i’ve been there a few times now and every time it seems like the employees are getting worse, like seriously i ordered today and the lady didn’t even say anything she just starred at me and my husband… and me and my husband asked for extra ranch and mayo and neither of which were added before she folded them and i was like okay fine food cost i understand i have some at home but like it was super dry so im not sure what’s going on but ya even tho its close to us, we just gonna go to another location because this store is just not it in any way. so if you want subway go to another location if you want anything. subway should be quick and easy not someone starting at you expecting you to read their mind or someone taking a phone call while taking your order.
Atmosphere: 1
Food: 2
Service: 1
Soul Man
Convenient how your app never works when you have deals
Service: 4
Stevie Nix
Leave ppl In line waiting and never come to the speaker or window. - such a shame someone opened a business and they have these “workers” representing them. Pitiful- this location needs to be closed and the workers sent to job camp
Atmosphere: 1
Service: 1
D. Sinkler
I wanted to give an S/O to the 2 young men that helped make my family's food. They were respectful and attentive to my religious dietary needs. I pray that you continue to carry yourselves this well as young men throughout life ?
Dietary restrictions: They will adhere if you request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo
Noel Reyes
Drive thru menu looks horrible, you can barely see the menu because it's so old and dirty. No one talke to me on the drive thru, when I finally falked to the guy kn the window he told me he was the only one working so I left because he was busy taking care of the orders inside. Overall bad service, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Ezequiel Perez
I ordered (2) orders of pepperoni deepens and they didn't even gave me the dipping sauce that I asked for, when I picked up my order I asked him if everything was in the bag and he said yes, but the dipping sauce wasn't in the bag when I got home, very disappointing
Atmosphere: 1
Food: 2
Service: 1
M Bowser
Ordered online and pulled up to the window. The employees kept making awkward eye contact but wouldn’t open it. Finally after 5+ minutes one asked what we wanted. Toppings were all wrong too. Order time 8:30pm Aug 19th.
Food: 1
Service: 1
Pamela Morgan
As I and my husband entered the restaurant, we did not get greeted. One girl was on her cell phone, a guy was sitting on the counter top talking with another employee I guess with his cell phone in hand. As my husband and I placed our order, wanted to try the churro, the guy proceeded to jump off counter and went and got my churro, I then canceled my order he didn’t wash his hands nor had on gloves! I ask for the manager but they said they were out of town. I will NEVER go to that establishment ever again!! Totally unacceptable!!!
Atmosphere: 1
Food: 1
Service: 1
zoe long
Worst subway in Fayetteville not even an exaggeration like get it together damn all u gotta do it make sandwiches ??
Atmosphere: 1
Service: 1
Nubian Mitchell
Pulled into the drive through for a friend at 2044hrs... The male voice said, "we are currently closed".... I do understand that the workers want to get home to their families, but if you close at 2100 hrs, then that's the time you stop serving your customers...!!! Poor customer service...SMH
8:44 pm, roughly 20 minutes prior to closing time and the lights are off, and the doors are locked. WTH Subway ??♂️
Service: 1
Ilaria Calo
Tomatoes looked moldy and staff messed up our order a few times. Asked for egg whites and received egg.
Atmosphere: 3
Food: 1
Service: 1
Missy. A Richardson
What is going on. My husband and I went to the subway today at 8 pm on Sante Fe Drive and the staff locked the doors as we were getting out of the car. The sign says they close at 9 pm . What the heck! That business is really going down hill fast. This was in Fayetteville NC
Service: 1
Honest Reviewer From DC
Waited in the drive thru for 20 minutes and still never made it to the window thru and only had one person in front of me in the drive thru. Worst experience ever
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap, Subway Club
Nicky Bailey
Staff members were extremely rude, my order that I placed online was not ready after them saying it was. Took them 15 minutes to make my order after 10 minutes of waiting at the window for someone to come and speak with me. My wife’s food was poorly made and the woman at the window got an attitude and cussed as she walked away after being reminded that she forgot our drinks.
