Just left. Ordered 4 ranch dips….. got 4 blue cheese dips. The ranch is bigger than the wings. If I can’t have the ranch, I do not want the chicken. Also this is how much sauce comes in a cup when you order the extra sauce. Then, when I tried to tell the young lady at the counter that this was blue cheese not ranch, she took the top of one and smelled and tried to give it back to me. Unacceptable.
Atmosphere: 5
Food: 2
Service: 2
Amoquia Wayne
Jayla the manager and Tabitha the cashier was very helpful , was very sweet and friendly must try again .. keep up the good work girls🫶🏽
Service: 5
Butters Everything
I don't know what's changed at this location but service has been on point!
I've had some really bad service at this location but the last 4 orders have been correct, hot, and the employees have been polite, helpful and have had great attitudes.
Whatever you are doing here. Keep it up! Thanks everyone!
Atmosphere: 4
Food: 4
Service: 5
Tesha Wolfe
My problem is with the owner how are you giving out one ranch with a 10 piece meal and charge almost 2 bucks for an extra when I just spent almost 20 bucks for a 10 piece meal but you give one for a 6 piece meal it do not make since I bet if people stop coming you will over think that… that greed smdh yea im going off about ranch when I just spent almost 20 bucks we can get 2 for a 10 piece meal
Mook Davis
This is the second time they sent me an entirely different order from what I placed. The first time, I received someone else's order, and this time the instructions were not followed. I asked for 15 traditional wings, buffalo, all flats. I received almost all drumsticks, and they barely put sauce on it. About nine of the wings were basically plain. I also ordered 10 korean bbq boneless wings, which again, there was barely any sauce on it.
I don't like giving out bad ratings, but come on Wingstop, what are your employees doing at this location? I've been trying to upload pictures, but it's not working. Is there is an email I can forward the screenshots of my order too? I have multiple pictures as well. I don't dislike Wingstop, but in my opinion, this specific location is trash.
Atmosphere: 1
Food: 1
Service: 1
Christopher Cabrera
I know it’s Durham but it has to be in the top worst services in all of town. No professionalism, 0 sense of urgency. The blind is leading the blind .
Atmosphere: 1
Food: 3
Service: 1
Shaunie
Von and Jayla were very sweet and fast with my order last night. My food came out fast and was very fresh.
Atmosphere: 4
Food: 5
Service: 5
Cassandra Parker
Can’t even get them on the phone to answer .. to correct my order smh
Oscar Orozco
The schedule is a midnight but don't take order after 10 pm
Atmosphere: 5
Food: 5
Service: 1
Aprille Bamboa
Aside from taking long on orders, food handling and sanitary issues were evident. Such uncivilized people around, ridiculous!
Place seems clean but when you step in you notice how badly the place actually is. Staff are just chit chatting, no sanitary equipment seen or even shown especially knowing the fact they talk while making/preparing your food. Website sometimes isn't accurate, they just shove the food and not properly place it for you. Work ethic isn't the best, but it’s alright. Other than that, i strongly recommend for them to use SANITARY EQUIPMENT, dont place the orders like they’re some piece of trash and not literal food. And, take the job seriously. These people are just here for the pay check, nothing more.
Atmosphere: 2
Food: 3
Service: 1
Kaia Canady
The men in there are rude and they talk junk about customers and they told us they didn't feel like making ranch they need better customer service
Service: 1
Alan Idfk
Takes too long for some wings
Atmosphere: 1
Food: 3
Service: 1
NSA
We usually do pick up It's always a lil after the eta And the toppings are a bit inconsistent This time one of the flavors completely had no topping. But overall I still like them for good fried boneless chicken
The Cajun corn is really good. Swap the fries for them and thank me.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hot Lemon Pepper Wings
Rae B
I have been calling your store since last night and it rings then hangs up. I ordered a 10 piece wing combo but you didn't get me anything I ordered. I can't even get to you to tell you what happened yet I have pictures of my wings versus what I ordered!
Just left. Ordered 4 ranch dips….. got 4 blue cheese dips. The ranch is bigger than the wings. If I can’t have the ranch, I do not want the chicken. Also this is how much sauce comes in a cup when you order the extra sauce. Then, when I tried to tell the young lady at the counter that this was blue cheese not ranch, she took the top of one and smelled and tried to give it back to me. Unacceptable.
Atmosphere: 5
Food: 2
Service: 2
Jayla the manager and Tabitha the cashier was very helpful , was very sweet and friendly must try again .. keep up the good work girls🫶🏽
Service: 5
I don't know what's changed at this location but service has been on point!
I've had some really bad service at this location but the last 4 orders have been correct, hot, and the employees have been polite, helpful and have had great attitudes.
Whatever you are doing here. Keep it up! Thanks everyone!
Atmosphere: 4
Food: 4
Service: 5
My problem is with the owner how are you giving out one ranch with a 10 piece meal and charge almost 2 bucks for an extra when I just spent almost 20 bucks for a 10 piece meal but you give one for a 6 piece meal it do not make since I bet if people stop coming you will over think that… that greed smdh yea im going off about ranch when I just spent almost 20 bucks we can get 2 for a 10 piece meal
This is the second time they sent me an entirely different order from what I placed. The first time, I received someone else's order, and this time the instructions were not followed. I asked for 15 traditional wings, buffalo, all flats. I received almost all drumsticks, and they barely put sauce on it. About nine of the wings were basically plain. I also ordered 10 korean bbq boneless wings, which again, there was barely any sauce on it.
I don't like giving out bad ratings, but come on Wingstop, what are your employees doing at this location? I've been trying to upload pictures, but it's not working. Is there is an email I can forward the screenshots of my order too? I have multiple pictures as well. I don't dislike Wingstop, but in my opinion, this specific location is trash.
Atmosphere: 1
Food: 1
Service: 1
I know it’s Durham but it has to be in the top worst services in all of town. No professionalism, 0 sense of urgency. The blind is leading the blind .
Atmosphere: 1
Food: 3
Service: 1
Von and Jayla were very sweet and fast with my order last night. My food came out fast and was very fresh.
Atmosphere: 4
Food: 5
Service: 5
Can’t even get them on the phone to answer .. to correct my order smh
The schedule is a midnight but don't take order after 10 pm
Atmosphere: 5
Food: 5
Service: 1
Aside from taking long on orders, food handling and sanitary issues were evident. Such uncivilized people around, ridiculous!
Restaurantji Recommends
Place seems clean but when you step in you notice how badly the place actually is. Staff are just chit chatting, no sanitary equipment seen or even shown especially knowing the fact they talk while making/preparing your food. Website sometimes isn't accurate, they just shove the food and not properly place it for you. Work ethic isn't the best, but it’s alright. Other than that, i strongly recommend for them to use SANITARY EQUIPMENT, dont place the orders like they’re some piece of trash and not literal food. And, take the job seriously. These people are just here for the pay check, nothing more.
Atmosphere: 2
Food: 3
Service: 1
The men in there are rude and they talk junk about customers and they told us they didn't feel like making ranch they need better customer service
Service: 1
Takes too long for some wings
Atmosphere: 1
Food: 3
Service: 1
We usually do pick up
It's always a lil after the eta
And the toppings are a bit inconsistent
This time one of the flavors completely had no topping.
But overall I still like them for good fried boneless chicken
The Cajun corn is really good. Swap the fries for them and thank me.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hot Lemon Pepper Wings
I have been calling your store since last night and it rings then hangs up. I ordered a 10 piece wing combo but you didn't get me anything I ordered. I can't even get to you to tell you what happened yet I have pictures of my wings versus what I ordered!
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