Starbucks

$ • Coffee Shops

Hours:
565 Cross Creek Mall #100, Fayetteville
(910) 864-9991

About Starbucks

Starbucks offers generally good customer service, but experiences can vary. Some staff members are very efficient and professional, such as Megan, who is known for her friendly attitude and greeting customers by name before each drive-thru order. Customers appreciate her service, describing her as an efficient and professional worker who always provides amazing service. However, there are also issues with wait times, with simple coffee mobile orders sometimes taking over 20 minutes to prepare in-store. The drive-thru can be slow at times, with customers being asked to wait multiple times and experiencing long delays, especially during busy hours. Parking can be tight, partly because of large trucks and SUVs, and the drive-thru sometimes extends into the road around the mall. There have been concerns about delivery trucks parking in drive-thru entrances during busy times. Safety is also an issue, as some customers have been nearly hit by impatient drivers leaving the drive-thru. The staff at the drive-thru window is generally polite and patient, but occasionally mistakes happen, like finding espresso beans in a drink, which raises food safety concerns. Overall, Starbucks in Fayetteville has some standout employees like Mike, but the location can be unpredictable.

Customers' Favorites

Starbucks Reviews

2.7
265 ratings
Restaurantji Rating
5
27%
4
7%
3
16%
2
16%
1
34%
Food
3.5
Atmosphere
3.2
Service
2.9

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Hours

Monday 4:30AM - 10PM
Tuesday 4:30AM - 10PM
Wednesday 4:30AM - 10PM
Thursday 4:30AM - 10PM
Friday 4:30AM - 10PM
Saturday 5:30AM - 10PM
Sunday 5:30AM - 10PM
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