The chilli cheese potato made me sick I threw it back up the employees very rude & disrespectful they asked me what my order was 5 times after I already been waiting 30 minutes I really wanted a refund but he was ignoring me will not go there any more food went in the trash what I didnt throw up i was so upset
Atmosphere: 1
Food: 1
Service: 1
Carletha Johnson
On Tuesday September 30, 2025 me, my God moma and aunt visited the wendys in Fayetteville the food was warm, look like someone bit off one of the sandwiches and when we took it back. The employees and managers was laughing bout it. The employees don't know how to talk to you in drive thru. We want be back here again.
Atmosphere: 1
Food: 1
Service: 1
Abigail Shultz
Every single time I come here and ask for a plain and dry hamburger with no cheese and every single time I get a plain burger with cheese and I wouldnt even bother leaving a review if they didnt get an attitude EVERY SINGLE TIME I ask them to fix THEIR MISTAKE. They act like im trying to get free food or im lying about sayin no cheese. This time I asked the lady 3 times before I got my food if its just meat and a bun and she said yes three times smh.
Atmosphere: 1
Food: 1
Service: 1
Randy Parnell
I pulled in. All I wanted was a chocolate frosty and their response was we only have vanilla today.
Serenity Gibson
My sister found mold on her bread. I called and the manager was very rude. Her exact words were “ma’am I make the food and I know I don’t got mold on my bread” I thought that was very rude and was not the right way to talk to any customer coming to you with a serious matter. Be so for real Wendy’s get it together!
Atmosphere: 1
Food: 1
Service: 1
Ashley
This Wendy’s is basically running a social experiment: How long will people sit in their cars before giving up on life (and their Frosty)? Spoiler: 45 minutes.
I ordered online at 6:30 pm like a responsible adult. Showed up at 6:40, only two cars ahead of me. Easy, right? Wrong. They handed me my Frosty immediately (ah yes, the perfect appetizer — a cup of chocolate soup by the time food arrives) and told me to pull up and wait. Apparently, everyone else got the same treatment, so the parking lot turned into a sad little tailgate party where the theme was regret.
By the time my food arrived at 7:20 pm, I had the world’s saddest chocolate milk instead of a Frosty, and of course, the bag was missing the sauces and the very special spoon that apparently justifies this culinary robbery for the overpriced $10 “Wednesday” meal (which, let’s be honest, is just nuggets, fries, and a now-defrosted Frosty 🙃). Had to flag someone down like I was hailing a cab just to get the basics. Ridiculous. It should not take 45 minutes to an hour to get “fast” food — especially a pick-up order that was placed in advance.
Shoutout to the polite young lady who brought my food out. She was sweet, but let’s be honest — if you’re working here, you deserve hazard pay and probably a medal. Clearly, she’s not the problem here, so I didn’t take my irritation out on her. I’m frustrated, not a heartless monster.
Bottom line: unless you enjoy melted Frosties, missing sauces, and the thrill of wondering if your food will ever arrive, maybe skip this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Michelle McMillian
Great service, great hot food. The type of service I am use to from Wendy's... The last Wendy's I visited got 2 stars..read that review a see videos.
Atmosphere: 5
Food: 5
Service: 5
Ahmaad
Customer service is awful...nobody greeted me when I walked up to the counter..the cashier that came in was on her phone the whole time
wendy’s on grove st yall normally save me with my late night door dash but idk what yall just put in my biggie bag yall done poisoned me 💔
Atmosphere: 3
Food: 5
Service: 3
Senior Smith
Visited drive thru around 8 a.m., the first week of May 2025. Lobby doesn't open until 9 a.m. Greeted promptly by Williams or Wilson, and ordered one breakfast burrito. I don't like eating and driving, but couldn't turn around back to a parking space. Burrito was great and enjoyed about seven minutes later.
Food: 5
Service: 5
Justice Portalatin
They never have baked potatoes
Atmosphere: 3
Food: 3
Service: 3
Dev Oreo
Service is always prompt and they cater to their favorite patrons. I recommend.
Delicious.
