I call in an order they told me it would be 20 minutes and when I got there they didn’t have my order didn’t know anything about it they are the only Pizza Hut in Elkin I drove over 10 miles there and back and no pizza that’s the last time
Darryl
Good reliable pizza rest no complaints easy parking
Renea Gray
The food at the elkin location is disappointing. I will never use this Pizza Hut again, dominos will be getting my money from here on out unless I’m in Yadkinville.
Tony Pardue
Order wings and there are terrible way over cooked hard as bricks worst wings I’ve ever at
Carol Anders (Carol Cox Anders)
Ordered 3 large pizzas and a brownie last evening. Monday Jan 20th 2025. All three pizzas were wrong! They were dry. It was so awful. We've tried ordering pizza a couple times before but it was also dry. A family member told me she has had trouble with this location as well. This is so sad.
Bud Tender
Just nasty. Enough sauce for 4 pies. Dough wasn't cooked.. ATTN. Owners after reading previous reviews and the same answer you give other reviews, I'll save you the trouble NO I'm not sending you anything you don't care.. Board this dump up and hire a wrecking crew
Trudy Campbell
Had no problem placing a order and them taking my money, #1 - order incorrect and food I paid for missing, #2 - 1st call back put on hold no one ever returned. 2nd call they hung up on me, 3rd call put on hold for no one to answer again. # 3 - Delivery driver spoke no English and was no help at all. #4 by this point the food was cold. Terrible experience # 5 - I paid $32 for food I did not get and what I did receive was cold. Really folks!!!!!!!!!!!!!!NEVER AGAIN. I want my money back. Also your other nasty reviews seem to have a response from you without you ever fixing it. Why bother. With each call I hear a recording for employees, if you can't do better than this just shut the door and stop taking peoples money. I also like how when you answer your reviews you start with "hi thier name," then you ask them to send thier name, really!!!!!
Food: 1
Service: 1
Scott sutton
Ordered a Supreme Pan Pizza with olives on half. I ended up with a 1/2 Supreme and 1/2 bacon and some other meat substance. This is the 2nd time they gotten my simplistic order WRONG nice folks but reading comprehension is definitely lacking UPDATE 11-20-24 OK added this to post. You'll see owners reached out to me on this page. I DID EVERYTHING THEY REQUESTED. Crickets. IF as a company your not gonna do anything but request info that I sent Then ignore it? why even reply? Now I understand why this pizza hut sucks so bad.. It's not the employees, It's The POS OWNERS bait and switch type of crapola. Avoid this sleazy joint at any cost . 67 pizza Pappa John's Theos and Benny's are FANTASTIC Alternatives to this outhouse
Atmosphere: 3
Food: 2
Service: 3
Dawna Brown
The most unprofessional pizza hut ever! The one girl is so rude! I always think we all have bad days, so I do not rush to judgment, but nope she is rude everytime. I love the pizza and that is the only reason I subject myself to the consistent poor customer service, running out of dough and just general poor experience. I really wish they could up their game and do better for our community.
danielle freeze
Got here wiatied in lobby for 5 minuites with my 4 kids other employee told us good morning so they knew we were there waiting then randomly girl tells me they aren't ready for customers they just got there!? They open at 10! No apologies no explanation just guess they woke up late lol what a joke. Definitely needs new mgmt
Got to the location 15 till 1pm. Took our sever almost 30 mins to get all of our drinks out to the table and to take our order. We ordered 2 dinner boxes which is 1 medium 1 topping pizza, bread sticks and cinnamon sticks, 3 PP cheeses pizzas, 3 PP pepperoni pizzas, 1 small thin crust pizza and 6 wings. They brought the 2 medium and 3 of the PP and took them about 5 mins to bring the other 3 PP. we started eating what we had and no signs of the rest of the food coming. Went to go ask and all the breadsticks were still in the oven and the thing crust hadn’t even been made and this is maybe 10 mins after the pizzas were brought. We weren’t asked for refills I had to personally get up and ask. A drink was spilt on the table by server and was never finished up getting cleaned so I had to do it. 5 other tables came in after us and somehow we were still the only ones still in there and still waiting on food. Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Dillon Youngquist
Get rid of the stupid ass call center and give the workers a little more money and maybe it won't go bankrupt.
Atmosphere: 1
Food: 1
Service: 1
Deborah Hemric
I got a New Yorker pizza. It was delicious. Only 13.99!
