Zaxbys Chicken Fingers & Buffalo Wings
3880 Conlon Way, Elizabeth City
(252) 333-1566
Recent Reviews
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Had to wait 26 minutes for an order of 20 chicken tenders that cost $32.00. I will not be back!
We waited an hour for our food. Which was a grilled chicken sandwich. I asked if it would be done soon the guy in the back said it will be done when it's done. Asked for a refund way to many people waiting on food and all the workers looking at each other clueless. Customer service horrible.
Atmosphere: 1
Food: 1
Service: 1
Too expensive for fast food!
Very poor. After sitting in the drive through for at least 5 minutes, I started video if anyone wants to see. Sold out stickers on one sign and gum on another. Dining room locked up but I can see workers inside. This was at 655pm on a Friday night. Look at your video. Very poor.
Don't direct me to some other site so we can 'address' or 'fix the issue'. This location will fail, you heard it here first.
Nobody seems to know whats going on. My order was wrong and they made it how they wanted to make it. Nobody cleaning tables. Will not come back
Atmosphere: 1
Food: 3
Service: 1
Unfortunately we gave this establishment another visit after months of not going after being fed up with nasty attitudes from employees and less than satisfactory food. And nothing has changed whatsoever, every visit I am made to feel as an inconvenience and not a paying customer.
Atmosphere: 1
Food: 3
Service: 1
This has to be the worst Zaxby's ever. They're out of about everything and definitely check your bag because I was missing half my order. I pulled around to go inside and she wants to see my receipt which I ordered on the mobile App. I mean shouldn't still be pulled up in your system as I literally just left. I was not walking back out to my car to get my phone to show you my receipt when you have it right there. The container my food in was ripped in half. The boneless wings were half Sauced. It looked like a kindergartener prepared it. Threw all the food in the trash that they gave which wasn't much and walked out. Thirteen dollars wasted.
Atmosphere: 1
Service: 1
All the food smells disgusting. I tried some, my stomach hurt, This is a Horrible place.
Atmosphere: 2
Food: 1
Service: 3
First off, bathrooms were so dirty and the garbage was overflowing in both stalls.
Second, it took 24 minutes for 1 order of fried pickles and a small order of coleslaw. Please do better.
Atmosphere: 1
Food: 1
Service: 1
The food is alright but the bathrooms are disgusting and the floors are so greasy it’s slippery. They are always out of almost every single drink and the ones that are left are zero sugar. The urinals look like they haven’t been cleaned in 6 months. I’m never coming to this zaxbys ever again.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Long wait and our food had tinfoil all in it.
Atmosphere: 1
Food: 1
Service: 1
Food was good once I got it. My biggest problem is I ordered through the app, you know, for speed... the store is anything but fast.
Tips for future:1) if you get an online order and they check in through the drive thru make sure their food is completed and accurate when they get to the window.
2) should the food not be ready, DON'T COMPLETE ANY OTHER ORDERS BEHIND THEM UNTIL THE MOBILE ORDER WHO HAS ARRIVED IS COMPLETE.
I spent 20 minutes in the drive thru, 10 minutes after I placed my order, just to have it come out to me 45 minutes after I placed my order with a whole meal/drink missing.
Do better. Move with a sense of purpose. Ensure accuracy and use a systematic approach to your orders.
Atmosphere: 1
Food: 4
Service: 1
Well first of all, I know everyone is shorthanded and they were but the attitudes of the workers was not good. Took FOREVER to get our food and not many people in here. Never again at this one.
Atmosphere: 2
Service: 2
If I could give it zero stars I would. We waited over 30 minutes in the drive thru (we were the third car in line). Both salads were wrong, and the rest of the food was COLD.
Atmosphere: 1
Food: 1
Service: 1
Genuinely the rudest customer service I’ve ever experienced in Elizabeth City, Zaxby’s, y’all need to fire Raneesha (made a note to get her name).
I came in and she clearly saw me waiting to order, then purposely ignored me to continue messing around with her coworkers. I stood there for nearly 10-minutes before she even acknowledged me. When she finally did, she interrupted me during simple questions to avoid answering them, ignored my questions, and acted like me being there was a huge inconvenience... it was empty and during lunch time.
Mind you—I was patient and even tried to cut them some slack for joking around, since I know fast food can be stressful. But, when I gave her the simplest order (literally a kids meal with a frozen strawberry lemonade), not only was she rude the whole time, but she gave me the wrong drink. And when I politely pointed it out, she rolled her eyes, dumped it out aggressively, and gave me the right one like it was some huge task.
To top it all off, the food was wayyyy too salty, totally not what I’m used to from Zaxby’s. I’m actually a huge Zaxby’s fan, but this experience makes me no longer want Zaxby's ever, especially when you get great service from the tacobell or wendys right near by.
Atmosphere: 3
Food: 1
Service: 1
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