Kickback Jack's Fayetteville

This was our first and our last time here. While we don’t live in the area, we have a family member that is stationed at Fort Bragg, so we do come for a visit often. There was a wait (it’s Saturday night), but the wait wasn’t long. When we were taken to our table it was obvious that something had been spilled, the floor was slippery around the area, and the chair was wet. Hostess took off, finally got someone’s attention to get the liquid cleaned up. I have a gluten allergy, we chose your restaurant because your website stated that you have a gluten free menu. We asked 2 different hostesses for a gluten free menu and they had no idea what we were talking about. Fortunately, our server went and had one printed out for me. (thank you Kiera) We’re a party of 8, so we understand that sometimes it might take a little longer for our food, but what we experienced last night should not have happened. Food came out a couple of orders at a time and there were long waits in between meals coming out. I ordered a grilled chicken salad without croutons. After cutting up my salad and adding dressing, I noticed something that looked like a croutons…. I found two more. Salad was sent back and asked for another. By the time my second salad arrived everyone else at the table, except my husband, had finished their meal. My husband still didn’t have his meal, which at this time, he cancelled his order. The manager did come over and spoke with him, and unfortunately had a bit of an attitude, told him they were making his food and he could have it here or take it to go. My second salad came and as I was cutting up my chicken guess what I found?!?! Yep, croutons!!! SMH!!! I then asked for the manager, I tried to tell her how disappointing this was and tell her the importance of getting this done correctly for someone with a gluten allergy….she made me feel like my concerns were not important and she didn’t care/have the time to talk to me. She did take my husband’s and my meals off our check, but the attitude and kitchen wait time were what turned us completely off. This is a large establishment and they should be able to handle a table of 8, even on a busy Saturday night. Beyond disappointed!!

Food: 1

Great food, fun and atmosphere. Wait staff is excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thai and Barbecue Wings, Firecracker Shrimp, BBQ Baby Back Ribs, Shroom \u0026 Swiss Burger, Philly Cheesesteak Egg Rolls

Bartender Renne I believe, was excellent. The service was great. The food, the wings were super burned and chewy. Great chixken berry salad. The nuts overpowered a lot of it though. Dont get the mango margarita.

Atmosphere: 4

Food: 4

Service: 5

Funday Sunday! Had a great time watching the football games with family and friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sirloin \u0026 Fried Shrimp

Our group had drinks and appetizers here recently. Though I'm generally not a fan of boneless wings, these were moist chunks of chicken, not overly breaded, and the sauces were great. They are bogo on Thursdays. The shrimp skewers were phenomenal. Perfectly cooked and beautify seasoned. The service was attentive and friendly. It became a little noisy as people watched sports, but that's to be expected.

Atmosphere: 4

Food: 5

Service: 5

Renee is an amazing bartender/waitress. She was very sweet. She assured that everything would be brought out in a timely manner. Thanks Renee!

Atmosphere: 5

Food: 5

Service: 5

Cook is excellent there,the food tastes delicious since he started.its a guy I think his name is Jaleil or Jay I asked lol idk what he does or what's the secret but I'm going every week now lol

Atmosphere: 5

Food: 5

Service: 5

Quality food and reasonable prices

Atmosphere: 4

Food: 5

Service: 5

Order pick. Quick and great food.

Atmosphere: 5

Food: 5

Service: 5

Great place to dine in! The food was excellent and comfortable atmosphere. Our waitress was nice and food arrived rather fast.

Atmosphere: 5

Food: 5

Service: 5

Love it !

Atmosphere: 5

Food: 5

Service: 5

So we went there party of 7 for the ribs they had no ribs. That was disappointing. Since we was there we ate the food was good one person had dessert that looked delicious and a lot, so 2 others ordered to go and was disappointed it was not the look as the one was there.
Overall its a nice place I will go back

Atmosphere: 5

Food: 5

Service: 5

I ordered delivery. It arrived on time, fresh and hot. Wings were crispy and delicious.

Food: 5

Service: 5

Great atmosphere and good food.

Atmosphere: 5

Food: 5

Service: 5

Went to a rib joint that did have any ribs.

Atmosphere: 5

Food: 3

Service: 5