At 7:49 PM, on a Monday night, this place didn't have any Frosty's. I had to ask for clarification, because Frosty's are one thing Wendy's is renowned for. To this restaurants management, to Wendy's Corporate, you are failing. I guess you are why the local Mexican restaurants are doing so well.
Atmosphere: 3
Food: 3
Service: 1
Laura Sawyer
Just wait in 30 minutes for somebody to take our order finally got tired of waiting restaurant was empty and we left
Not Telling
Lately, it seems my order is wrong a lot, whenever I get drive thru.....
Check your order at the window before driving off! I learned my lesson after getting a plain burger in place of the baconator burger đ đ
**update: lately it seems like the attitude behind the counter is just plain unfriendly and almost rude at times. I would love for someone to change my mind, but after being kind to the staff every single visit lately, and for most visits to end in them ignoring my friendly words towards them... I'm just fed up.
Like why be that way towards someone who's being nice to you?**
Please feel free to reach out to me. I'd love to see this change!
Atmosphere: 1
Food: 5
Service: 1
Karen Putnick
Several times I have been here for lunch, especially on Sundays, and lunch items aren't available. It's not like I'm there at 10:30 in the morning, more like 12:30/1:00 Sunday is the worst. At this point I just don't even go anymore.
Needless to say, do not waste your money here! Taco Bell & McDonalds are closer and at least they have nicer staff members & the food comes out correctly. If youâre going to be rude to your customers, donât work in customer service!
Atmosphere: 1
Food: 1
Service: 1
Sherry R
I have stopped at this Wendy's several times, and every time I've tried to get a frosty, they either don't have any available or not the right flavor. Another disappointment was the size of the BLT Crispy Chicken sandwich. It looked like something meant for a child. Let me finish with the service. I went through the drive-thru, and the man at the window was rude. I guess he missed how customers should be treated. He seemed quite annoyed when I brought to his attention that my frosty was wrong. No apologies for not having what I actually ordered. I was not asked if I wanted a substitute... just expected to take a different flavor. I received more attitude when I just asked for a credit for the unwanted frosty. Go to the McDonalds down the street. Their service (and food) is much better. I won't be going to this Wendy's again!
Food: 1
Service: 1
ACiD Reign
Unable to use app at this location. Drive thru only.
Atmosphere: 2
Food: 4
Service: 2
Stacey Howard
Customer service here is horrible. They always have an attitude, and the order is never right. ? Just go further down the road to Dairy Queen don't waste your money here.
Atmosphere: 1
Food: 3
Service: 1
Amanda Garner
I would like to praise Ms. Shameka for going above and beyond to make sure my order was satisfactory. Her customer service was exceptional and she was very pleasant in her can-do attitude! She's a keeper!
Janyryah met us with smiles upon entering and took our order. We were given superb service along with hot, fresh food. Even when eating she made sure to come around and check on us. The tables were clean, the whole store was clean and this was restaurant quality in fast food. Thank you so much for such a wonderful experience! Great job everyone! Even my son said this is the best Wendy's he's ever been to.
Atmosphere: 5
Food: 5
Service: 5
henry felton jr
Yesterday my order was wrong . Instead of correcting the problem they got it wrong again. Usually the fries are cold. They service is terrible. I used the drive thru
Shellie Harmon
So I went to Wendy's to order some food and the lady working said "Just to let you know we don't have anymore meat" ?ââïž WHAT? I HAVE NEVER BEEN TO A PLACE THAT SAID THEY DIDN'T HAVE ANY MEAT. It's rare I even go to Wendy's because it seems like it's always something ? but I know I definitely won't be going back. #NoMeatWendy's #FastFoodFail
jeff severa
Asked 3 times if drive thru order was correct. Told yes. It wasn't. Place is a disaster
Atmosphere: 3
Food: 3
Service: 2
Brock Harris
The music was too loud and, in my opinion, should be more generic and not some beat and slam rap/pop music. AC must have been broken the day we went.
Decent quality fast food
Atmosphere: 3
Food: 3
Service: 3
At 7:49 PM, on a Monday night, this place didn't have any Frosty's. I had to ask for clarification, because Frosty's are one thing Wendy's is renowned for.
To this restaurants management, to Wendy's Corporate, you are failing.
I guess you are why the local Mexican restaurants are doing so well.
Atmosphere: 3
Food: 3
Service: 1
Just wait in 30 minutes for somebody to take our order finally got tired of waiting restaurant was empty and we left
Lately, it seems my order is wrong a lot, whenever I get drive thru.....
