Apparently the ovens were out , but not the attitude. The worst service ever. No greeting, no good bye. Do NOT recommend.
Christine Quackenbush
Took 6 minutes from the time I got my receipt to the time I actually got my bagel. I was sitting at the window the whole time That’s all I ordered. Four kid workers messing around on their phones- two workers outside taking a smoke break. This location STILL hasn’t figured out how to staff well. 👎
Maggie Pizarro
Drive thru very slow and coffees were not hot or made correctly. I was very disappointed.
Jimmy Armstrong
This place never has our order done timely, the Coffee is always Burnt, and we have never (not an exaggeration) gotten the order we asked for correctly. The supplies and the mobile App are not talking because we show up (10 mins after ordering) and our order is not done and they always ask us about a substitution.
I am not usually this critical but this is a new low for a Dunkin
Jac
Wow didnt know i ordered an attitude with my coffee. Its not my fault you got my order wrong. Literally one drink made incorrectly and you get pissy with me.. Tighten up dunkin.
Andrew Dauphinais
Just spent 30 minutes in the drive through to be handed the wrong food. Then we were given an attitude when we asked for our correct order. If you're not çcare this little just close ...
Jessica Robinson
This is the closest location to my residence so I frequent this location. It’s very hit or miss. But mainly a miss! I work in customer service and to say they are lacking is an understatement. My most recent visit was yesterday. When I arrived no customers in the drive thru nor in the store. Two female employees were sitting in the front patio area. It took about 5 minutes for anyone to greet me at the speaker, per usual. They said they couldn’t make espressos or lattes. This has happened numerous times. Very rude as if I was bothering them. I can wait up to 30 minutes in the drive thru. Usually poor attitudes. Lately, my coffee has been made too sweet where I have just thrown it away! I no longer frequent this location. Just an inconvenience for me as I now have to go out of my way daily!
Benjamin Hunter
This is by far the worst Dunkin experience I have ever had. I waited for over 20 mins in my at a drive through line. I never turned off my car in a drive through before but that's how long it took to get my food. I would strongly think about replacing staff and training new people. I won't be coming back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Jennifer
Every time we come to this location on Bragg Boulevard they seem to never have anything or they can’t cook anything because they don’t have a cook or the proper staff or thry have no espresso so They can’t make lattes or coffee then they said they’re out of donuts. It is the worst location in Fayetteville And I don’t see how they’re still in business especially with the employees who have a nasty attitudes in the morning. Just a mess they need to get this location In order and a whole new crew the district manager, or general manager needs to get this location in order because it is just horrible! I suggest the one on Raeford Road because they have so far the best service.
Atmosphere: 1
Food: 1
Service: 1
Aaron Finley
The morning crew is absolutely lazy. I don’t recommend this location in the morning.
Everytime I come here whether it be in the morning or the evening they always seem to never have donuts. At this point it’s ridiculous. When I do order I get a frozen chocolate and it is always made wrong. They always seem to say they don’t have whipped cream either. Either this establishment needs new employees or should just shut down cause obviously as of late they can’t fulfill the needs the people want
Atmosphere: 1
Food: 1
Service: 1
Annalise Battig
I have currently been in the Drive Thru for over 25 mins. I understand they are busy, but this is ridiculous. The lady taking the orders was friendly though, but that was the only plus side to this experience. Not worth it at the end of the day.
Atmosphere: 2
Food: 3
Service: 2
B
Decent people but only two people working and overworked and forgot a coffee order today.
Atmosphere: 3
Food: 3
Service: 2
Targeted Lion
Really bad worker's
15bgmelo
Worker's had horrible attitudes and disgusting spirits
Apparently the ovens were out , but not the attitude. The worst service ever. No greeting, no good bye. Do NOT recommend.
Took 6 minutes from the time I got my receipt to the time I actually got my bagel. I was sitting at the window the whole time That’s all I ordered. Four kid workers messing around on their phones- two workers outside taking a smoke break. This location STILL hasn’t figured out how to staff well. 👎
Drive thru very slow and coffees were not hot or made correctly. I was very disappointed.
This place never has our order done timely, the Coffee is always Burnt, and we have never (not an exaggeration) gotten the order we asked for correctly. The supplies and the mobile App are not talking because we show up (10 mins after ordering) and our order is not done and they always ask us about a substitution.
I am not usually this critical but this is a new low for a Dunkin
Wow didnt know i ordered an attitude with my coffee. Its not my fault you got my order wrong. Literally one drink made incorrectly and you get pissy with me.. Tighten up dunkin.
Just spent 30 minutes in the drive through to be handed the wrong food. Then we were given an attitude when we asked for our correct order. If you're not çcare this little just close ...
This is the closest location to my residence so I frequent this location. It’s very hit or miss. But mainly a miss! I work in customer service and to say they are lacking is an understatement. My most recent visit was yesterday. When I arrived no customers in the drive thru nor in the store. Two female employees were sitting in the front patio area. It took about 5 minutes for anyone to greet me at the speaker, per usual. They said they couldn’t make espressos or lattes. This has happened numerous times. Very rude as if I was bothering them. I can wait up to 30 minutes in the drive thru. Usually poor attitudes. Lately, my coffee has been made too sweet where I have just thrown it away! I no longer frequent this location. Just an inconvenience for me as I now have to go out of my way daily!
This is by far the worst Dunkin experience I have ever had. I waited for over 20 mins in my at a drive through line. I never turned off my car in a drive through before but that's how long it took to get my food. I would strongly think about replacing staff and training new people. I won't be coming back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Every time we come to this location on Bragg Boulevard they seem to never have anything or they can’t cook anything because they don’t have a cook or the proper staff or thry have no espresso so They can’t make lattes or coffee then they said they’re out of donuts. It is the worst location in Fayetteville And I don’t see how they’re still in business especially with the employees who have a nasty attitudes in the morning. Just a mess they need to get this location In order and a whole new crew the district manager, or general manager needs to get this location in order because it is just horrible! I suggest the one on Raeford Road because they have so far the best service.
Atmosphere: 1
Food: 1
Service: 1
The morning crew is absolutely lazy. I don’t recommend this location in the morning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everytime I come here whether it be in the morning or the evening they always seem to never have donuts. At this point it’s ridiculous. When I do order I get a frozen chocolate and it is always made wrong. They always seem to say they don’t have whipped cream either. Either this establishment needs new employees or should just shut down cause obviously as of late they can’t fulfill the needs the people want
Atmosphere: 1
Food: 1
Service: 1
I have currently been in the Drive Thru for over 25 mins. I understand they are busy, but this is ridiculous. The lady taking the orders was friendly though, but that was the only plus side to this experience. Not worth it at the end of the day.
Atmosphere: 2
Food: 3
Service: 2
Decent people but only two people working and overworked and forgot a coffee order today.
Atmosphere: 3
Food: 3
Service: 2
Really bad worker's
Worker's had horrible attitudes and disgusting spirits
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