Staff at this location is top notch! I only go to this location because of the staff! I can't say enough about the ladies that work the drive thru in the mornings! Them ladies deserve a very nice raise.
Atmosphere: 5
Food: 5
Service: 5
Shawn Dawson
I believe a customer service training would be beneficial. The young lady at the window was very rude, chatting while my phone in her hand while i was waiting to get it back and then got upset when she handed me a drink that was leaking. i asked for a napkin and she said i could use the one in the bag. and the cherry on top was not receive my condiments. times are to tough to deal with bad attitudes, i will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Sade Hill
I ordered in the drive thru. The older lady ‘Candy’ taking my order simply said Hello. No invitation to order. When I got to the window, she stopped ‘Amir employee’ as he was walking past, seemingly to warn him of an upcoming meeting. He seemed immediately disturbed, as if he was asking, ‘what is it now?’. She responds ‘I’ll tell you when we sit down. Nothing bad.’ She then turns to me and says ‘Pull up while we wait for your order’ Lack of professionalism and little courtesy to the customer. Additionally, I waited 20 minutes for my food to come out.
Atmosphere: 1
Food: 4
Service: 1
Linda Melvin
Dear Arby’s Customer Service,
I would like to share feedback from a disappointing experience at your [location] restaurant. I ordered the Bacon Turkey & Cheese sandwich, which was served cold, along with fries that were not fresh. Before placing my order, I asked the server if I could receive hot fries and was assured they were being cooked. Unfortunately, what I received was barely warm, some fries were hard, and they tasted as though they had been sitting for a while.
I spoke with the manager on duty that evening, but unfortunately, he did not offer any helpful resolution. I truly value Arby’s, but this experience did not meet the standards I have come to expect.
I am sharing this in hopes that it can be addressed so future customers have a better experience. I also kindly ask that you consider offering some form of resolution for the poor quality of food and service I experienced.
Thank you for your time and attention.
Food: 1
Service: 2
kristi vondielingenq
Staff is very friendly. For the most part they are very quick.
Ana
Everything delicious the atmosphere is great the services are amazing 👏 🤩
Atmosphere: 5
Food: 5
Service: 5
Kymaureen1
Service at this location is very good, short wait times. Orders are accurate. Food is very good. Prices are reasonable. I would have rated 5-stars, if the meat was hot. But it is usually only slightly warm.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip, Reuben
Charlene A Bugg
The man at the register asked if I only wanted the sandwich. Just the look and expression made me feel like I should feel bad for not ordering more. The crust was too hard compared to the Arby’s on skibo. Theirs also seemed to taste better all the way around and they cut it in half without having to ask.
Atmosphere: 5
Food: 4
Service: 4
Ernest Russ
Love the half pound roast beef 3.
Atmosphere: 5
Food: 5
Service: 5
Juan D T
2xs Late night sandwich had very very small amount of meat (they have the meats but decided to keep half of mine) and condiments. They ask you to wait when there is no line. The fries are cold. Poor customer service.
Staff at this location is top notch! I only go to this location because of the staff! I can't say enough about the ladies that work the drive thru in the mornings! Them ladies deserve a very nice raise.
Atmosphere: 5
Food: 5
Service: 5
I believe a customer service training would be beneficial. The young lady at the window was very rude, chatting while my phone in her hand while i was waiting to get it back and then got upset when she handed me a drink that was leaking. i asked for a napkin and she said i could use the one in the bag. and the cherry on top was not receive my condiments. times are to tough to deal with bad attitudes, i will not be returning.
Atmosphere: 1
Food: 3
Service: 1
I ordered in the drive thru. The older lady ‘Candy’ taking my order simply said Hello. No invitation to order. When I got to the window, she stopped ‘Amir employee’ as he was walking past, seemingly to warn him of an upcoming meeting. He seemed immediately disturbed, as if he was asking, ‘what is it now?’. She responds ‘I’ll tell you when we sit down. Nothing bad.’ She then turns to me and says ‘Pull up while we wait for your order’
Lack of professionalism and little courtesy to the customer. Additionally, I waited 20 minutes for my food to come out.
Atmosphere: 1
Food: 4
Service: 1
Dear Arby’s Customer Service,
I would like to share feedback from a disappointing experience at your [location] restaurant. I ordered the Bacon Turkey & Cheese sandwich, which was served cold, along with fries that were not fresh. Before placing my order, I asked the server if I could receive hot fries and was assured they were being cooked. Unfortunately, what I received was barely warm, some fries were hard, and they tasted as though they had been sitting for a while.
I spoke with the manager on duty that evening, but unfortunately, he did not offer any helpful resolution. I truly value Arby’s, but this experience did not meet the standards I have come to expect.
I am sharing this in hopes that it can be addressed so future customers have a better experience. I also kindly ask that you consider offering some form of resolution for the poor quality of food and service I experienced.
Thank you for your time and attention.
Food: 1
Service: 2
Staff is very friendly. For the most part they are very quick.
Everything delicious the atmosphere is great the services are amazing 👏 🤩
Atmosphere: 5
Food: 5
Service: 5
Service at this location is very good, short wait times. Orders are accurate. Food is very good. Prices are reasonable.
I would have rated 5-stars, if the meat was hot. But it is usually only slightly warm.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip, Reuben
The man at the register asked if I only wanted the sandwich. Just the look and expression made me feel like I should feel bad for not ordering more. The crust was too hard compared to the Arby’s on skibo. Theirs also seemed to taste better all the way around and they cut it in half without having to ask.
Atmosphere: 5
Food: 4
Service: 4
Love the half pound roast beef 3.
Atmosphere: 5
Food: 5
Service: 5
2xs Late night sandwich had very very small amount of meat (they have the meats but decided to keep half of mine) and condiments. They ask you to wait when there is no line. The fries are cold. Poor customer service.
Food: 2
Service: 2
Restaurantji Recommends
The new Cedric and Anthony barbecue sauce was good on brisket and pulled pork
Atmosphere: 5
Food: 5
Service: 5
The workers had great customer service skills! Our food was, hot, fresh, and tasty. The restaurant was clean comfortable.
Atmosphere: 5
Food: 5
Service: 5
Very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben, Roast Beef and Cheddar, Curly Fries Small
I ordered a rueben with extra cheese and sauerkraut. It was delicious. I have had other things on the menue before but this is one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
I like their wraps n curly fries 🍟
Atmosphere: 3
Food: 3
Service: 3
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