Freddy's Frozen Custard & Steakburgers

The general manager Tabitha was so rude and nasty her attitude was just through the roof, she didn’t want to give me my refund for my food and she talks to the employees like dogs

The General Manager, Tabitha, is very rude and insensitive. She never makes my Key Lime Pie Concrete right every time I come there because it always tastes like vanilla. Which upsets me very much. But on the other hand, when Kyra, which is very nice and understanding, makes my Key Lime Pie Concrete it tastes just right, even on the very first bite 🫦 😋 SO, because of that I will continue to purchase and eat my favorite dessert there. It's only there for summertime and that's it. 90 days a year. I wish it was all year around 😪 😕 😔 because it is so good to have along with Freddy's yummy 😋 burgers 🍔 and fries 🍟

I had someone to pick up a few hot dogs, well needless to say I ended up trashing them, the dogs were old and nasty, I really wanted those hot dogs, next time I’ll make my own, I can’t believe I paid 23 bucks for something I had to trash. This has been my first complaint with this location but for 23 bucks it will be my last visit.

Good food, quick and kind service. I love the fries! I'm not sure I've had them in a while, but they are thin and super crunchy, which is perfect for me! I don't like soft or soggy fries.

My 9 yo annihilated his face sized double cheese burger. They were thoughtful enough to ask him if he wanted onion, mustard, pickles, etc... the pickles looked really good to me! Not the typical hamburger pickle, a bit bigger and they looked fresh.

They explained, politely, about the upcharge to change my son's drink to a concrete and were patient with his 9 year old self as he made his own selections. I appreciated that so much!

I had the chicken tenders and fries with a drink. It was everything you'd expect chicken tenders to be.

Quick to grab me a to go box when I couldn't finish my food.

I took one star for atmosphere because there was no soap in the bathroom.

The food is fast and delicious. I had the California burger, cheese fries, and some chocolate frozen custard. Everything is wonderful. We also went there on a Tuesday night where they were playing bingo. That was an unexpected surprise and a lot of fun although they did call out the numbers a little too fast. The kids had a great time as well as the adults. This is one of my favorite places to go for a really affordable and delicious meal.

Fast service and always good.

Ordered through mobile app and received frozen fries, melted milkshake and sloppy sandwich. No condiments were included per request and was then chastised for requesting refund. I had to get DoorDash to inform the store that they were responsible and I was then informed that I would have to wait 3-5days. When I suggested sending a new order out and picking up the tragedy that was sent to me, the store manager told me it was too late and laughed at the fact that I was still hungry. $27.69 for a $12.00 combo that I couldn’t eat.

Food: 1

Service: 1

I frequent this location pretty often with my wife and daughter and the food and custard are good for the majority of our visits. Unfortunately here of late we've been having more than a few issues with our custard orders. On several occasions we've paid extra for additional add ins and have found that these add ins are, in fact, not added to the order as requested. This seems odd to me as I use the app to place my custard order every time and our requests are very clearly visible on the receipt. Most recently I received my order without requested butterfinger added in and no mention was made that they were "out" until we confronted them about it at the front counter. Really seems dishonest not to give people what they're paying for and not offering any reasoning or solutions unless they happen to notice.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Burger, Fries

Food was hot and fresh. The service was great and the place was super clean.

Atmosphere: 5

Food: 5

Service: 5

They always make my order right and the food always nice and hot!😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Great steakburgers! And love those skinny fries 🍟

Atmosphere: 5

Food: 5

Service: 5

Drive-thru employee and manager on duty were not accommodating to what I feel was a simple and justifiable request and got to the point they were extremely rude and even closed the drive-thru window. "Customer is always right"... not at this location.

Atmosphere: 1

Service: 1

I love this place, food always great, service pleasant.
It can become addictive because the food is so good. I refer anyone that ask me to try them, you won't be disappointed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

Little pricey food okay

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwich

Been there a few times for hamburgers and fries. Love the hamburgers, the fries are okay. Service is always fast and the order is always correct.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burger