Mikoto's Express Raeford Rd

There was a roach crawling on the grill where the food was being prepared and where we were eating.And the waitress grab it up as if it was normal. Didn't have eggs for the samurai meal..

We came in at 8, was told that it would be 45-1 hour wait. We waited an hour and a half to sit at a table and didn’t actually get our food until almost 2 and a half hours later, after the restaurant was actually closed.
The food was good and the bartender was amazing though

I love Mikoto. We have dined here since it opened. As a former Japanese restaurant employee, It is the best option for Japanese food in the area if you want the taste, the sauce, and to avoid the longer waits and crowds. The chefs come from the same establishments as the others so they all have the same training. These guys are professional chefs so don't come in expecting a clown show, there's a difference in culinary performance and comedy clowns. I love the fact that the chefs aren't over the top trying to show us a clown show, but instead show their art. Remember the chefs are there to prepare a meal and provide some culinary talent. They often cook several tables back to back and your vibe is equally as important for setting the tone for what type of performance they will give you. If you are enthusiastic you are communicating that he is doing well and you want more. If you sit with your arms folded in silence you are signaling that you want a quiet meal. It's not rocket science people.

I went to this establishment about a week ago at this time. I have multiple charges on my account from them. So I called to speak to someone about resolving the issue and no one can answer the phone or direct me to someone who can figure out why that is the issue. Service was mediocre…

The food was ok, the customer service from every employee was wonderful!

Man… the chef was slacking big time this evening. I ordered steak and shrimp in the sushi area and when it came out- several pieces of my steak were 1 greasy and two still had the fat attached. I immediately wanted to throw up but my spouse stated he could eat it later… Unfortunately I am not built like that and I was highly disappointed. I even had a shrimp with the tail still attached. We simply tipped our waitress and exited quickly.

Atmosphere: 4

Food: 1

Service: 4

I've eaten at the raeford road location for 10 maybe 15 years with little or no complaints. Today my order (steak and shrimp) medium well was well done. I bring it back and first I was accused of eating half of the meal. Next I was told I should have checked it before leaving. I was told they wouldn't redo the order. I left the order without a refund. I will never go there again.

Atmosphere: 1

Food: 1

Service: 1

It's one of the worst restaurants I've ever tasted.
0%recommendd.

Atmosphere: 4

Food: 1

Service: 5

I actually like their food for the most part, but it bothers me that I can never get my food without the bag being full of juice because they don't care how they put the crap in the bag. you from start to finish from me receiving my bag I feel I actually opened it.

Good food. But dang yall please do better with packaging

Atmosphere: 3

Food: 5

Service: 3

Food is good and chefs are always entertaining. Had a great time celebrating a family birthday. Our waitress was great as well. This place is always a go-to for us.

Atmosphere: 4

Food: 4

Service: 4

Grocery store sushi. Not great not terrible, you get what you pay for.

Atmosphere: 3

Food: 1

Service: 2

Tried to do a call in called four times placed on hold every time for seven or more minutes

Atmosphere: 1

Food: 5

Service: 1

Always a great time going there.

Atmosphere: 5

Food: 5

Service: 5

We arrived at the same time as another family right when doors opened. We both got seated, however there was only one waitress. The chef started grilling the 1st table. Half of that table came after use. Another chef didn't come out for a very long time. The 1st table was basically done eating when our chef was starting to cook our food. The food was good the waitress was good, but the wait time was terrible. I would think that if Someone arrives when the restaurant opens they would get great service. But that was not the case

Atmosphere: 4

Food: 4

Service: 3

Condiment bins were empty in lobby and server on phone instead of out there refilling them even after I let her know they needed to be refilled!

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Shrimp Tempura, Teriyaki Chicken, Steak Bowl, California Roll