i’ve been there a few times now and every time it seems like the employees are getting worse, like seriously i ordered today and the lady didn’t even say anything she just starred at me and my husband… and me and my husband asked for extra ranch and mayo and neither of which were added before she folded them and i was like okay fine food cost i understand i have some at home but like it was super dry so im not sure what’s going on but ya even tho its close to us, we just gonna go to another location because this store is just not it in any way. so if you want subway go to another location if you want anything. subway should be quick and easy not someone starting at you expecting you to read their mind or someone taking a phone call while taking your order.
Atmosphere: 1
Food: 2
Service: 1
Convenient how your app never works when you have deals
Service: 4
Leave ppl In line waiting and never come to the speaker or window. - such a shame someone opened a business and they have these “workers” representing them. Pitiful- this location needs to be closed and the workers sent to job camp
Atmosphere: 1
Service: 1
I wanted to give an S/O to the 2 young men that helped make my family's food. They were respectful and attentive to my religious dietary needs. I pray that you continue to carry yourselves this well as young men throughout life ?
Dietary restrictions: They will adhere if you request.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo
Drive thru menu looks horrible, you can barely see the menu because it's so old and dirty. No one talke to me on the drive thru, when I finally falked to the guy kn the window he told me he was the only one working so I left because he was busy taking care of the orders inside. Overall bad service, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I ordered (2) orders of pepperoni deepens and they didn't even gave me the dipping sauce that I asked for, when I picked up my order I asked him if everything was in the bag and he said yes, but the dipping sauce wasn't in the bag when I got home, very disappointing
Atmosphere: 1
Food: 2
Service: 1
Ordered online and pulled up to the window. The employees kept making awkward eye contact but wouldn’t open it. Finally after 5+ minutes one asked what we wanted. Toppings were all wrong too. Order time 8:30pm Aug 19th.
Food: 1
Service: 1
As I and my husband entered the restaurant, we did not get greeted. One girl was on her cell phone, a guy was sitting on the counter top talking with another employee I guess with his cell phone in hand. As my husband and I placed our order, wanted to try the churro, the guy proceeded to jump off counter and went and got my churro, I then canceled my order he didn’t wash his hands nor had on gloves! I ask for the manager but they said they were out of town. I will NEVER go to that establishment ever again!! Totally unacceptable!!!
Atmosphere: 1
Food: 1
Service: 1
Worst subway in Fayetteville not even an exaggeration like get it together damn all u gotta do it make sandwiches ??
Atmosphere: 1
Service: 1
Pulled into the drive through for a friend at 2044hrs... The male voice said, "we are currently closed".... I do understand that the workers want to get home to their families, but if you close at 2100 hrs, then that's the time you stop serving your customers...!!! Poor customer service...SMH
Restaurantji Recommends
8:44 pm, roughly 20 minutes prior to closing time and the lights are off, and the doors are locked. WTH Subway ??♂️
Service: 1
Tomatoes looked moldy and staff messed up our order a few times. Asked for egg whites and received egg.
Atmosphere: 3
Food: 1
Service: 1
What is going on. My husband and I went to the subway today at 8 pm on Sante Fe Drive and the staff locked the doors as we were getting out of the car. The sign says they close at 9 pm . What the heck! That business is really going down hill fast.
This was in Fayetteville NC
Service: 1
Waited in the drive thru for 20 minutes and still never made it to the window thru and only had one person in front of me in the drive thru. Worst experience ever
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap, Subway Club
Staff members were extremely rude, my order that I placed online was not ready after them saying it was. Took them 15 minutes to make my order after 10 minutes of waiting at the window for someone to come and speak with me. My wife’s food was poorly made and the woman at the window got an attitude and cussed as she walked away after being reminded that she forgot our drinks.
Atmosphere: 1
Food: 2
Service: 1
Loading...