STARBUCKS COFFEE

The staff here on November 29 , 2025, specifically that blonde head working the drive through. She lock the front door forcing everyone through the drive through had an attitude and refused to give me a refund grade a customer freaking service there.

Service: 1

Crew here is outstanding and always go above and beyond every time we go there!!!

Atmosphere: 5

Food: 5

Service: 5

Yummy 😋🤤 delicious

Atmosphere: 5

Food: 5

Service: 5

Service was splendid and the drink was made very well!

Atmosphere: 5

Food: 5

Service: 5

My experience with this starbucks is pretty nice except when I visited this last time.i placed a online order for pickup for drive thru, got in the drive thru, confirmed my pickup in the drive thru. When I get to the window they said someone took my order. Idk how that happend in the span of me being at the speaker and the window. If it's been confirmed put it behind the counter. My order shouldn't be out on the front counter for inside people to take when I placed it for drive through. Fix the pickup methods because that is ridiculous.

Food: 3

Came here for an online order my order was stolen had to wait for my coffee to be remade it's really sad that people can't afford a coffee but don't be stealing other people's coffee and Starbucks needs to step up and figure out a verification system cuz this ain't the first time it's happened

Atmosphere: 1

Food: 1

Service: 1

I have been to Starbucks in pretty much every state across the US considering the fact that I do travel assignments in healthcare and I have never in my life experience the type of amazing customer service that I experienced this morning when I went to Starbucks, the young lady that was in the window was Nothing short of amazing. She literally explained the menu to me. I’m vegan and I was looking for product that was vegan and I had no idea that Starbucks had a vegan sandwich for breakfast and she literally showed me the vegan sandwich and explain to me that I can get different items on the menu customized. She was the sweetest! And her smile made my whole morning better so to whoever was in the drive-through window with that wonderful smile and that amazing customer service at 7:22 AM on October 12 at the Walter Reed location in Fayetteville North Carolina just know that your service has not gone unnoticed and if anybody wants to smile to brighten up their day and want some quality customer service and amazing food you definitely need to come here!

Atmosphere: 5

Food: 5

Service: 5

Excellent..

Atmosphere: 5

Food: 5

Service: 5

Coffee is very watery in my opinion.

Atmosphere: 5

Food: 3

Service: 5

Went through the drive-thru at around 8pm 10/6 and had the best service I’ve ever had at Starbucks. I didn’t catch the Baristas’ names, but both had smiling faces and excellent service that stood out, especially with it being late. So refreshing and much appreciated!

Service: 5

I visit this small coffee shop on Sunday mornings when I'm in town. I ask for a tall coffee in a real mug, then get a refill while I enjoy my morning, writing in my journal.

Atmosphere: 5

Food: 5

Service: 5

I would like to give big kudos to Ann Marie and Sam for their outstanding customer service and for always going the extra mile to ensure our order is correct. They set an example for other employees to follow. Starbucks, please hire more people like them! Keep up the good work, ladies!

Atmosphere: 5

Food: 5

Service: 5

Typical of any Starbucks. Friendly service and cute girls.

Atmosphere: 3

Food: 3

Service: 3

Love the people

I usually enjoy my visits to Starbucks, but unfortunately, my experience this morning was disappointing. A simple mistake and miscommunication occurred with my order, which I completely understand can happen during busy hours. However, instead of handling it professionally or offering a polite explanation, the staff responded with visible attitude and made unnecessary smart remarks.

Rather than resolving the issue calmly, I was met with unhelpful tones and dismissive behavior. It's unfortunate that what could have been a minor, easily resolved situation turned into an uncomfortable interaction due to the way it was handled.

Customer service should always be a priority, especially when mistakes occur. I hope this location takes the opportunity to remind staff that professionalism and courtesy go a long way in maintaining customer trust.

Atmosphere: 1

Food: 1

Service: 1