Jimmy John's
1391 Walter Reed Rd #103, Fayetteville
(910) 223-7592
Recent Reviews
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Good subs
Atmosphere: 4
Food: 4
Service: 4
Did not enjoy the sly mouth and comment the older woman working there said.
Atmosphere: 1
Food: 4
Service: 1
Handled my cash and then immediately started making my sandwich without changing gloves. When I said something he said it was protocol
Service: 1
This location always has quick, friendly and efficient service. The sandwiches are always made to order correctly and fresh.
Atmosphere: 5
Food: 5
Service: 5
Fresh and satisfying 😌
Ordered a #1 combo with chips. Waited 15minutes and saw an employee hand another customer my Order, though I didn't know it at the time.
The customer that got my order opened it up, flipped though the sandwich like a deck of cards and returned ot to the counter and told the employee that this was not his order.
The employee then rewrapped the sandwich and just set it aside. I stepped to the front and had to wait another 5 minutes in line to get a refund.
Employee tried to hand me that same sandwich that a random customer just handled bare handed 5 minutes earlier.
Got a refund and was told it would be next Tuesday before I would get a refund.
Staff working right now is not up to par, disappointed, I used to love jimmy johns but this left a bad taste in my mouth.
Atmosphere: 3
Food: 1
Service: 1
Love my food & the customer service is wonderful. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Very clean restaurant. The workers had awesome customer service. The subs were fresh and yummy!
Atmosphere: 5
Food: 5
Service: 5
Had late lunch and love, love, love this location! So freaky fast and our yummy Italian Night Club and clean so it’s a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Big fan. The service is quick and friendly. The subs are delicious and reasonably priced.
Dietary restrictions: Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I purchased three subs in June 2024 and one came without any meat. I contacted the store and they offered to deliver a replacement or a credit. Due to our schedule that day, we had a limited amount of time to eat so a replacement wasn't pragmatic. I chose a credit. When I called back three weeks later to inquire as to why I hadn't seen a credit on my credit card, I was told I received store credit on my account. ???? Who knew there were accounts at Jimmy John's? It's evidently tied to your phone number. Well, I live out of town and am in Fayetteville every 1.5 months or so on business. A store credit for a mistake on their part isn't acceptable. This is sketchy behaviour at best. I was told it's their policy to handle errors in this manner. Well, my policy is to not patronize establishments with unethical business practices, regardless of how solid the food is. Oh well, lesson learned.
Atmosphere: 3
Food: 5
Service: 2
I just went and yes, I love Jimmy John's, customer service was great and kind but I'm only giving four stars because both times I went now, I asked to not gut the bread. The 13 gets gutted and I like the extra bread and they still gutted it.
It's okay but I like the extra bread lol, good food either way and just a little bit on the expensive side. $20.00 plus dollars for not even a full combo LOL but thank you for the food. ?
Atmosphere: 5
Food: 5
Service: 5
I ordered a sub today, I asked for extra mayo and a sweet tea. I received hardly any mayo and unsweet tea. We are paying a lot of money for these subs....
Atmosphere: 2
Food: 2
Service: 3
I ordered a sub today, I asked for extra mayo and a sweet tea. I received hardly any mayo and unsweet tea. We are paying a lot of money for these subs....
Atmosphere: 2
Food: 2
Service: 3
Subs are awesome, professional sandwiches with spectacular flavor. Bread was fresh. I placed my oder online and it's always prepared right.
Parking: Easy and plenty room to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Chip Cookie
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