El Parral Mexican Restaurant

Excellent service and wonderful food everytime

Atmosphere: 5

Food: 5

Service: 5

Very bad management!! The manager allows the kids behind the counter to laugh and snicker at the customers. Very disrespectful! Order was wrong and they tried charging me extra for their mistakes.

It's a shame, because their food is pretty good and there's not much good food in Eden, but their staff is so rude. I get everyone makes mistakes, but when this place makes mistakes they don't own them. We placed an online order that was almost $60 for 3 people and my wife was out so she stopped to pick it up. She checked the order when she got out to her car and we were missing the cheese dip. She went back inside and the lady was very nice but when the guy from the back came up to talk to her it went downhill. He claimed he put it in the bag and she offered to bring it all back in for him to see or for him to come out to the car to look. He refused and went to get a cup of cheese dip but no chips. When she asked about the chips he tried charging us for them saying chips were extra. The chips are supposed to come with the cheese dip. My wife told him we didn't get any and he just walked away. The lady at the desk went and got her a bag of chips. I went up to speak to the manager about how my wife was treated and the guy who was rude to her ended up being the manager. We will not give our money to this restaurant again. We will make the drive to Danville or elsewhere.

Atmosphere: 3

Food: 5

Service: 1

Waitstaff was AWFUL!! Won't be going back there, Monterreys is better!!

Atmosphere: 1

Food: 3

Service: 1

Worst tacos I’ve ever eaten. Barely any meat, dry limes, and soggy tortillas.
I’d say their best item is the queso dip, after that, it’s not great.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Cheese Dip

Always a great experience. Worth what you pay.

Atmosphere: 5

Food: 5

Service: 5

I stepped out on a limb and ask the waiter what his favorite dish was, he mentioned Quesabirria. They were fresh, filling and delicious. Thank you Andy for your great service and meal suggestion.

Atmosphere: 5

Food: 5

Service: 5

Cozy spot. Food and service is always amazing. My go to meal here is the ACP but everything is good. It gets very busy on the weekends but it's worth the wait

Atmosphere: 5

Food: 5

Service: 5

Good portions. Reasonable prices.

Atmosphere: 4

Food: 4

Service: 4

Very bad service, they didn’t let us finish our meal, which supposedly it was because they had more people waiting, it’s not fair that if you’re still eating that they take you out of a restaurant and by the way the person in charge was very rude he has no education mumbling under his breath.

Atmosphere: 1

Food: 1

Service: 1

The waiter was very kind and fun to be around. I got the burrito I ordered, and it was one of the best burritos I've had. Check this place out for a good time and some amazing food.

Atmosphere: 5

Food: 5

Service: 5

The service here was prompt and friendly. The atmosphere was nice. The decor as if the Mexican flag exploded. All in all it was a great place to visit... once

Atmosphere: 4

Food: 3

Service: 5

Ordered DoorDash just got our food & salsa. No cheese dip we ordered or chips. Called in said we can come pick it up & that it’s not on them it’s on the kitchen staff. I said there’s a reason we doordashed it & he said we can come pick it up. No offer to refund the $5.60 for cheese dip.

Atmosphere: 1

Food: 2

Service: 1

My boyfriend and I enjoyed a date night here Saturday. I was overly satisfied with the service. Our drinks and food came to our table very quickly. The food was amazing!! Very fresh and flavorful! The pricing was also great, I had expected to pay much more, but was delighted to pay less, which means I had more room to tip!

Atmosphere: 5

Food: 5

Service: 5

Always good food

Atmosphere: 5

Food: 5

Service: 5