Starbucks
$ • Coffee Shops
Hours:
565 Cross Creek Mall #100, Fayetteville
(910) 864-9991
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First time in North Carolina as well as in Fayetteville, here on business. Loved the atmosphere and service, location is close to my hotel and fulfills me getting my Starbucks fix! Couldn’t be happier. 🤩
They advertise that you get a free coffee on your birthday, but that’s not true. My daughter went in there to get hers and they told her she has not “used her app enough“ which equals she hasn’t spent enough money to get a free birthday drink. What a load of crap.
Drinks are good. A lot of the staff was really nice. A couple were ate up with the mask thing and really pushed it. Almost tried to make you feel uncomfortable about it. I’ll choose a different location based on that alone.
Ratings
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 4:30AM - 10PM |
| Sunday | 4:30AM - 9:30PM |
People in Fayetteville Also Viewed
Starbucks offers generally good customer service, but experiences can vary. Some staff members are very efficient and professional, such as Megan, who is known for her friendly attitude and greeting customers by name before each drive-thru order. Customers appreciate her service, describing her as an efficient and professional worker who always provides amazing service. However, there are also issues with wait times, with simple coffee mobile orders sometimes taking over 20 minutes to prepare in-store. The drive-thru can be slow at times, with customers being asked to wait multiple times and experiencing long delays, especially during busy hours. Parking can be tight, partly because of large trucks and SUVs, and the drive-thru sometimes extends into the road around the mall. There have been concerns about delivery trucks parking in drive-thru entrances during busy times. Safety is also an issue, as some customers have been nearly hit by impatient drivers leaving the drive-thru. The staff at the drive-thru window is generally polite and patient, but occasionally mistakes happen, like finding espresso beans in a drink, which raises food safety concerns. Overall, Starbucks in Fayetteville has some standout employees like Mike, but the location can be unpredictable.