I've been there twice and both times the food and the service and atmosphere was great š I love the taste of the pizza and I will be going back šš¾
Fredrick Click II
Excellent food and customer service always above and beyond. Great place to go for pizza, salad, and meat bowl meals.
JeanNicole Davis
The pepperoni magnifico is the best
Lisa Adkins
Order a Philly steak pizza was delivered half baked the pizza dough was raw. Salad was small and full of croutons. What is going on with your pizza place. Have order from Marco's for years. I'm so disappointed in this pizza and salad I have purchased today
MzParker
awesome place fast and everyone helpful
Gloria Stancil
Best pizza in town! Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
D Francis
Came to pick up an order and left after seeing what I saw I customer got the wrong Order and took it outside came back in and the pizza what return to be served by the other I walk out
Atmosphere: 1
Food: 1
Service: 1
strawberry Kitty
Don't know what all the bad reviews about. My pizza was hot & delicious.
Atmosphere: 5
Food: 5
Service: 5
mike long
Ramsey street site sucks. I quite going to Marcoās because Sanford site sucked, thought I would give Ramsey st site a chance. Conclusion, Marcos sucks period.
The one star is based on the experience w/ Mayso on 08/29/2024. He has snapped my head off previously when I called immediately after placing a DoorDash order. He snapped at me that I needed to call before I place an order!
I didnāt say anything and I just let it go because I understand that people have bad days. I order maybe once every two weeks and I usually donāt have any issues.
However on 08/29/2024 I placed an order via DoorDash for a pizza from Marcos. I wanted to get double chicken, but you canāt do that through the DoorDash app.
I call immediately and I recognize his voice. I explain that you canāt do double chicken on the DoorDash app. I explain that I simply want double chicken, not steak and chicken. Thereās a long pause, so I ask ācan I do that?ā He replies with a hasty āyes.ā Iām thinking that man is still having a bad day.
The pizza comes itās double steak and no chicken. I call Marcos and I explain to the lady who is very nice. She says they can remake it, but I would need to come today. I explain that Iām working thatās why I ordered a pizza to share.
She kindly explained after checking with mgmt that I would have to come on the same day. Then she says call before you come so we can have your order ready. I later call before going up there and he answers to tell me heāll take my order when I get there.
I arrive and I explain what happened. I show him the pizza that I received. I try to tell him a white chicken pizza with Roma and Parma on the crust. He says āI got itā and says itāll be 10 minutes. He proceeds to go prepare the pizza.
I go to sit at a table. 3-4 minutes later he comes back to tell that I need to go stand outside because my fragrance is too strong. Iāve never been told that ever. I had sprayed Milk - a Bath & Bodyworkās body spray after I showered this morning, which was hours ago. Itās 98 degrees outside. I did as I was instructed with calling before coming up there to shorten any wait time, but he/Mayso didnāt want to take the order over the phone.
Some people should not be in positions where they have to deal w/ the public, and based on the interactions that Iāve had with him he shouldnāt be working with the public. He is not pleasant to deal with and I donāt want to question if my food is going to be right or potentially tampered with due to a salty individual.
I did receive a white chicken pizza, but the chicken was still cold and there was no Parma and Roma cheese on the crust. That is the last time that I will order or patronize that location based on this ordeal. I will not spend my money somewhere and have to deal with a cranky person. Via DoorDash the order was ($28.12) nearly $30.
Iāve only had two interactions with Mayso and the first one I let go, but after this experience I needed to share that. I hope no one else has had to deal with his crankiness and him snapping on them. Thatās not how you talk to anyone, especially when the patron never did or said anything negative to him at all.
Update as of 08/30/2024: I spoke w/ Mayso (the man I had the ordeal with who is the manager) and I tried to explain my side. He continued to cut me off and would not let me explain that the pizza was still wrong as the chicken was cold and there was no Parma or Roma cheese on the crust. If you got it, repeat the order back to the customer, because thatās part of the issue when I had to place the order in the store. He didnāt let me finish the order as he said āI got itā.
You donāt have it when itās wrong or you donāt get the whole order. I understand and I respect that everyone is busy, but things could have been handled a lot differently on 08/29/2024. 1) stop being abrupt and abrasive. Iām not the only one saying this, others have said this. This was not my first encounter with Mayso. When he told me that I need to ācall the store before placing order!ā
Food: 4
Service: 1
Imani Rodriguez
Mr. Mayso did an amazing job pizza was amazing and service was out of this world! Marcos Never disappoints me. Very good service!
Atmosphere: 5
Food: 5
Service: 5
Amy Pete-Ochoa
It was a treat to have Marco's pizza. The area we're staying in doesn't have one nearby. The customer was top-notch and I will be back. Thank you for your hospitality and the Pepperoni MagnĆfico!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Jasmine Plez
Marco's pizza is always good and delicious.
Atmosphere: 5
Food: 5
Service: 5
Mohamed Yousif
The lady that pick up the phone for orders is so rude and for no reason. I was very gentle and polite with her and for no reason she was talking in a rude and very disrespectful way. I called in July 12th at 5:20 pm so you know which one was on duty.
