I recently went into the store and placed and purchased a catering order two days in advance for pickup on Wed 21 May at 6:00 pm at Store #3148 8018 Raeford Road, Fayetteville, NC. The catering order was for a meeting that I had and I promised dinner to all who participated. When I arrived to pick up my meal, no manager was onsite, and neither was my order. The supposed Team Lead, gave me a very nonchalant response as to why my order that I ordered two days prior and paid for was not ready. His response was we were busy, and that was it. I had to proceed to my meeting, empty handed with no food and now no credibility with my clients. This is piss poor to say the least and then I take off my job to go to speak with the Manager on Friday and I was told that the Manager won't be back to Monday. I have a choice to where I spend my hard earned dollars, and I will never spend another dime at Jersey Mike's. Yes you can keep all the reward points, because of all the money we've previously spent at this establishment. Disappointed is an understatement.
Courteney Loubser
Should probably teach your employees how to talk to customers nicely.
Marilyn Garay
My first time going here and my order goot messed up I was scared at first to say anything but even with a half eaten sandwich cause I was starving the shift leader and her cook made me a new sandwich and it was amazing. You are all so awesome!!!!
Kristina Marthers
Always fresh n friendly
craig rekowski
Great sub shop
Neicy Morrison
Awesome
Cheryl Roberts
I ordered a philly cheese steak online. When i got home & opened it. It look like it came from out the garbage. The most nasty sub i ever seen. I wouldnt even feed it to my dog. I definitely will not be going back to that location.🤨
Marie S
This location is my favorite. They always make my food how I want it. The service is fast and food comes out hot if I get a hot sub or bowl. The staff here greets you as soon as you come in. I will not go to any other location besides this one they never disappoint me. ☺️
Shawn “Skull Jr.” Davis
Never had a problem with this location and they are always on point
Waited in line for 30 minutes for them not to even prep my food and help people that where behind me.
Willie James
It was so nice! We ordered 2 Club Subs,and it was so delicious! Bacon was so crunchy, Subs were freshly made, and the juice topped it all off! Would recommend!
troy freeman
Staff are literally the worse. Usually it's just attitudes which I can handle but today my wife ordered a sub with no tomatoes, as thier making the sub we catch the employee throwing tomatoes off the sub and then lied about it when we confronted her. They remade the sub only to open it at home and it's soggy. Waste of money.
Atmosphere: 1
Food: 3
Service: 1
Alisha Solis
The food was fantastic and it was my first time coming. Judy gave great customer service and was patient with me while I figured what I wanted. The sandwich was great and she made it to perfection
MARK BALL
My wife loves the cheese steak sub while the parmesan turkey sub with extra cheese on the parmesan bread is killer for me. Their veggies toppings are always fresh. It's a little slow, but well worth the wait.
❤️
I recently went into the store and placed and purchased a catering order two days in advance for pickup on Wed 21 May at 6:00 pm at Store #3148 8018 Raeford Road, Fayetteville, NC. The catering order was for a meeting that I had and I promised dinner to all who participated. When I arrived to pick up my meal, no manager was onsite, and neither was my order. The supposed Team Lead, gave me a very nonchalant response as to why my order that I ordered two days prior and paid for was not ready. His response was we were busy, and that was it. I had to proceed to my meeting, empty handed with no food and now no credibility with my clients. This is piss poor to say the least and then I take off my job to go to speak with the Manager on Friday and I was told that the Manager won't be back to Monday. I have a choice to where I spend my hard earned dollars, and I will never spend another dime at Jersey Mike's. Yes you can keep all the reward points, because of all the money we've previously spent at this establishment. Disappointed is an understatement.
Should probably teach your employees how to talk to customers nicely.
My first time going here and my order goot messed up I was scared at first to say anything but even with a half eaten sandwich cause I was starving the shift leader and her cook made me a new sandwich and it was amazing. You are all so awesome!!!!
Always fresh n friendly
Great sub shop
Awesome
I ordered a philly cheese steak online. When i got home & opened it. It look like it came from out the garbage. The most nasty sub i ever seen. I wouldnt even feed it to my dog. I definitely will not be going back to that location.🤨
This location is my favorite. They always make my food how I want it. The service is fast and food comes out hot if I get a hot sub or bowl.
The staff here greets you as soon as you come in. I will not go to any other location besides this one they never disappoint me. ☺️
Never had a problem with this location and they are always on point
Restaurantji Recommends
Waited in line for 30 minutes for them not to even prep my food and help people that where behind me.
It was so nice! We ordered 2 Club Subs,and it was so delicious! Bacon was so crunchy, Subs were freshly made, and the juice topped it all off! Would recommend!
Staff are literally the worse. Usually it's just attitudes which I can handle but today my wife ordered a sub with no tomatoes, as thier making the sub we catch the employee throwing tomatoes off the sub and then lied about it when we confronted her. They remade the sub only to open it at home and it's soggy. Waste of money.
Atmosphere: 1
Food: 3
Service: 1
The food was fantastic and it was my first time coming. Judy gave great customer service and was patient with me while I figured what I wanted. The sandwich was great and she made it to perfection
My wife loves the cheese steak sub while the parmesan turkey sub with extra cheese on the parmesan bread is killer for me. Their veggies toppings are always fresh. It's a little slow, but well worth the wait.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sub
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