Marco's Pizza

Worst place ever- my pizza was nasty and delivered late and cold. I will be requesting a refund

Food: 1

Service: 1

Called in put me in hold for less than 1 minute. They were busy due to the snow last night but she came back on phone and asked what I wanted to order. She then told me she would save me a few dollars because that was one of the specials. Told me about 30 minutes. Got there paid and my order was in the oven. Nice and hot and very tasty. Good job Mcpherson location. Like I said they were busy but they were putting those orders out.

Atmosphere: 5

Food: 5

Service: 5

I order a pizza it was messed up when I got it so I called and they sent another one both are messed up

Atmosphere: 1

Food: 1

Service: 1

This store uses DoorDash for deliveries which isn’t an issue but my order arrived an hour late. The driver left my food on the ground, there were no food tamper seals or labels on the items and he/she never knocked. There were clear instructions to hand directly to me. Had I not noticed the notification on my phone the order was delivered, it would’ve been sitting there all night. That was very unsanitary to do on behalf of the store for not ensuring the items were sealed for safety and on part of the driver by placing it in the ground with no bag and knowing there were no safety seals on it leaving access for bugs or whatever to get inside. The driver also should’ve followed directions or at least knocked. The food was also super cold and in poor condition. Extremely dissatisfied.

Food: 1

Service: 1

This is one of my favorite places to visit because the food is excellent and the people are so nice and friendly and overall this is a great place to order from.

Atmosphere: 5

Food: 5

Service: 5

I had order 207561862 and I order from them once a week for the kids but lately, the past 3 times, my order hasn't been correct. They don't read the order instructions and haven't seasoned the crust and today I didn't have any toppings on the pizza. I'm not sure what is going on because Marcos used to be the best but it's life there is new management or something. I'm afraid I'm going to have to start ordering from somewhere else. I can't trust them to get the orders correct at this point.

The corporate office sent me 2 free coupons for pizza. I tried to renew one on Monday and they cashier was so rude. She tested me like I made the coupon myself. Like I was lying. They are awful at that store on McPherson. They were NEVER EVER like this before. They don't say hello, they don't smile, they act like they are doing me a favor. It's terrible.

Food: 1

Service: 1

Great pizza!! Service was good. But parking lot was extremely too small.

Atmosphere: 4

Food: 5

Service: 4

Good service and the employee was very honest, I congratulate you.

Atmosphere: 5

Food: 5

Service: 5

Order was wrong, called spoke with the manager , tried to explain what we ordered and he tells us that's what we ordered, because that's what his screen showed, he was very very rude hung the phone up on us and didn't even try to fix the problem this happen on 9-16- 2025 no.sure who he was but he needs to be fired... you don't tell a customer what they ordered., we Order the same pizza every time...

Food: 1

Service: 1

I ordered large deluxe and cheese pizza’s , the deluxe pizza had a good amount of protein and veggies for my taste I would like a little more veggies but the pizza was great and the cheese was not greasy good taste I would order again if you have any requests they are happy to accommodate you

Atmosphere: 3

Food: 4

Service: 4

The food itself is okay for pizza in the area. However we have ordered from this specific location at least 5 times in the past year. Every. Single. Time. We have had an issue and it stems back to service.
1. Received the wrong order.
2. Missing items
3. Waited over an hour for a scheduled pick up time past the time it was supposed to be ready.
4. Decided to get take out the next time- food was late, items were cold, items were missing. And items were opened (sauce packages)
5. They charged us for items we had already included in the order. All they had to do was actually read the order. We went in to get our double paid items refunded. Receipt shows they only refunded one of the multiple items. We will wait until the credit hits to see if they did it correctly.

We have given them multiple chances. Will be taking our business elsewhere.

Also- lady. The sauces are included within the order. You dont charge extra UNLESS they order extra. (Which we did not).

Atmosphere: 3

Food: 4

Service: 2

DELICIOUUUUSSSSS

Atmosphere: 5

Food: 5

Service: 5

The service was great, the food good. Enjoyed it all. They made sure everything was correct and enjoyable. They corrected my sandwich quickly as well.

Pizza was honestly some of the best I had in Fayetteville. Pizza was hot and the wings were actually the proper size and not small like others.

Food: 5

Service: 5

Marcos hands down has the best wings. I have never had bad wings from them. Always fresh and meaty! Never on the small side! Saucy and delicious . Their pizza is amazing also. We prefer the white cheesy pizza!

Atmosphere: 5

Food: 5

Service: 5