This location continuously runs out of ice cream and the service is subpar.
Mary Cook
Tried something new , mexican brownie ice cream. OMG it was so good
Atmosphere: 5
Food: 5
Service: 5
kelunc
Horrible service. Literally 5 people helped in the drive through as I stood there and
Atmosphere: 3
Service: 1
Joyce Johnson
So many flavors to choose for ice cream donuts and ice cream cakes..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
Beth Cottocenteno
I am giving five stars based off of the help I received from the manager and store owner. I had a lot of trouble with an ice cream cake I ordered and the manager Lynn and store owner Mario were just phenomenal and so helpful. They were so kind and wanted to make sure I was satisfied. The best customer service I have ever received. Definitely recommend based off of them going above and beyond making sure I got the cake I wanted.
Ibrahim Conway
Wonderful service. Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
Julia Malone
This is an ice cream store with limited to no ice cream. One or both of the two freezers is constantly out. When they do have ice cream, they don’t put any labels on the display case. Then you ask the staff to identify ice creams by pointing at them, and they just guess. Staffing is constantly changing, often indifferent.
Atmosphere: 4
Food: 2
Service: 2
Robin Smith
Went today Sunday, Dec 3, 2023 at 3:40pm. Nobody greated us. After standing at the ice cream counter for a few minutes, the guy says, y'all want ice cream? We said yes, he said, we ain't got none. He proceeded to go to the back.
Atmosphere: 1
Food: 1
Service: 1
Cindy Segovia
The worse service on a constant basis. Sat at the drive thru for 10 mins and no one responded. Decided to go inside and was also ignored by employees. They didn’t even acknowledge me and my kids until we decided to leave.
Naomi Felio
I ordered a waffle cone with one scoop and my husband ordered a double scoop in a bowl. The single scoop looked so small it was like I ordered a kids cone. My husband's double scoop was just as disappointing. I understand that things are proportioned but this just looks like lack of effort. I'm very disappointed and will not be back.
Russell is AMAZING! He is the sweetest worker ever. Such a delight to be around. The other workers are rude & stand there doing literally nothing while Russell runs this place!
Theresa C
I NEVER WRITE REVIEWS...BUT THIS IS THE 3RD TIME THAT MIRANDA AT BASKIN-ROBBINS ON RAMSEY ST HAS GONE WAY BEHIND MY EXPECTATIONS TO PROVIDE WONDERFUL, PROFESSIONAL , PERSONAL AND DELICIOUS SATISFACTION FOR MY FAMILY'S SPECIAL EVENTS!!! SHE IS A GEM AND AN ASSET TO THIS STORE. I WILL CONTINUE TO ORDER AND VISIT THIS RAMSEY ST LOCATION MAINLY BECAUSE SHE IS SUCH A PLEASURE! SHOUT OUT TO MIRANDA AND HER MARVELOUS CAKE MAKING AND DECORATING SKILLS. THE CAKE WAS SO BEAUTIFUL I ACTUALLY CRIED. THANK YOU MIRANDA!!! FROM THERESA
Amber McCauley
MIranda is absolutely wonderful, she was so prompt with my order. I couldn't ask for faster service. She did a wonderful job!
Pam C.
I had an ice cream cake made custom by Miranda and was very pleased with the fast and prompt service.
Jamie Taylor
I get a log cake for my daughter every year and they didn’t have any so I ordered and nobody could do it . But Miranda came from another store and made the best one I’ve ever gotten on Ramsey street! She went above and beyond ! Thanks MIRANDA! Jamie Taylor ❤️
This location continuously runs out of ice cream and the service is subpar.
Tried something new , mexican brownie ice cream. OMG it was so good
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Literally 5 people helped in the drive through as I stood there and
Atmosphere: 3
Service: 1
So many flavors to choose for ice cream donuts and ice cream cakes..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
I am giving five stars based off of the help I received from the manager and store owner. I had a lot of trouble with an ice cream cake I ordered and the manager Lynn and store owner Mario were just phenomenal and so helpful. They were so kind and wanted to make sure I was satisfied. The best customer service I have ever received. Definitely recommend based off of them going above and beyond making sure I got the cake I wanted.
Wonderful service. Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
This is an ice cream store with limited to no ice cream. One or both of the two freezers is constantly out. When they do have ice cream, they don’t put any labels on the display case. Then you ask the staff to identify ice creams by pointing at them, and they just guess. Staffing is constantly changing, often indifferent.
Atmosphere: 4
Food: 2
Service: 2
Went today Sunday, Dec 3, 2023 at 3:40pm. Nobody greated us. After standing at the ice cream counter for a few minutes, the guy says, y'all want ice cream? We said yes, he said, we ain't got none. He proceeded to go to the back.
Atmosphere: 1
Food: 1
Service: 1
The worse service on a constant basis. Sat at the drive thru for 10 mins and no one responded. Decided to go inside and was also ignored by employees. They didn’t even acknowledge me and my kids until we decided to leave.
I ordered a waffle cone with one scoop and my husband ordered a double scoop in a bowl. The single scoop looked so small it was like I ordered a kids cone. My husband's double scoop was just as disappointing. I understand that things are proportioned but this just looks like lack of effort. I'm very disappointed and will not be back.
Restaurantji Recommends
Russell is AMAZING! He is the sweetest worker ever. Such a delight to be around. The other workers are rude & stand there doing literally nothing while Russell runs this place!
I NEVER WRITE REVIEWS...BUT THIS IS THE 3RD TIME THAT MIRANDA AT BASKIN-ROBBINS ON RAMSEY ST HAS GONE WAY BEHIND MY EXPECTATIONS TO PROVIDE WONDERFUL, PROFESSIONAL , PERSONAL AND DELICIOUS SATISFACTION FOR MY FAMILY'S SPECIAL EVENTS!!! SHE IS A GEM AND AN ASSET TO THIS STORE. I WILL CONTINUE TO ORDER AND VISIT THIS RAMSEY ST LOCATION MAINLY BECAUSE SHE IS SUCH A PLEASURE! SHOUT OUT TO MIRANDA AND HER MARVELOUS CAKE MAKING AND DECORATING SKILLS. THE CAKE WAS SO BEAUTIFUL I ACTUALLY CRIED. THANK YOU MIRANDA!!! FROM THERESA
MIranda is absolutely wonderful, she was so prompt with my order. I couldn't ask for faster service. She did a wonderful job!
I had an ice cream cake made custom by Miranda and was very pleased with the fast and prompt service.
I get a log cake for my daughter every year and they didn’t have any so I ordered and nobody could do it . But Miranda came from another store and made the best one I’ve ever gotten on Ramsey street! She went above and beyond ! Thanks MIRANDA! Jamie Taylor ❤️