I've been there twice and both times the food and the service and atmosphere was great š
I love the taste of the pizza and I will be going back šš¾
Excellent food and customer service always above and beyond. Great place to go for pizza, salad, and meat bowl meals.
The pepperoni magnifico is the best
Order a Philly steak pizza was delivered half baked the pizza dough was raw.
Salad was small and full of croutons.
What is going on with your pizza place.
Have order from Marco's for years.
I'm so disappointed in this pizza and salad I have purchased today
awesome place fast and everyone helpful
Best pizza in town! Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Came to pick up an order and left after seeing what I saw
I customer got the wrong Order and took it outside came back in and the pizza what return to be served by the other
I walk out
Atmosphere: 1
Food: 1
Service: 1
Don't know what all the bad reviews about. My pizza was hot & delicious.
Atmosphere: 5
Food: 5
Service: 5
Ramsey street site sucks. I quite going to Marcoās because Sanford site sucked, thought I would give Ramsey st site a chance. Conclusion, Marcos sucks period.
The food was amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The one star is based on the experience w/ Mayso on 08/29/2024. He has snapped my head off previously when I called immediately after placing a DoorDash order. He snapped at me that I needed to call before I place an order!
I didnāt say anything and I just let it go because I understand that people have bad days. I order maybe once every two weeks and I usually donāt have any issues.
However on 08/29/2024 I placed an order via DoorDash for a pizza from Marcos. I wanted to get double chicken, but you canāt do that through the DoorDash app.
I call immediately and I recognize his voice. I explain that you canāt do double chicken on the DoorDash app. I explain that I simply want double chicken, not steak and chicken. Thereās a long pause, so I ask ācan I do that?ā He replies with a hasty āyes.ā Iām thinking that man is still having a bad day.
The pizza comes itās double steak and no chicken. I call Marcos and I explain to the lady who is very nice. She says they can remake it, but I would need to come today. I explain that Iām working thatās why I ordered a pizza to share.
She kindly explained after checking with mgmt that I would have to come on the same day. Then she says call before you come so we can have your order ready. I later call before going up there and he answers to tell me heāll take my order when I get there.
I arrive and I explain what happened. I show him the pizza that I received. I try to tell him a white chicken pizza with Roma and Parma on the crust. He says āI got itā and says itāll be 10 minutes. He proceeds to go prepare the pizza.
I go to sit at a table. 3-4 minutes later he comes back to tell that I need to go stand outside because my fragrance is too strong. Iāve never been told that ever. I had sprayed Milk - a Bath & Bodyworkās body spray after I showered this morning, which was hours ago. Itās 98 degrees outside. I did as I was instructed with calling before coming up there to shorten any wait time, but he/Mayso didnāt want to take the order over the phone.
Some people should not be in positions where they have to deal w/ the public, and based on the interactions that Iāve had with him he shouldnāt be working with the public. He is not pleasant to deal with and I donāt want to question if my food is going to be right or potentially tampered with due to a salty individual.
I did receive a white chicken pizza, but the chicken was still cold and there was no Parma and Roma cheese on the crust. That is the last time that I will order or patronize that location based on this ordeal. I will not spend my money somewhere and have to deal with a cranky person. Via DoorDash the order was ($28.12) nearly $30.
Iāve only had two interactions with Mayso and the first one I let go, but after this experience I needed to share that. I hope no one else has had to deal with his crankiness and him snapping on them. Thatās not how you talk to anyone, especially when the patron never did or said anything negative to him at all.
Update as of 08/30/2024: I spoke w/ Mayso (the man I had the ordeal with who is the manager) and I tried to explain my side. He continued to cut me off and would not let me explain that the pizza was still wrong as the chicken was cold and there was no Parma or Roma cheese on the crust. If you got it, repeat the order back to the customer, because thatās part of the issue when I had to place the order in the store. He didnāt let me finish the order as he said āI got itā.
You donāt have it when itās wrong or you donāt get the whole order. I understand and I respect that everyone is busy, but things could have been handled a lot differently on 08/29/2024.
1) stop being abrupt and abrasive. Iām not the only one saying this, others have said this. This was not my first encounter with Mayso. When he told me that I need to ācall the store before placing order!ā
Food: 4
Service: 1
Mr. Mayso did an amazing job pizza was amazing and service was out of this world! Marcos Never disappoints me. Very good service!
Atmosphere: 5
Food: 5
Service: 5
It was a treat to have Marco's pizza. The area we're staying in doesn't have one nearby. The customer was top-notch and I will be back. Thank you for your hospitality and the Pepperoni MagnĆfico!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Marco's pizza is always good and delicious.
Atmosphere: 5
Food: 5
Service: 5
The lady that pick up the phone for orders is so rude and for no reason. I was very gentle and polite with her and for no reason she was talking in a rude and very disrespectful way. I called in July 12th at 5:20 pm so you know which one was on duty.
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