“Excellent, attentive staff who went above and beyond to offer friendly customer service. I walked in hoping to get a same day cake and the young woman came right over and helped me pick one out and offered to decorate it. She had a great attitude. This was my first time coming in over a year because the last time the workers were annoyed and didn’t have ANY chocolate ice cream in stock… so glad I gave them another chance! We even stayed and ordered lunch before going.“
“My husband and I went to get the 85 cent blizzard deal tonight. I tried to order through my app, but it would not let me apply the deal. When we went inside, Nester helped us fix the issue. He provided fantastic customer service, some of the best I’ve had anywhere in a long time. He was kind, understanding, and very personable. We will definitely be returning to this location.“
“Customer service was super friendly and chill! I showed up about 30 minutes before closing and didn’t have to wait at all. My order was a little off, but honestly, I’m not mad about getting a medium instead of a small 😝🙏 Definitely a good experience overall!“