It was amazing. Felt like I was back home! ?? Everything was great! The employees were amazing! The music top ?? ?.
Question A.
HORRIBLE! We were told a 30-40 min wait, I provided my name and phone number ad then a larger party came in right after me and also provided the same. I waited in my car for exactly the 40 minutes when noticing the larger party that came in after me, were no longer waiting outside. When I went inside they had already been seated before us. I quickly asked the server why didnt she called and then she answered with "I did once but it rang like two times" I showed her my call history showing that nobody had called she went to show me on the phone that she had called and then quickly mived away the phone realizing that she had marked the number wrong or something of that sort. I quickly asked how long was the wait then and she said she had somebody that had already paid and was about to leave. We then waited 20 more minutes for then to the lady to tell my sister that she didnt know anymore because she was too busy to worry about us.
RDN21
I have ordered food from Desde Mi Balcon Several times and I am never disappointed. The food is always fresh, flavor packed, and good portions. I ordered 42 meals for my team and each meal was equally delicious, same portions, and fresh. The staff where very kind and I will continue to order meals for my team from them. Overall great experience every time and very happy to have found this place! I would recommend it to anyone.
Nilda P
It was our first time there. We got in and took a table! They knew we were seating there! And no one came to us!! After 18 minutes of seeing every employee pass by us, my husband ask a lady “What do we have to do to get service here?” She told us to go to the cashier and order!! I ask for the menu and the cashier came to us to TELL us what they have!!!!!! To the owner, you need to GET MENUS!!! So people can look and look and then decide what they one!!!!! THATS THE NORMAL THING TO DO!!! They were more than 4 employees there!! One or 2 should be waiters!!!! And then you pay when you finished!!!! And by the way. I ask for mofongo y me dieron guineo verde majado!!!! I’m from PR and I know my food!!!
jimmyrQ7028IT
This review is for many visits. The service is on point. The menu is authentic Puertorrican and some latin dishes. I personally like the “tostones Rellenos” however the steak with rice and beans is marvelous they always care to add salad and cook with sofrito and PR flavor. They also súper and support the local artist and once in a while you can have great food with live music for an epic night .. if you like to try some great food I invite you to visit Desde Mi Balcon
Nelson R.
Food and Service was Great! We only had a 20 minute wait for a table and were kept abreast of the wait status. COVID measures were in place. We came by for the Food and we weren't disappointed. Since we aren't Fayetteville residents we will definitely be back by when we're in the area again.
Destination717068
The restaurant is really small, there were too many people in there, no social distancing and too crowded. The employees also did not wear their mask properly.
Tony M.
Order a Shrimp mofongo with red sauce. We waited for 10 minutes and the lady brings a shrimp mofongo on garlic sauce, similar but not quite to the criolla or red sauce. She stated that they didn't have red sauce, why didn't she ask before bringing the dish I didn't order so she instead brings me some mayo ketchup and more garlic sauce...really...The shrimps were little salty reason why I always order red sauce, so I dont feel the saltiness and the geese taste plus the green and red pepper on the criolla sauce gives a totally taste to the shrimps....things like this makes you wonder why we don't eat out that much and prefer the homecoking which by the way is puertorrican.
Juan V.
Overall the service was great and the food was okay. De piña colada was the best thing and the mofongo. The carne frita was dry and the churrasco was not the best. The staff was very attentive, cordial and pleasant.
Angelica L.
So, on the outside it doesn't look like much but on the inside. The artwork is BEAUTIFUL, the food is immaculate, and true to the culture. My husband and I are both Puerto Rican and we JUST got back from there like 3 days ago. Desde Mi Balcón hits the nail on the head with home flavors and cooking styles. The fact that they had a tripleta shook me to the core and it was SOOO GOOOD the only thing I wish they had was chimichuri sauce for my plate, but her mayoketchup was on point. I can't want to go back. If you're looking for good Puerto Rican food try them out, you won't be disappointed!
If I could give a "no star" review I would. Our experience was beyond disappointing and an entire fail from beginning to end. To begin with we were told there was a 45 minute wait, which is acceptable, especially on a Saturday night. While the place is small (it was not full) and we had a party of 12. After our order was placed the it took 15 minutes to just have our beverages served. Then after 45 minutes we asked what the status of the order was....at this point the waitress said it would be another 30 minutes...."maybe." There was no apology from management, no explanation for our order not being updated or timely and to add to the frustration even the "appetizers" came out 30 minutes after the order was placed. I wasn't aware a palm size ceviche took 25 minutes to serve. The food may be great....we will never know....because we walked out at the one hour mark. We will also never try the place again nor recommend this eatery. As a Puerto Rican we brought people to have a wonderful experience with recommended food. Sadly, we did not represent well.....we can do better and please take this as constructive feedback. We can do better PR!
JOSERAMOS292
This restaurant features authentic Puertorican food with the real “Puertorican Restaurant” atmosphere. You will get more than delicious plates you will feel the warm of a rich culture. This small and cozy place will make you come back for more. The attention is fenomenal, really good prices, super clean and the portions let you know that they are in the business of making people comfortable and happy.
