Did a mobile order for drive thru and still got told to pull up that they were waiting on fries… but everyone behind us are getting their food with fries while 4 other cars that got pulled over are waiting too. This McDonald’s is so slow
Food: 3
Service: 1
Kam Lindo
Daytime staff is generally pleasant but one evening drive through worker in particular is frequently short & rude without reason. Shame because most other staff are pleasant and personable. Just tired of dealing with it.
Update 11/26/2024
Ordered and paid for an Oreo McFlurry. Staff tells me at the pickup window that the order cannot be fulfilled and offers an apple pie instead.
I initially accepted the apple pie but went onto simply ask for a refund as that's nowhere close to an even trade. I was met with very rude behavior & body language when asking for a refund, and the staff at the payment window ignored me, and the pickup staff tried to do the same. I guess they thought I would just go away if they ignored me for long enough.
Seemed as if they felt entitled to keep my money although they clearly didn't give me what I asked them for.
I've given this location a handful of chances but these people simply do not have home training.
Probably convenient if you're on the road but I would not recommend this place as a regular spot to grab food.
Atmosphere: 1
Food: 1
Service: 1
Opie Edmond
Went thru DT and had to go back In to store twice because the kids they had working were messing up the orders🤔
Food: 4
Service: 2
Recommended dishes: Double Cheeseburger, Hamburger, French Fries
Co Staton
Horrible customer service and never get my order right.
Atmosphere: 1
Food: 1
Service: 1
Raquel Seda-Taylor
We stopped at McDonald's on our way back to school from a field trip to a local corn maze. There were 37 students and numerous adults with us. It was right in the middle of lunch rush. The staff were absolutely wonderful and patient with our 5th graders. The food was great and the service was excellent! A+ to the crew working on Oct. 25, 2024. ❤️
Atmosphere: 5
Food: 5
Service: 5
Vincent Pierce
My wife and I went to the McDonald's on South 87 in Fayetteville and just one word, "Trash". The Mcfish we bought wasn't as seasoned as before, maybe at all. I don't know how people are continuing to eat at any McDonald's because I've had bad experiences with their food at all the ones I have eaten at. This was the last chance.
Atmosphere: 1
Food: 1
Service: 2
Kia Kenyauna
Clean place, helpful staff and fresh fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Derrick Losee
Freshes and hottest fast food I have ever had.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Double Quarter Pounder with Cheese, French Fries
John Freed
Food was good and first time back to mcdonalds in many years
Rude service in drive through. As someone who has worked in fast food on a drive through before, I know it’s aggravating when it’s busy and people don’t always know their order right away but that’s no reason to be rude. You cut me off when I tried to add another item to my order. Told me to do it at the window. Then get told they don’t like doing at the window. Utterly rude employees.
Atmosphere: 1
Food: 3
Service: 1
James Falco
Just terrible, super slow service
Atmosphere: 1
Food: 1
Service: 1
Kris Yarborough
Very quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets with Fries, Egg Mcmuffin, Mocha Frappe, World Famous Fries, Quarter Pounder with Cheese
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Did a mobile order for drive thru and still got told to pull up that they were waiting on fries… but everyone behind us are getting their food with fries while 4 other cars that got pulled over are waiting too. This McDonald’s is so slow
Food: 3
Service: 1
Daytime staff is generally pleasant but one evening drive through worker in particular is frequently short & rude without reason. Shame because most other staff are pleasant and personable. Just tired of dealing with it.
Update 11/26/2024
Ordered and paid for an Oreo McFlurry. Staff tells me at the pickup window that the order cannot be fulfilled and offers an apple pie instead.
I initially accepted the apple pie but went onto simply ask for a refund as that's nowhere close to an even trade. I was met with very rude behavior & body language when asking for a refund, and the staff at the payment window ignored me, and the pickup staff tried to do the same. I guess they thought I would just go away if they ignored me for long enough.
Seemed as if they felt entitled to keep my money although they clearly didn't give me what I asked them for.
I've given this location a handful of chances but these people simply do not have home training.
Probably convenient if you're on the road but I would not recommend this place as a regular spot to grab food.
Atmosphere: 1
Food: 1
Service: 1
Went thru DT and had to go back In to store twice because the kids they had working were messing up the orders🤔
Food: 4
Service: 2
Recommended dishes: Double Cheeseburger, Hamburger, French Fries
Horrible customer service and never get my order right.
Atmosphere: 1
Food: 1
Service: 1
We stopped at McDonald's on our way back to school from a field trip to a local corn maze. There were 37 students and numerous adults with us. It was right in the middle of lunch rush. The staff were absolutely wonderful and patient with our 5th graders. The food was great and the service was excellent! A+ to the crew working on Oct. 25, 2024. ❤️
Atmosphere: 5
Food: 5
Service: 5
My wife and I went to the McDonald's on South 87 in Fayetteville and just one word, "Trash". The Mcfish we bought wasn't as seasoned as before, maybe at all. I don't know how people are continuing to eat at any McDonald's because I've had bad experiences with their food at all the ones I have eaten at. This was the last chance.
Atmosphere: 1
Food: 1
Service: 2
Clean place, helpful staff and fresh fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Freshes and hottest fast food I have ever had.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Double Quarter Pounder with Cheese, French Fries
Food was good and first time back to mcdonalds in many years
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Food was wrong
Atmosphere: 4
Food: 4
Service: 2
Rude service in drive through. As someone who has worked in fast food on a drive through before, I know it’s aggravating when it’s busy and people don’t always know their order right away but that’s no reason to be rude. You cut me off when I tried to add another item to my order. Told me to do it at the window. Then get told they don’t like doing at the window. Utterly rude employees.
Atmosphere: 1
Food: 3
Service: 1
Just terrible, super slow service
Atmosphere: 1
Food: 1
Service: 1
Very quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets with Fries, Egg Mcmuffin, Mocha Frappe, World Famous Fries, Quarter Pounder with Cheese
A solid, dependable location for years now.
Atmosphere: 5
Food: 5
Service: 5
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