger order, 8 hotdogs, nothing crazy added or extra, she yells at me through the drive thru speaker they only have a 6 hotdog limit for drive thru. There is no sign posted nor has this ever been said/ posted before, fine. I go to the window as she so “pleasantly” requested, after waiting a short time, she comes to the window and just said “card or cash?”, I reply and pay, even leaving a tip. A couple of minutes later, I received my food and as soon as I grabbed my bag, she slammed the window shut without receiving the receipt I requested. This is the first time in about 10 years or so I’ve received unfriendly service from this location. When I visit, i typically interact with the manager and other team members who are very friendly and kind.
This is the 4th time between myself and my daughter that we have gone to The Dog House and asked for a side/cup of cheese and the employee has said no plastic containers for the cheese.Today I ordered the tailwagger which includes 2 hot dogs and a fry.I asked for another regular fry so my daughter and I could split the meal but back to the cheese at the order area the employee said there were no plastic containers. I asked if they could place 2 two sides of cheese in a cup and she said the cup would melt the hot cheese. I get to the front and asked about the Styrofoam cup would actually melt with cheese and she said no but it would be 1.00 for the cup.i asked her to ring me up for the cheese and the cup and somewhere in there ,a conversation I missed she and the other employee must have decided not to sell me the cup and cheese. She gave me the tailwagger as well as my tea.asked why she didn't ring me up for the cheese and cup she said she was not going to argue about it..My question being why should we the customer have to pay extra for something they don't have in stock(1.00 Styrofoam cup because no plastic containers in stock).she went on to say she is not getting fired over I'm not sure what but I asked her to ring me for the 1.00 cup and the cheese which was another 50 cent..I let her know I need another 50 cent scoop and she proceeded to tell me she is not messing with me about the cheese. AND YES 1.50 FOR NOT EVEN A SCOOP OF HOT CHEESE..LOL Issue here is I was willing to pay because again this is shared between myself and my daughter. There was a great deal made over some cheese that she wanted to play gatekeeper over.I don't know why we feel sometimes we have to dominate situations rather than use good ole customer service with a smile.Businesses aren't what they used to be that is for sure! I hope management reads this and come us with a sensible solution, maybe increase plastic containers sent to these locations
Atmosphere: 1
Food: 5
Service: 1
mel “Memo” Missy
When they asked if I wanted ask all beef hotdogs I was happy. When I got back to the hotel it was just a small cheap hotdog. This place is nothing special unless you want a cheap meal.
Atmosphere: 2
Food: 2
Service: 5
Amy Crapo
Great hotdogs! Staff is always nice.
Atmosphere: 5
Food: 5
Service: 5
Rudd Holt
From out of town, and I love to find a local hotdog place to try out. This place delivers. Great food and great people.
Always the best hotdogs
Food: 5
Sitting here now and they will not acknowledge me in the drive thru and ive been here for about 7 minutes now. They close at 9pm but will stop answering before their closing hours. Also ive come twice before and asked for 2 collie dogs WITHOUT mustard and both times they have put it on my dogs. When I came back up here and told them that both the 2 last times they messed my order up the lady just said ok and thats it. These employees aren't the best at working with customers or minding their own open hours. Very disappointed
Atmosphere: 4
Food: 3
Service: 1
Apple pie was nice and crunchy..I like their hush puppies..the lady was kind of short and rough..maybe she was not having a great day and we just got the brunt of it.
Atmosphere: 2
Food: 3
Service: 2
First time eating there. Cashier(lady) was so nice, food was good, fries were hot. Will definitely eat there again when I am in town.
Food: 5
Service: 5
Great food and great prices. Walk up and order and take it with you. No seating. Drive thru.
Atmosphere: 5
Food: 5
Service: 5
Not a bad experience, but not outstanding. Service was very fast, but just ordered a two dog combo.
Atmosphere: 3
Food: 3
Service: 4
Customer service 0/10. Employees are literally rushing the food and customers out and are not taking orders correctly.
It sits nestled at a busy locale off the main strip. It can be easier or more difficult to get in/out depending on what direction you're coming from. The spot was definitely busy with customers around the lunch hour. The menu has good selections but not too overwhelming with choices. I decided to try the dogs and made it a combo. Order taking and check out was quick. This is not a sit in place. Instead you walk up to the order window and go for it. The server lady was professional when taking my order. To get my food took about 15 minutes. Everything was good overall. My only quirk was that it didn't seem like a lot of food. I definitely recommend you stop by and check it out when in the area.
Atmosphere: 4
Food: 4
Service: 5
As a local, I grew up going to the dog houses all around Durham, great place to get a hot dog at a good price and they are always consistent and friendly. I just left this specific location and the lady at the speaker/window was very rude. I had a simple but somewhat larger order, 8 hotdogs, nothing crazy added or extra, she yells at me through the drive thru speaker they only have a 6 hotdog limit for drive thru. There is no sign posted nor has this ever been said/ posted before, fine. I go to the window as she so “pleasantly” requested, after waiting a short time, she comes to the window and just said “card or cash?”, I reply and pay, even leaving a tip. A couple of minutes later, I received my food and as soon as I grabbed my bag, she slammed the window shut without receiving the receipt I requested. This is the first time in about 10 years or so I’ve received unfriendly service from this location. When I visit, i typically interact with the manager and other team members who are very friendly and kind.
Atmosphere: 2
Food: 4
Service: 1
Great place to eat and fast service
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Good food great people serving
Atmosphere: 5
Food: 5
Service: 5
This is the 4th time between myself and my daughter that we have gone to The Dog House and asked for a side/cup of cheese and the employee has said no plastic containers for the cheese.Today I ordered the tailwagger which includes 2 hot dogs and a fry.I asked for another regular fry so my daughter and I could split the meal but back to the cheese at the order area the employee said there were no plastic containers. I asked if they could place 2 two sides of cheese in a cup and she said the cup would melt the hot cheese.
I get to the front and asked about the Styrofoam cup would actually melt with cheese and she said no but it would be 1.00 for the cup.i asked her to ring me up for the cheese and the cup and somewhere in there ,a conversation I missed she and the other employee must have decided not to sell me the cup and cheese. She gave me the tailwagger as well as my tea.asked why she didn't ring me up for the cheese and cup she said she was not going to argue about it..My question being why should we the customer have to pay extra for something they don't have in stock(1.00 Styrofoam cup because no plastic containers in stock).she went on to say she is not getting fired over I'm not sure what but I asked her to ring me for the 1.00 cup and the cheese which was another 50 cent..I let her know I need another 50 cent scoop and she proceeded to tell me she is not messing with me about the cheese. AND YES 1.50 FOR NOT EVEN A SCOOP OF HOT CHEESE..LOL Issue here is I was willing to pay because again this is shared between myself and my daughter. There was a great deal made over some cheese that she wanted to play gatekeeper over.I don't know why we feel sometimes we have to dominate situations rather than use good ole customer service with a smile.Businesses aren't what they used to be that is for sure! I hope management reads this and come us with a sensible solution, maybe increase plastic containers sent to these locations
Atmosphere: 1
Food: 5
Service: 1
When they asked if I wanted ask all beef hotdogs I was happy. When I got back to the hotel it was just a small cheap hotdog. This place is nothing special unless you want a cheap meal.
Atmosphere: 2
Food: 2
Service: 5
Great hotdogs! Staff is always nice.
Atmosphere: 5
Food: 5
Service: 5
From out of town, and I love to find a local hotdog place to try out. This place delivers. Great food and great people.
Atmosphere: 5
Food: 5
Service: 5
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