I keep trying to give this place chances but I don’t think I will anymore. Tired of milky iced coffee…
Kaela
Trisha has the Absolute worst attitude and customer Service. Very condescending And just be lying for no reason. The restaurant smells like a toilet every time you go in, Employees just standing around talking when customers are waiting.. you can order the same drink every single day of the week and every single day of the week it’s gonna be a different drink then they’re gonna be mad when they have to remake it and give you an attitude like you did something wrong. It’s ridiculous And I’m tired of these establishments Getting away with this
Atmosphere: 1
Food: 1
Service: 1
Steven Bay
Slow, when they get busy, because they don't have enough staff working, they just don't acknowledge you on the intercom until they catch up
Atmosphere: 2
Food: 3
Service: 1
Brandy Stobb
Came in to order. Girl at front said she didn’t have a log in to the register and had to text someone for the code. After 5 mins of waiting she said we could use the kiosk but it’s card only and no gift cards. Ordered on kiosk and every staff member went to the back. Finally a young man came from the back and made or drinks. All the other staff never came from the back. Very unprofessional. We came at 1:00 in the afternoon. How have you been open all day and nobody has a log in for the register
Atmosphere: 1
Food: 1
Service: 1
Gotta Lovett
I'm done with Dunkin. I can't be the only person who can't stand sprinkles on donuts, and that seems to be all they ever have.
Food: 1
B S
I came here today and they literally told me they were out of donuts.
Trey Dees
Was ignored while waiting to order. Full staff but took 10 minutes to get donuts to 1 person in line, sad! Go here every sat for Bible study (manager is awesome), guess will have to go across to Starbucks now.
Atmosphere: 3
Food: 3
Service: 1
Jeramy l
Order a bagel, toasted with extra cream cheese. Got a not toasted bagel that looks like they dropped in in cream cheese that was on the floor.
Food: 1
Service: 1
Brittany Daniels
The older lady at the counter has just the most aweful attitude everytime I come in. If she doesn't like the general public or people I suggest you remove her from your register or she's going to run all your customers to another dunkin. No one deserves to be belittled and talked at like they're beneath someone..... do better dunkin, do better
Brittany Johnson
**Read the reviews Before you Order**
Where do I begin? This is my first and last time trying Dunkin. The iced cookie butter latte that has been on every social media post peeked my interest. I watched a video and took notes on how to order it. In the social media video the Dunkin employee taking the order seemed to not be mad at the world. I felt like my experience would be close…. Well it was the exact opposite. When I got to the speaker I asked for a cookie butter iced coffee. As soon as I said it the person said, “so original iced coffee with cookie butter cold foam?” Again I’m trying to copy someone else’s order and that’s not what was said to them so I’m a little confused. I asked for 3 brown sugar & 3 cream. My sister loves Dunkin and for years had been telling me to try the avocado toast. Well that seemed easy to order. When I go to bite the toast it’s so hard my teeth can’t get through the bread. Instantly I messaged my sister and asked if it was supposed to be that way? She said no, it should be soft, warm, and delicious. That was not the case for mine. What prompted me to give one star was the cookie butter donut. It was the best of the 3 items ordered. Just never again. I poured the Coffee out and threw out the toast. I don’t go to work to throw my money away. I should have read this location reviews before ordering.
I went to get some maple frosted donuts ?. They were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Turkey Sausage and Cheese Egg White English Muffin, Sandwich, Croissant, Donut, Loaded Hash Browns, Muffin, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
Brenadette Sudduth
My husband came to this location on 11/7 the manager said he had no sausage or bacon had ran out was waiting on his truck which was running late. Then he goes back on 11/9 was in the D-thru placed his order came to 20 something. Get to the window for the cashier to tell him that she can't take any 50s or 100 bills. What is going on at this location. Heard that the breakfast was good wanted to try it but I guess not. He shouldn't have had to sit in lane to be told that about the money. Should be posted somewhere. This is bad business we want return here Never. Sign a unhappy customer.
Service: 1
Corbin Peterson
What you expect. If it was less busy the quality would probably be better, but still not bad.
So this location is good when it’s functioning properly, I’ve come here in the morning multiple times, places an online order to walk in and pickup from the counter and the front door is locked and only drive thru is open. From what I’m told it’s due to short staff and they can’t operate inside and drive thru at the same time. If this is true shut down the mobile app when this happens so you don’t have a line of angry people outside trying to pickup their orders and no one communicating to them why they can’t. Also put a sign on your door don’t just ignore customers outside that paid and can’t get their items. Until all the chaos and staffing is under control I’ll be going elsewhere for my morning coffee.
