Got a smores milkshake, best milkshake I’ve ever had, but a tough encounter for sure. Staff looked and acted miserable almost insufferable, and the building itself is very lacking cleanliness, such as corrosion build up on the sink
Atmosphere: 2
Food: 5
Service: 2
Loren Parker-Barton
When I first moved to Fayetteville, I enjoyed coming to this location for donuts. My experience today made me want to throw up. I was so grossed out. First, when I arrive in Duck Donuts, there are no employees in the establishment. I literally turned to leave when two ladies walk in from the back. The floor was absolutely sticky and disgusting. I proceed to order a donut because I was already in the shop. The young lady who made my donut had a Duck Donut shirt on that was absolutely filthy. I ordered a maple bacon donut, but there were crumbs and chunks of other donut toppings in my donut. I thoroughly disgusted. I regret eating that donut, but after spending almost $3 in this economy I still ate it. I will never be back to this location. Do better.
Atmosphere: 1
Food: 1
Service: 1
Shanaya Mitchell- Hogan
I tried Duck Donuts last week because someone treated the class and they were DELICIOUS!!! Since then I had to get some for my kids and I. I ordered the cinnamon and sugar small bites and sadly they were not as good, they were hard as a rock! Because of timing I could not turn around. I may try them again but maybe earlier in the day, maybe day shift will care more about what they give out. They really are too good not to give another chance.
Atmosphere: 4
Food: 2
Service: 4
Thomas Wilhoit
The donuts were so fresh. They just melted in your mouth. There were some many flavors to pick from.
Atmosphere: 4
Food: 5
Service: 5
Michael Woods
Duck Donuts
I stopped by Duck Donuts and it was a delicious treat! The donuts were fresh, warm, and made to order—light, soft, and perfectly sweet. I loved being able to choose my own toppings and flavors; each one tasted exactly how I imagined. The staff was friendly and efficient, and the whole experience felt fun and satisfying. If you’re craving a freshly made donut with great flavor combinations, Duck Donuts is definitely worth a stop!
Atmosphere: 4
Food: 4
Service: 4
Ashley Hayes
Do better. No one was personable, no one greeted us and there were at least 6 employees that I saw just standing around, it shouldn’t take 40 minutes when it is dead inside. This establishment has gone down hill.
Atmosphere: 1
Food: 3
Service: 1
Francisco V (Velvet)
Extremely overpriced and not that good. I recently relocated to Fayetteville North Carolina from california. Yes, california. The home of the overpricing. This place takes the cake as far as pricing. I've never in my life been to a place that charges $24 for a dozen donuts. 😂😂😂 I'll never be back. It's surprising that they are still in business
Atmosphere: 2
Food: 2
Service: 1
Rose Jones
Customer service should be worked on even if it was a joke. You shouldn’t be joking about who is going to make something in front of your customers just because you don’t feel like doing it. It doesn’t feel very inviting to a costumer.
You should also wash your hands before making food, especially if you’re coming from outside.
Atmosphere: 2
Food: 4
Service: 2
G M (Goose)
Went inside for advertised cream filled donuts; dude at the counter said they don’t fill donuts here. ???
Atmosphere: 3
Food: 1
Service: 1
SouthernLifeForMe
Picked up a dozen Duck Donuts for work. The hours state they open at 7 am and if I ordered online it would take 30-40 minutes to be ready. I ordered online and then drove to the store to pick them up. I arrived at 7:35 and they were not ready. When I walked in no employees said anything. I waited at the end of the counter for a minute then walked to the back. Still no response from the staff. After a few minutes the lady behind the counter finally said, “do you need to order something?” I said no I ordered online and I’m here to pick up a dozen. She said that’s probably what he’s working on now so wait down at the end. That was it, no check to see if they got my order, if the employee was indeed working on my order. I walked to the end and waited. While I was down there waiting I started looking around the place. It was a mess, donuts on the counter, with flour all over, didn’t look sanitary. It took almost an hour for them to complete the dozen. The employee handed me a receipt and pen and said sign this. I looked at it there was no signature line, so asked him where and he said anywhere. I signed it got my box and left. They did not say Thank you, Have a nice day, nothing. I cannot recommend Duck Donuts, this was my first and last visit. Place needs a deep cleaning, employees need basic customer service training, and they need to adjust their prep times on their webpage. It’s not 30 mins or 40 mins it’s one hour. All that for $24 and 12 over priced donuts.
Donuts were amazing BUT there is no reason why I (and another group of three) had to wait 30 minutes for a milkshake while others who were behind me ordered dozen donuts and got their orders within 5 minutes. Also, vents needs to be cleaned there was a collection of dust forming on the clothes and walls.
Atmosphere: 4
Food: 5
Service: 3
Tommy Allen Taylor
Definitely will be back when I'm in Fayetteville for doughnuts and ducks
Atmosphere: 5
Food: 5
Service: 5
Douglas Turner
These guys have awesome donuts, I love their coffee too
Atmosphere: 5
Food: 5
Service: 5
Kesha Gerald
The donuts were awesome! We tried the maple bacon with salted caramel and the cookies and cream. They were out of espresso, so we couldn’t try the coffee options we wanted. I opted for the butter pecan cold brew - HORRIBLE decision! My daughter liked the cold brew pumpkin spice, so you might give that a try. Otherwise, if it’s great-tasting donuts you’re after, here’s where they’re at.
Atmosphere: 5
Food: 5
Service: 5
Lolo Chicke.
