I'm not really a coffee drinker but sometimes I get the taste FOR coffee.
Atmosphere: 4
Service: 4
Gloria Shah
I purchased 4 times & from 3 different staff. I only got 3 times my points. The 4 time the 3 staff had their back facing the counter. So I made a noise they did not turn around. So I said excuse me then one turn round & took my order. Did not give me my points or my receipt. I went & asked for it. Got the receipt but no points. I could not make a screen as I was on a meeting at the place.
My food was very undercooked and the wait time in the drive thru was ridiculous. Waited all that time and could not eat the food. This was the worst experience I’ve ever had with any Dunkin. Also was my first and last time coming here.
Marena Cherry
Friendly staff, quick service even on a busy day with a constant line inside and out the whole time we were there. Met with a friend for coffee, spent over an hour in the store and the staff never had down time and still greeted everyone with a smile, the manager was stepping in where needed and taking orders as well. Both bathrooms were out of service during this trip but overall had a great experience.
jane porter
Courage is a great team member. He should teach customer service to others.
Service: 4
Damian Gallegos
I had came thru and Fine shit mandy served me and she left me her number. Best dunkin donuts location. Returning customer!!!.
Atmosphere: 5
Food: 5
Service: 5
David Brossia
Everything was fine
Atmosphere: 4
Food: 5
Service: 5
Johanna Marie Sumayo
Employee forgot to put headphones in for the drive thru. Should have put a sign if they didn’t want people ordering through the drive thu. I understand if they are understaffed. I was waiting forever outside and just gave up. The 2 cars behind me tried and also just drove away. I had to go inside and ask if the drive thru wasn’t working then she told me she forgot to put headphones in. They asked my order name and didn’t have clue where my order was. Was waiting for a couple of minutes til i got my drink which was sitting near the drive thru melting.
Atmosphere: 3
Food: 2
Service: 1
Phong Le (Roy)
Updated: New workers. Coffee taste better. Less hostile .
I had a very disappointing experience at this Dunkin’. The drive-thru line was so backed up that I had to reverse out to leave. When I went inside instead, I wasn’t acknowledged at all, even though two employees walked past me several times. Unfortunately, I won’t be returning to this location, even though my kids love the donuts.
Atmosphere: 5
Service: 1
lauren Rogitz
Workers were nice, however food service not so great. I asked for the black pepper bacon sandwich and they didn’t even put the right bacon on it. Food was cold and assembled very poorly coming from a ex dunkin worker it definitely could’ve been better. Drinks were good tho!
Food: 2
Service: 3
Christine Vance
Was at the Reaford Dunkin' today. The girl that helped me was Mandy. Sweetest person ever! Made sure my drink was perfect! Thanks for the 5- star service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Shante Brady
I pulled up to the workers sitting outside. When I tried to order they were out of glazed donuts. Imagine being rude to customer when you’re not even inside doing your job. I just drove off. Just too rude and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Christela Adjo
I recommend, this place is clean and calm, good place to drink coffee and summer drinks
I'm not really a coffee drinker but sometimes I get the taste FOR coffee.
Atmosphere: 4
Service: 4
I purchased 4 times & from 3 different staff. I only got 3 times my points. The 4 time the 3 staff had their back facing the counter. So I made a noise they did not turn around. So I said excuse me then one turn round & took my order. Did not give me my points or my receipt. I went & asked for it. Got the receipt but no points. I could not make a screen as I was on a meeting at the place.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Doughnut, Donut, Croissant, Avocado Toast, Bagel
My food was very undercooked and the wait time in the drive thru was ridiculous. Waited all that time and could not eat the food. This was the worst experience I’ve ever had with any Dunkin. Also was my first and last time coming here.
Friendly staff, quick service even on a busy day with a constant line inside and out the whole time we were there. Met with a friend for coffee, spent over an hour in the store and the staff never had down time and still greeted everyone with a smile, the manager was stepping in where needed and taking orders as well. Both bathrooms were out of service during this trip but overall had a great experience.
Courage is a great team member. He should teach customer service to others.
Service: 4
I had came thru and Fine shit mandy served me and she left me her number. Best dunkin donuts location. Returning customer!!!.
Atmosphere: 5
Food: 5
Service: 5
Everything was fine
Atmosphere: 4
Food: 5
Service: 5
Employee forgot to put headphones in for the drive thru. Should have put a sign if they didn’t want people ordering through the drive thu. I understand if they are understaffed. I was waiting forever outside and just gave up. The 2 cars behind me tried and also just drove away. I had to go inside and ask if the drive thru wasn’t working then she told me she forgot to put headphones in. They asked my order name and didn’t have clue where my order was. Was waiting for a couple of minutes til i got my drink which was sitting near the drive thru melting.
Atmosphere: 3
Food: 2
Service: 1
Updated: New workers. Coffee taste better. Less hostile .
Atmosphere: 5
Food: 4
Service: 5
Probably the best dunkin in Fayetteville
Restaurantji Recommends
I had a very disappointing experience at this Dunkin’. The drive-thru line was so backed up that I had to reverse out to leave. When I went inside instead, I wasn’t acknowledged at all, even though two employees walked past me several times. Unfortunately, I won’t be returning to this location, even though my kids love the donuts.
Atmosphere: 5
Service: 1
Workers were nice, however food service not so great. I asked for the black pepper bacon sandwich and they didn’t even put the right bacon on it. Food was cold and assembled very poorly coming from a ex dunkin worker it definitely could’ve been better. Drinks were good tho!
Food: 2
Service: 3
Was at the Reaford Dunkin' today. The girl that helped me was Mandy. Sweetest person ever! Made sure my drink was perfect! Thanks for the 5- star service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
I pulled up to the workers sitting outside. When I tried to order they were out of glazed donuts. Imagine being rude to customer when you’re not even inside doing your job. I just drove off. Just too rude and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I recommend, this place is clean and calm, good place to drink coffee and summer drinks
Atmosphere: 5
Food: 5
Service: 5
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