I call in an order they told me it would be 20 minutes and when I got there they didn’t have my order didn’t know anything about it they are the only Pizza Hut in Elkin I drove over 10 miles there and back and no pizza that’s the last time
Good reliable pizza rest no complaints easy parking
The food at the elkin location is disappointing. I will never use this Pizza Hut again, dominos will be getting my money from here on out unless I’m in Yadkinville.
Order wings and there are terrible way over cooked hard as bricks worst wings I’ve ever at
Ordered 3 large pizzas and a brownie last evening. Monday Jan 20th 2025. All three pizzas were wrong! They were dry. It was so awful. We've tried ordering pizza a couple times before but it was also dry. A family member told me she has had trouble with this location as well. This is so sad.
Just nasty. Enough sauce for 4 pies. Dough wasn't cooked.. ATTN. Owners after reading previous reviews and the same answer you give other reviews, I'll save you the trouble NO I'm not sending you anything you don't care.. Board this dump up and hire a wrecking crew
Had no problem placing a order and them taking my money, #1 - order incorrect and food I paid for missing, #2 - 1st call back put on hold no one ever returned. 2nd call they hung up on me, 3rd call put on hold for no one to answer again. # 3 - Delivery driver spoke no English and was no help at all. #4 by this point the food was cold. Terrible experience # 5 - I paid $32 for food I did not get and what I did receive was cold. Really folks!!!!!!!!!!!!!!NEVER AGAIN. I want my money back. Also your other nasty reviews seem to have a response from you without you ever fixing it. Why bother. With each call I hear a recording for employees, if you can't do better than this just shut the door and stop taking peoples money. I also like how when you answer your reviews you start with "hi thier name," then you ask them to send thier name, really!!!!!
Food: 1
Service: 1
Ordered a Supreme Pan Pizza with olives on half. I ended up with a 1/2 Supreme and 1/2 bacon and some other meat substance. This is the 2nd time they gotten my simplistic order WRONG nice folks but reading comprehension is definitely lacking UPDATE 11-20-24
OK added this to post. You'll see owners reached out to me on this page. I DID EVERYTHING THEY REQUESTED. Crickets. IF as a company your not gonna do anything but request info that I sent Then ignore it? why even reply? Now I understand why this pizza hut sucks so bad.. It's not the employees, It's The POS OWNERS bait and switch type of crapola. Avoid this sleazy joint at any cost . 67 pizza Pappa John's Theos and Benny's are FANTASTIC Alternatives to this outhouse
Atmosphere: 3
Food: 2
Service: 3
The most unprofessional pizza hut ever! The one girl is so rude! I always think we all have bad days, so I do not rush to judgment, but nope she is rude everytime. I love the pizza and that is the only reason I subject myself to the consistent poor customer service, running out of dough and just general poor experience. I really wish they could up their game and do better for our community.
Got here wiatied in lobby for 5 minuites with my 4 kids other employee told us good morning so they knew we were there waiting then randomly girl tells me they aren't ready for customers they just got there!? They open at 10! No apologies no explanation just guess they woke up late lol what a joke. Definitely needs new mgmt
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got to the location 15 till 1pm. Took our sever almost 30 mins to get all of our drinks out to the table and to take our order. We ordered 2 dinner boxes which is 1 medium 1 topping pizza, bread sticks and cinnamon sticks, 3 PP cheeses pizzas, 3 PP pepperoni pizzas, 1 small thin crust pizza and 6 wings. They brought the 2 medium and 3 of the PP and took them about 5 mins to bring the other 3 PP. we started eating what we had and no signs of the rest of the food coming. Went to go ask and all the breadsticks were still in the oven and the thing crust hadn’t even been made and this is maybe 10 mins after the pizzas were brought. We weren’t asked for refills I had to personally get up and ask. A drink was spilt on the table by server and was never finished up getting cleaned so I had to do it. 5 other tables came in after us and somehow we were still the only ones still in there and still waiting on food. Ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Get rid of the stupid ass call center and give the workers a little more money and maybe it won't go bankrupt.
Atmosphere: 1
Food: 1
Service: 1
I got a New Yorker pizza. It was delicious. Only 13.99!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks
Never have any complaints and always get good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Did not have food or drinks available. Made us wait for over thirty minutes before telling us they were out of everything.
Atmosphere: 2
Food: 1
Service: 1
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