It was amazing. Felt like I was back home! ?? Everything was great! The employees were amazing! The music top ?? ?.
HORRIBLE! We were told a 30-40 min wait, I provided my name and phone number ad then a larger party came in right after me and also provided the same. I waited in my car for exactly the 40 minutes when noticing the larger party that came in after me, were no longer waiting outside. When I went inside they had already been seated before us. I quickly asked the server why didnt she called and then she answered with "I did once but it rang like two times" I showed her my call history showing that nobody had called she went to show me on the phone that she had called and then quickly mived away the phone realizing that she had marked the number wrong or something of that sort. I quickly asked how long was the wait then and she said she had somebody that had already paid and was about to leave. We then waited 20 more minutes for then to the lady to tell my sister that she didnt know anymore because she was too busy to worry about us.
I have ordered food from Desde Mi Balcon Several times and I am never disappointed. The food is always fresh, flavor packed, and good portions. I ordered 42 meals for my team and each meal was equally delicious, same portions, and fresh. The staff where very kind and I will continue to order meals for my team from them. Overall great experience every time and very happy to have found this place! I would recommend it to anyone.
It was our first time there. We got in and took a table! They knew we were seating there! And no one came to us!! After 18 minutes of seeing every employee pass by us, my husband ask a lady “What do we have to do to get service here?” She told us to go to the cashier and order!! I ask for the menu and the cashier came to us to TELL us what they have!!!!!! To the owner, you need to GET MENUS!!! So people can look and look and then decide what they one!!!!! THATS THE NORMAL THING TO DO!!! They were more than 4 employees there!! One or 2 should be waiters!!!! And then you pay when you finished!!!! And by the way. I ask for mofongo y me dieron guineo verde majado!!!! I’m from PR and I know my food!!!
This review is for many visits. The service is on point. The menu is authentic Puertorrican and some latin dishes. I personally like the “tostones Rellenos” however the steak with rice and beans is marvelous they always care to add salad and cook with sofrito and PR flavor. They also súper and support the local artist and once in a while you can have great food with live music for an epic night .. if you like to try some great food I invite you to visit Desde Mi Balcon
Food and Service was Great! We only had a 20 minute wait for a table and were kept abreast of the wait status. COVID measures were in place. We came by for the Food and we weren't disappointed. Since we aren't Fayetteville residents we will definitely be back by when we're in the area again.
The restaurant is really small, there were too many people in there, no social distancing and too crowded. The employees also did not wear their mask properly.
Order a Shrimp mofongo with red sauce. We waited for 10 minutes and the lady brings a shrimp mofongo on garlic sauce, similar but not quite to the criolla or red sauce. She stated that they didn't have red sauce, why didn't she ask before bringing the dish I didn't order so she instead brings me some mayo ketchup and more garlic sauce...really...The shrimps were little salty reason why I always order red sauce, so I dont feel the saltiness and the geese taste plus the green and red pepper on the criolla sauce gives a totally taste to the shrimps....things like this makes you wonder why we don't eat out that much and prefer the homecoking which by the way is puertorrican.
Overall the service was great and the food was okay. De piña colada was the best thing and the mofongo. The carne frita was dry and the churrasco was not the best. The staff was very attentive, cordial and pleasant.
So, on the outside it doesn't look like much but on the inside. The artwork is BEAUTIFUL, the food is immaculate, and true to the culture. My husband and I are both Puerto Rican and we JUST got back from there like 3 days ago. Desde Mi Balcón hits the nail on the head with home flavors and cooking styles. The fact that they had a tripleta shook me to the core and it was SOOO GOOOD the only thing I wish they had was chimichuri sauce for my plate, but her mayoketchup was on point. I can't want to go back. If you're looking for good Puerto Rican food try them out, you won't be disappointed!
Restaurantji Recommends
If I could give a "no star" review I would. Our experience was beyond disappointing and an entire fail from beginning to end. To begin with we were told there was a 45 minute wait, which is acceptable, especially on a Saturday night. While the place is small (it was not full) and we had a party of 12. After our order was placed the it took 15 minutes to just have our beverages served. Then after 45 minutes we asked what the status of the order was....at this point the waitress said it would be another 30 minutes...."maybe." There was no apology from management, no explanation for our order not being updated or timely and to add to the frustration even the "appetizers" came out 30 minutes after the order was placed. I wasn't aware a palm size ceviche took 25 minutes to serve. The food may be great....we will never know....because we walked out at the one hour mark. We will also never try the place again nor recommend this eatery. As a Puerto Rican we brought people to have a wonderful experience with recommended food. Sadly, we did not represent well.....we can do better and please take this as constructive feedback. We can do better PR!
This restaurant features authentic Puertorican food with the real “Puertorican Restaurant” atmosphere. You will get more than delicious plates you will feel the warm of a rich culture. This small and cozy place will make you come back for more. The attention is fenomenal, really good prices, super clean and the portions let you know that they are in the business of making people comfortable and happy.