Great food. Best donuts around. The owner. Great guy. The two staff he has in there. The girl and got on this Sunday morning. THE WORST. I will never go back and I but 2-3 dozens every time I do They were rude. Unhelpful and uncaring.
Got a smores milkshake, best milkshake I’ve ever had, but a tough encounter for sure. Staff looked and acted miserable almost insufferable, and the building itself is very lacking cleanliness, such as corrosion build up on the sink
Atmosphere: 2
Food: 5
Service: 2
When I first moved to Fayetteville, I enjoyed coming to this location for donuts. My experience today made me want to throw up. I was so grossed out. First, when I arrive in Duck Donuts, there are no employees in the establishment. I literally turned to leave when two ladies walk in from the back. The floor was absolutely sticky and disgusting. I proceed to order a donut because I was already in the shop. The young lady who made my donut had a Duck Donut shirt on that was absolutely filthy. I ordered a maple bacon donut, but there were crumbs and chunks of other donut toppings in my donut. I thoroughly disgusted. I regret eating that donut, but after spending almost $3 in this economy I still ate it. I will never be back to this location. Do better.
Atmosphere: 1
Food: 1
Service: 1
I tried Duck Donuts last week because someone treated the class and they were DELICIOUS!!! Since then I had to get some for my kids and I. I ordered the cinnamon and sugar small bites and sadly they were not as good, they were hard as a rock! Because of timing I could not turn around. I may try them again but maybe earlier in the day, maybe day shift will care more about what they give out. They really are too good not to give another chance.
Atmosphere: 4
Food: 2
Service: 4
The donuts were so fresh. They just melted in your mouth. There were some many flavors to pick from.
Atmosphere: 4
Food: 5
Service: 5
Duck Donuts
I stopped by Duck Donuts and it was a delicious treat! The donuts were fresh, warm, and made to order—light, soft, and perfectly sweet. I loved being able to choose my own toppings and flavors; each one tasted exactly how I imagined. The staff was friendly and efficient, and the whole experience felt fun and satisfying. If you’re craving a freshly made donut with great flavor combinations, Duck Donuts is definitely worth a stop!
Atmosphere: 4
Food: 4
Service: 4
Do better. No one was personable, no one greeted us and there were at least 6 employees that I saw just standing around, it shouldn’t take 40 minutes when it is dead inside. This establishment has gone down hill.
Atmosphere: 1
Food: 3
Service: 1
Extremely overpriced and not that good. I recently relocated to Fayetteville North Carolina from california. Yes, california. The home of the overpricing. This place takes the cake as far as pricing. I've never in my life been to a place that charges $24 for a dozen donuts. 😂😂😂 I'll never be back. It's surprising that they are still in business
Atmosphere: 2
Food: 2
Service: 1
Customer service should be worked on even if it was a joke. You shouldn’t be joking about who is going to make something in front of your customers just because you don’t feel like doing it. It doesn’t feel very inviting to a costumer.
You should also wash your hands before making food, especially if you’re coming from outside.
Atmosphere: 2
Food: 4
Service: 2
Went inside for advertised cream filled donuts; dude at the counter said they don’t fill donuts here. ???
Atmosphere: 3
Food: 1
Service: 1
Picked up a dozen Duck Donuts for work. The hours state they open at 7 am and if I ordered online it would take 30-40 minutes to be ready. I ordered online and then drove to the store to pick them up. I arrived at 7:35 and they were not ready. When I walked in no employees said anything. I waited at the end of the counter for a minute then walked to the back. Still no response from the staff. After a few minutes the lady behind the counter finally said, “do you need to order something?” I said no I ordered online and I’m here to pick up a dozen. She said that’s probably what he’s working on now so wait down at the end. That was it, no check to see if they got my order, if the employee was indeed working on my order. I walked to the end and waited. While I was down there waiting I started looking around the place. It was a mess, donuts on the counter, with flour all over, didn’t look sanitary. It took almost an hour for them to complete the dozen. The employee handed me a receipt and pen and said sign this. I looked at it there was no signature line, so asked him where and he said anywhere. I signed it got my box and left. They did not say Thank you, Have a nice day, nothing. I cannot recommend Duck Donuts, this was my first and last visit. Place needs a deep cleaning, employees need basic customer service training, and they need to adjust their prep times on their webpage. It’s not 30 mins or 40 mins it’s one hour. All that for $24 and 12 over priced donuts.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Donuts were amazing BUT there is no reason why I (and another group of three) had to wait 30 minutes for a milkshake while others who were behind me ordered dozen donuts and got their orders within 5 minutes. Also, vents needs to be cleaned there was a collection of dust forming on the clothes and walls.
Atmosphere: 4
Food: 5
Service: 3
Definitely will be back when I'm in Fayetteville for doughnuts and ducks
Atmosphere: 5
Food: 5
Service: 5
These guys have awesome donuts, I love their coffee too
Atmosphere: 5
Food: 5
Service: 5
The donuts were awesome! We tried the maple bacon with salted caramel and the cookies and cream. They were out of espresso, so we couldn’t try the coffee options we wanted. I opted for the butter pecan cold brew - HORRIBLE decision! My daughter liked the cold brew pumpkin spice, so you might give that a try. Otherwise, if it’s great-tasting donuts you’re after, here’s where they’re at.
Atmosphere: 5
Food: 5
Service: 5
Great food. Best donuts around. The owner. Great guy. The two staff he has in there. The girl and got on this Sunday morning. THE WORST. I will never go back and I but 2-3 dozens every time I do They were rude. Unhelpful and uncaring.
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