The chilli cheese potato made me sick I threw it back up the employees very rude & disrespectful they asked me what my order was 5 times after I already been waiting 30 minutes I really wanted a refund but he was ignoring me will not go there any more food went in the trash what I didnt throw up i was so upset
Atmosphere: 1
Food: 1
Service: 1
On Tuesday September 30, 2025 me, my God moma and aunt visited the wendys in Fayetteville the food was warm, look like someone bit off one of the sandwiches and when we took it back. The employees and managers was laughing bout it. The employees don't know how to talk to you in drive thru. We want be back here again.
Atmosphere: 1
Food: 1
Service: 1
Every single time I come here and ask for a plain and dry hamburger with no cheese and every single time I get a plain burger with cheese and I wouldnt even bother leaving a review if they didnt get an attitude EVERY SINGLE TIME I ask them to fix THEIR MISTAKE. They act like im trying to get free food or im lying about sayin no cheese. This time I asked the lady 3 times before I got my food if its just meat and a bun and she said yes three times smh.
Atmosphere: 1
Food: 1
Service: 1
I pulled in. All I wanted was a chocolate frosty and their response was we only have vanilla today.
My sister found mold on her bread. I called and the manager was very rude. Her exact words were “ma’am I make the food and I know I don’t got mold on my bread” I thought that was very rude and was not the right way to talk to any customer coming to you with a serious matter. Be so for real Wendy’s get it together!
Atmosphere: 1
Food: 1
Service: 1
This Wendy’s is basically running a social experiment: How long will people sit in their cars before giving up on life (and their Frosty)? Spoiler: 45 minutes.
I ordered online at 6:30 pm like a responsible adult. Showed up at 6:40, only two cars ahead of me. Easy, right? Wrong. They handed me my Frosty immediately (ah yes, the perfect appetizer — a cup of chocolate soup by the time food arrives) and told me to pull up and wait. Apparently, everyone else got the same treatment, so the parking lot turned into a sad little tailgate party where the theme was regret.
By the time my food arrived at 7:20 pm, I had the world’s saddest chocolate milk instead of a Frosty, and of course, the bag was missing the sauces and the very special spoon that apparently justifies this culinary robbery for the overpriced $10 “Wednesday” meal (which, let’s be honest, is just nuggets, fries, and a now-defrosted Frosty 🙃). Had to flag someone down like I was hailing a cab just to get the basics. Ridiculous. It should not take 45 minutes to an hour to get “fast” food — especially a pick-up order that was placed in advance.
Shoutout to the polite young lady who brought my food out. She was sweet, but let’s be honest — if you’re working here, you deserve hazard pay and probably a medal. Clearly, she’s not the problem here, so I didn’t take my irritation out on her. I’m frustrated, not a heartless monster.
Bottom line: unless you enjoy melted Frosties, missing sauces, and the thrill of wondering if your food will ever arrive, maybe skip this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Great service, great hot food. The type of service I am use to from Wendy's... The last Wendy's I visited got 2 stars..read that review a see videos.
Atmosphere: 5
Food: 5
Service: 5
Customer service is awful...nobody greeted me when I walked up to the counter..the cashier that came in was on her phone the whole time
Service: 1
Love it hot off grill
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
wendy’s on grove st yall normally save me with my late night door dash but idk what yall just put in my biggie bag yall done poisoned me 💔
Atmosphere: 3
Food: 5
Service: 3
Visited drive thru around 8 a.m., the first week of May 2025. Lobby doesn't open until 9 a.m. Greeted promptly by Williams or Wilson, and ordered one breakfast burrito.
I don't like eating and driving, but couldn't turn around back to a parking space. Burrito was great and enjoyed about seven minutes later.
Food: 5
Service: 5
They never have baked potatoes
Atmosphere: 3
Food: 3
Service: 3
Service is always prompt and they cater to their favorite patrons. I recommend.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheese Fries, Double Stack
Girl at drive thru likes to play games with the co worker. Had to pull and park to wait for food. It's fast food , but these youngings don't get it
Atmosphere: 1
Food: 2
Service: 1
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