Waited 45 MINUTES FOR 4 SMALL SHAKES. The manager apparently took my order from what the employees said and was extremely rude. Cut me off when I was ordering and even rang in the wrong items even though I specifically said regular strawberry and chocolate. When it was sent back the poor employees had to come help me out instead of the manager coming to admit HER MISTAKE. And I don’t expect my $2 off the next time for not offering the items listed because there will not be a next time at this location. Good luck to anyone ordering at this location.
Atmosphere: 3
Food: 1
Service: 3
Thanh pochinski
Smashburger wasn't very tasty, according to my taste buds.
Atmosphere: 3
Food: 2
Service: 3
Maybelline
This place is beyond disgusting! The food is nasty, the employees are rude and don’t take their jobs seriously! Everything tasted old! They not prepping the food properly they are not cooking the food fresh, it’s no reason for me to receive my food and the fries are extremely hard, this location definitely needs new management
Atmosphere: 1
Food: 1
Service: 1
Shanena Phillips
I stopped saying no cheese and cheese allergy to just bad cheese allergy years ago.
For some reason places don’t take that seriously! I check it and catch it and get it remade normally.
Today my husband did that, ordered my food, checked it - and didn’t see cheese and brought it home. I didn’t see cheese with the add ons I get to the naked eye. Somebody went out of there way to scrape the cheese off the patty OR they accidentally put it on and took it right off- but the patty was still used.
I finally tasted it 5-6 bites in and stopped.
Why? Why not just a new patty guys..
It doesn’t make me not able to breathe, but it makes me violently ill to consume, and causes extreme pain and has for 20 years of my 40 year life. I have severe undiagnosed issues with my digestive system.
Please be mindful. While it can’t kill me, it can make my life really hard for a day or 2 and send me to the er for fluids from the yacking. We all have things to do and none of us have time for er visits. People have to work
Looking out for ppl should be human nature. Especially dealing with somebody’s food. I love sonic and love the one in hope mills. I don’t want anybody in trouble. Just be careful with cheese like you would nuts guys.
Food: 1
Warning I’m A Aries
Nasty disgusting place served burnt food and expected customer to eat it! The kitchen is filthy they are not making food fresh they are just cooking stuff as is! Definitely reporting them to the health department and disputing with my bank
Atmosphere: 1
Food: 1
Service: 1
Orlando Rivera
Very good
Atmosphere: 4
Food: 4
Service: 4
Gina Thornton
Placed a mobile order and we had to ask multiple times after checking in. We called the first time after waiting 10 minutes and were told they about to bring our drinks out. Ten minutes later asked the lady delivery food to a car that came after we arrived and she went into check and she just had to go get our ticket to start making the order.
Atmosphere: 1
Food: 1
Service: 1
Dragons Nest
On multiple occasions my order was placed wrong. Fries were overcooked or burnt. Drive-thru hop was pleasant.
Atmosphere: 3
Food: 1
Service: 1
Denise Rocafort
The young lady that brought out my order was very pleasant. 😊
Atmosphere: 4
Food: 4
Service: 4
Billy Akers
Nothing work. None of the drink machines. They were at a Dr pepper. I mean there was no point in them being open
Went yesterday for a large strawberry limeade and they were out of sprite but truck was there delivering products. I was willing to wait because I really wanted that limeade. Worker suggested ginger ale but I said no! Ultimately I think he gave me ginger ale anyway because I went back today for same thing and I immediately knew he gave me ginger ale yesterday! Also today before I realized it, it took 10 minutes to get one drink, probably would've been longer had I not called the young man over. Do better chile 💅🏿
Atmosphere: 1
Food: 1
Service: 1
Aryka Harper
The staff is nice. They get you your food in a timely manner. They are easy to approach. If you have an issue and the food is good and the deals are even better
Atmosphere: 5
Food: 5
Service: 5
kay
They were busy and still very attentive! great customer service
Waited 45 MINUTES FOR 4 SMALL SHAKES. The manager apparently took my order from what the employees said and was extremely rude. Cut me off when I was ordering and even rang in the wrong items even though I specifically said regular strawberry and chocolate. When it was sent back the poor employees had to come help me out instead of the manager coming to admit HER MISTAKE. And I don’t expect my $2 off the next time for not offering the items listed because there will not be a next time at this location.
Good luck to anyone ordering at this location.
Atmosphere: 3
Food: 1
Service: 3
Smashburger wasn't very tasty, according to my taste buds.
Atmosphere: 3
Food: 2
Service: 3
This place is beyond disgusting! The food is nasty, the employees are rude and don’t take their jobs seriously! Everything tasted old! They not prepping the food properly they are not cooking the food fresh, it’s no reason for me to receive my food and the fries are extremely hard, this location definitely needs new management
Atmosphere: 1
Food: 1
Service: 1
I stopped saying no cheese and cheese allergy to just bad cheese allergy years ago.
For some reason places don’t take that seriously!
I check it and catch it and get it remade normally.
Today my husband did that, ordered my food, checked it - and didn’t see cheese and brought it home. I didn’t see cheese with the add ons I get to the naked eye. Somebody went out of there way to scrape the cheese off the patty OR they accidentally put it on and took it right off- but the patty was still used.
I finally tasted it 5-6 bites in and stopped.
Why? Why not just a new patty guys..
It doesn’t make me not able to breathe, but it makes me violently ill to consume, and causes extreme pain and has for 20 years of my 40 year life. I have severe undiagnosed issues with my digestive system.
Please be mindful. While it can’t kill me, it can make my life really hard for a day or 2 and send me to the er for fluids from the yacking. We all have things to do and none of us have time for er visits. People have to work
Looking out for ppl should be human nature. Especially dealing with somebody’s food. I love sonic and love the one in hope mills. I don’t want anybody in trouble. Just be careful with cheese like you would nuts guys.
Food: 1
Nasty disgusting place served burnt food and expected customer to eat it! The kitchen is filthy they are not making food fresh they are just cooking stuff as is! Definitely reporting them to the health department and disputing with my bank
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
Placed a mobile order and we had to ask multiple times after checking in. We called the first time after waiting 10 minutes and were told they about to bring our drinks out. Ten minutes later asked the lady delivery food to a car that came after we arrived and she went into check and she just had to go get our ticket to start making the order.
Atmosphere: 1
Food: 1
Service: 1
On multiple occasions my order was placed wrong. Fries were overcooked or burnt. Drive-thru hop was pleasant.
Atmosphere: 3
Food: 1
Service: 1
The young lady that brought out my order was very pleasant. 😊
Atmosphere: 4
Food: 4
Service: 4
Nothing work. None of the drink machines. They were at a Dr pepper. I mean there was no point in them being open
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drinks were flat and over cooked food
Food: 2
I got a milkshake it was ok.
Atmosphere: 4
Food: 4
Service: 5
Went yesterday for a large strawberry limeade and they were out of sprite but truck was there delivering products. I was willing to wait because I really wanted that limeade. Worker suggested ginger ale but I said no! Ultimately I think he gave me ginger ale anyway because I went back today for same thing and I immediately knew he gave me ginger ale yesterday! Also today before I realized it, it took 10 minutes to get one drink, probably would've been longer had I not called the young man over. Do better chile 💅🏿
Atmosphere: 1
Food: 1
Service: 1
The staff is nice. They get you your food in a timely manner. They are easy to approach. If you have an issue and the food is good and the deals are even better
Atmosphere: 5
Food: 5
Service: 5
They were busy and still very attentive! great customer service
Food: 5
Service: 5
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