The worst customer service! I asked to please put light ice in my Venti drink instead they filled the cup up with ice they don't care this place should be shut down. My drink was horrible. It taste like straight water and I did not have time to go back for a redo. It seemed like no matter what you ask and pay for the workers there just won’t do what’s right.
Atmosphere: 1
Food: 1
Service: 1
Julia Owens
Went here again this past week. They were very busy but they never forget their customer service here. I love this Starbucks and will keep coming back.
Atmosphere: 4
Food: 4
Service: 5
marip
As a paying customer, I was waiting patiently for my drink to be finished. While I was waiting, the manager came out from the back and personally confronted me, telling me that I shouldn’t be eating there. I had already paid for my food, and the only reason I was eating was because my short drink was taking over 30 minutes to prepare. There was no line at the time, so I saw no reasonable explanation for the delay. I also want to note that I work as a barista at another Starbucks, so I understand store operations and customer service expectations. Being spoken to in this way made me feel singled out, shunned, and extremely embarrassed. This experience was disappointing and unprofessional. I have been to this Starbucks multiple times and this has never happened before.
Atmosphere: 1
Food: 1
Service: 1
G M (Goose)
Cortado brown sugar, espresso was bitter and drink was off. Got drink sizes wrong.
Food: 3
Service: 1
Jeff Marr
Same as every other Starbucks. The Peppermint Mocha is way too sugary. Even the White-Mocha, which I usually love, tasted a bit too sugary. Disappointed.
Atmosphere: 4
Food: 2
Service: 4
Stephanie Hudson
I was in today and they were extremely busy! The customer service was great, so was my drink. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Jaida Spencer
Had a rough start when I started coming here. I can definitely say now I am more than happy coming here the service is great the manager is kind and the workers are the sweetest people ever thank you for turning that 1 bad experience into 10 better experiences
Atmosphere: 5
Food: 5
Service: 5
Deborah Hoopes
A long-time Starbucks fan, Getting a little tired of the lack of customer importance. First time at this location (moved here recently). I asked for my latte with 2 sugars and cinnamon sprinkled on top. I received no sugar, no cinnamon, and the cup was only filled 3/4 full. Def won't go there again Frankly, been getting poor service from Starbucks for a while now..p.s. and I have always been a good tipper. So, I don't think I'm asking for too much and don't understand why they have lost the desire to do their jobs ?? Sadly, I think it's time to find another coffee spot for when I'm traveling..which is most of the time.
Kevin De Paz
I had a mobile order. Online this location shows it closes at 9pm and I even double checked when I drove and arrived to the location and scanned the QR code to verify the hours. The drive thru speaker said they were closed and the workers saw me in the window when I pulled up and ignored me. I called the number for the store and no answer. There was no notice posted of an early closing. I ended up having to leave and call customer service.
Terrible customer service! I left and went to the Starbucks next to metro Diner. They are so much friendlier and dont act like you are a problem for looking at the menu. And sitting in a chair with an attitude is not a good look.
ZaldivarYoungblood
I have ordered delivery 4 times from this store and every single order has either had an item missing or a drink in the wrong size. Do not use this store for delivery.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Lopitz
Great service!!!
Atmosphere: 5
Food: 5
Service: 5
D W
This Starbucks has been a Family fave since it's been built! We are popular customers with all the Starbucks spots in the area, a few since 2013! The only complaint I have is where it sits. The drive thru is usually backed up onto the road that runs behind it. At times it hinder incoming traffic from the main intersection but it's rare!😁 Service is always good and if there is ever a problem or mixup with the order, it is handled swiftly! Stop by sometime!!!
Thank you A-aron kindest person I’ve met
Atmosphere: 5
Service: 5
The worst customer service! I asked to please put light ice in my Venti drink instead they filled the cup up with ice they don't care this place should be shut down. My drink was horrible. It taste like straight water and I did not have time to go back for a redo. It seemed like no matter what you ask and pay for the workers there just won’t do what’s right.
Atmosphere: 1
Food: 1
Service: 1
Went here again this past week. They were very busy but they never forget their customer service here. I love this Starbucks and will keep coming back.
Atmosphere: 4
Food: 4
Service: 5
As a paying customer, I was waiting patiently for my drink to be finished. While I was waiting, the manager came out from the back and personally confronted me, telling me that I shouldn’t be eating there. I had already paid for my food, and the only reason I was eating was because my short drink was taking over 30 minutes to prepare. There was no line at the time, so I saw no reasonable explanation for the delay. I also want to note that I work as a barista at another Starbucks, so I understand store operations and customer service expectations. Being spoken to in this way made me feel singled out, shunned, and extremely embarrassed. This experience was disappointing and unprofessional. I have been to this Starbucks multiple times and this has never happened before.
Atmosphere: 1
Food: 1
Service: 1
Cortado brown sugar, espresso was bitter and drink was off. Got drink sizes wrong.
Food: 3
Service: 1
Same as every other Starbucks. The Peppermint Mocha is way too sugary. Even the White-Mocha, which I usually love, tasted a bit too sugary. Disappointed.
Atmosphere: 4
Food: 2
Service: 4
I was in today and they were extremely busy! The customer service was great, so was my drink. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Had a rough start when I started coming here. I can definitely say now I am more than happy coming here the service is great the manager is kind and the workers are the sweetest people ever thank you for turning that 1 bad experience into 10 better experiences
Atmosphere: 5
Food: 5
Service: 5
A long-time Starbucks fan, Getting a little tired of the lack of customer importance. First time at this location (moved here recently). I asked for my latte with 2 sugars and cinnamon sprinkled on top. I received no sugar, no cinnamon, and the cup was only filled 3/4 full. Def won't go there again Frankly, been getting poor service from Starbucks for a while now..p.s. and I have always been a good tipper. So, I don't think I'm asking for too much and don't understand why they have lost the desire to do their jobs ?? Sadly, I think it's time to find another coffee spot for when I'm traveling..which is most of the time.
I had a mobile order. Online this location shows it closes at 9pm and I even double checked when I drove and arrived to the location and scanned the QR code to verify the hours. The drive thru speaker said they were closed and the workers saw me in the window when I pulled up and ignored me. I called the number for the store and no answer. There was no notice posted of an early closing. I ended up having to leave and call customer service.
Service: 1
Restaurantji Recommends
Very helpful staff
Terrible customer service! I left and went to the Starbucks next to metro Diner. They are so much friendlier and dont act like you are a problem for looking at the menu. And sitting in a chair with an attitude is not a good look.
I have ordered delivery 4 times from this store and every single order has either had an item missing or a drink in the wrong size. Do not use this store for delivery.
Atmosphere: 1
Food: 2
Service: 1
Great service!!!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has been a Family fave since it's been built! We are popular customers with all the Starbucks spots in the area, a few since 2013! The only complaint I have is where it sits. The drive thru is usually backed up onto the road that runs behind it. At times it hinder incoming traffic from the main intersection but it's rare!😁 Service is always good and if there is ever a problem or mixup with the order, it is handled swiftly! Stop by sometime!!!
Atmosphere: 4
Food: 4
Service: 4
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