Check your order at the window before driving off! I learned my lesson after getting a plain burger in place of the baconator burger đ đ
**update: lately it seems like the attitude behind the counter is just plain unfriendly and almost rude at times. I would love for someone to change my mind, but after being kind to the staff every single visit lately, and for most visits to end in them ignoring my friendly words towards them... I'm just fed up.
Like why be that way towards someone who's being nice to you?**
Please feel free to reach out to me. I'd love to see this change!
Atmosphere: 1
Food: 5
Service: 1
Several times I have been here for lunch, especially on Sundays, and lunch items aren't available. It's not like I'm there at 10:30 in the morning, more like 12:30/1:00 Sunday is the worst. At this point I just don't even go anymore.
Atmosphere: 3
Food: 5
Service: 4
Meant to post this review sooner. I donât reside in Edenton, but go there often to visit. I almost always go to Wendyâs and Iâve never had a good experience. This most recent one specifically was the nail in the coffin. We visited Wendys on 12/1/24 and ordered a double Baconator with no ketchup or mayo and a Ghost Pepper Ranch Chicken Sandwich with no tomato. After getting our order we checked our bag and realized the entire order was wrong. There was a regular cheeseburger and then a Baconator with SO MUCH ketchup and mayo (specifically asked for this off). I donât eat burgers so we went back inside to get what we paid for so I could eat. Upon going back inside, the staff were incredibly rude and not only that, the manager was even more rude. The manager was some younger girl who immediately caught an attitude with my fiancĂ© and basically insinuated that we were lying. They JUST saw us in the drive-thru, we never left the lot. We can in again not even 5 minutes after receiving our order. Eventually we did get the food but it took about 20 minutes for them to even get it to us. The fries were unsalted, they still put tomato on the chicken sandwich (which was better bc at least I could take that off), and the food was just not good quality. I go to Wendyâs in my hometown often and have always received great food and great service. But this Wendyâs needs a serious revamping of their staff team.
Needless to say, do not waste your money here! Taco Bell & McDonalds are closer and at least they have nicer staff members & the food comes out correctly. If youâre going to be rude to your customers, donât work in customer service!
Atmosphere: 1
Food: 1
Service: 1
I have stopped at this Wendy's several times, and every time I've tried to get a frosty, they either don't have any available or not the right flavor. Another disappointment was the size of the BLT Crispy Chicken sandwich. It looked like something meant for a child. Let me finish with the service. I went through the drive-thru, and the man at the window was rude. I guess he missed how customers should be treated. He seemed quite annoyed when I brought to his attention that my frosty was wrong. No apologies for not having what I actually ordered. I was not asked if I wanted a substitute... just expected to take a different flavor. I received more attitude when I just asked for a credit for the unwanted frosty. Go to the McDonalds down the street. Their service (and food) is much better. I won't be going to this Wendy's again!
Food: 1
Service: 1
Unable to use app at this location. Drive thru only.
Atmosphere: 2
Food: 4
Service: 2
Customer service here is horrible. They always have an attitude, and the order is never right. ? Just go further down the road to Dairy Queen don't waste your money here.
Atmosphere: 1
Food: 3
Service: 1
I would like to praise Ms. Shameka for going above and beyond to make sure my order was satisfactory. Her customer service was exceptional and she was very pleasant in her can-do attitude! She's a keeper!
Food: 3
Service: 5
Restaurantji Recommends
Janyryah met us with smiles upon entering and took our order. We were given superb service along with hot, fresh food. Even when eating she made sure to come around and check on us. The tables were clean, the whole store was clean and this was restaurant quality in fast food. Thank you so much for such a wonderful experience! Great job everyone! Even my son said this is the best Wendy's he's ever been to.
Atmosphere: 5
Food: 5
Service: 5
Yesterday my order was wrong . Instead of correcting the problem they got it wrong again. Usually the fries are cold. They service is terrible. I used the drive thru
So I went to Wendy's to order some food and the lady working said "Just to let you know we don't have anymore meat" ?ââïž WHAT? I HAVE NEVER BEEN TO A PLACE THAT SAID THEY DIDN'T HAVE ANY MEAT. It's rare I even go to Wendy's because it seems like it's always something ? but I know I definitely won't be going back. #NoMeatWendy's #FastFoodFail
Asked 3 times if drive thru order was correct. Told yes. It wasn't. Place is a disaster
Atmosphere: 3
Food: 3
Service: 2
The music was too loud and, in my opinion, should be more generic and not some beat and slam rap/pop music. AC must have been broken the day we went.
Atmosphere: 2
Food: 4
Service: 3
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