I keep trying to give this place chances but I don’t think I will anymore. Tired of milky iced coffee…
Trisha has the Absolute worst attitude and customer Service. Very condescending And just be lying for no reason. The restaurant smells like a toilet every time you go in, Employees just standing around talking when customers are waiting.. you can order the same drink every single day of the week and every single day of the week it’s gonna be a different drink then they’re gonna be mad when they have to remake it and give you an attitude like you did something wrong. It’s ridiculous And I’m tired of these establishments Getting away with this
Atmosphere: 1
Food: 1
Service: 1
Slow, when they get busy, because they don't have enough staff working, they just don't acknowledge you on the intercom until they catch up
Atmosphere: 2
Food: 3
Service: 1
Came in to order. Girl at front said she didn’t have a log in to the register and had to text someone for the code. After 5 mins of waiting she said we could use the kiosk but it’s card only and no gift cards. Ordered on kiosk and every staff member went to the back. Finally a young man came from the back and made or drinks. All the other staff never came from the back. Very unprofessional. We came at 1:00 in the afternoon. How have you been open all day and nobody has a log in for the register
Atmosphere: 1
Food: 1
Service: 1
I'm done with Dunkin. I can't be the only person who can't stand sprinkles on donuts, and that seems to be all they ever have.
Food: 1
I came here today and they literally told me they were out of donuts.
Was ignored while waiting to order. Full staff but took 10 minutes to get donuts to 1 person in line, sad! Go here every sat for Bible study (manager is awesome), guess will have to go across to Starbucks now.
Atmosphere: 3
Food: 3
Service: 1
Order a bagel, toasted with extra cream cheese. Got a not toasted bagel that looks like they dropped in in cream cheese that was on the floor.
Food: 1
Service: 1
The older lady at the counter has just the most aweful attitude everytime I come in. If she doesn't like the general public or people I suggest you remove her from your register or she's going to run all your customers to another dunkin. No one deserves to be belittled and talked at like they're beneath someone..... do better dunkin, do better
**Read the reviews Before you Order**
Where do I begin? This is my first and last time trying Dunkin. The iced cookie butter latte that has been on every social media post peeked my interest. I watched a video and took notes on how to order it. In the social media video the Dunkin employee taking the order seemed to not be mad at the world. I felt like my experience would be close…. Well it was the exact opposite. When I got to the speaker I asked for a cookie butter iced coffee. As soon as I said it the person said, “so original iced coffee with cookie butter cold foam?” Again I’m trying to copy someone else’s order and that’s not what was said to them so I’m a little confused. I asked for 3 brown sugar & 3 cream. My sister loves Dunkin and for years had been telling me to try the avocado toast. Well that seemed easy to order. When I go to bite the toast it’s so hard my teeth can’t get through the bread. Instantly I messaged my sister and asked if it was supposed to be that way? She said no, it should be soft, warm, and delicious. That was not the case for mine. What prompted me to give one star was the cookie butter donut. It was the best of the 3 items ordered. Just never again. I poured the Coffee out and threw out the toast. I don’t go to work to throw my money away. I should have read this location reviews before ordering.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tim, the manager was awesome, working on the Lord's day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Hash Browns, Sandwich, Sausage, Coolatta, Croissant, Donut
I went to get some maple frosted donuts ?. They were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Turkey Sausage and Cheese Egg White English Muffin, Sandwich, Croissant, Donut, Loaded Hash Browns, Muffin, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
My husband came to this location on 11/7 the manager said he had no sausage or bacon had ran out was waiting on his truck which was running late. Then he goes back on 11/9 was in the D-thru placed his order came to 20 something. Get to the window for the cashier to tell him that she can't take any 50s or 100 bills. What is going on at this location. Heard that the breakfast was good wanted to try it but I guess not. He shouldn't have had to sit in lane to be told that about the money. Should be posted somewhere. This is bad business we want return here Never. Sign a unhappy customer.
Service: 1
What you expect. If it was less busy the quality would probably be better, but still not bad.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hash Browns, Sandwich, Croissant
So this location is good when it’s functioning properly, I’ve come here in the morning multiple times, places an online order to walk in and pickup from the counter and the front door is locked and only drive thru is open. From what I’m told it’s due to short staff and they can’t operate inside and drive thru at the same time. If this is true shut down the mobile app when this happens so you don’t have a line of angry people outside trying to pickup their orders and no one communicating to them why they can’t. Also put a sign on your door don’t just ignore customers outside that paid and can’t get their items. Until all the chaos and staffing is under control I’ll be going elsewhere for my morning coffee.
Atmosphere: 1
Food: 3
Service: 1
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