Honestly I ordered through delivery and it was a disaster. food was not properly done. drinks were wrong. items were missing. all together it was disgusting. fries were cold.
Food: 1
Heather C
Food was cold, drink machine no ice, and drinks flat. Rating is very low 90.7. Employees just goofing off, not caring about customers. Needs to be under new management.
Atmosphere: 1
Food: 1
Service: 2
FireShepherd 115
Only perk about this place is that you never get what you ordered so you get to try something new
Atmosphere: 1
Food: 1
Service: 1
Gustavo Hernandez
Very slow
Atmosphere: 1
Food: 2
Service: 1
Matthew Pickreign
Service was a little slow. Apparently they are not used to people walking in and ordering. Four crew members looked at me without even saying a word. I waited at the counter for 4-5 minutes before someone acknowledged me. When I tried to pay with cash, the person was 'put out' by the hastle of getting me change for my $20 bill.
The food was great and the facility was very clean, hence the 5 stars in those areas.
Atmosphere: 5
Food: 5
Service: 1
Robin White
This Wendy’s is AWFUL! They are always out of something EVERY time I visit. They hardly ever have Frosties because the machine is down/broken and seldom have baked potatoes ready. I ordered a large chili last week and the person in the drive thru replied by saying, “We don’t have crackers or hot sauce…do you still want it?”
Atmosphere: 1
Food: 3
Service: 1
Alyssa Bill
THIS REVIEW DOES NOT REFLECT ON THE CREW LEVEL EMPLOYEES OF THIS STORE. Management at this store is awful, every time i have been to this location, they have been in shambles. They are always out of very crucial things. Today it was bacon, pineapple lemonade, chocolate frosty, and trays. I received my 2 large drinks in 4 small cups, meanwhile I could clearly see a few different sizes of larger cups. Someone from corporate needs to pay this store a visit. I always leave in a terrible mood. You can tell the employees here are run down from having to tell every customer that they are out of 50% of their products every day
Atmosphere: 3
Food: 4
Service: 4
Christin
I ordered carry out and went up to the doors at 2:00pm and they were locked. I couldn’t wait in the long line at the drive thru so I called to see if they could cancel the order. The old lady that came on the phone was VERY rude, hanging up on me stating “What you want me to do?” I called back to get her name and she then hung up again without even telling me. If you don’t want to work in the service, you should find another profession. This one isn’t it.
Service: 1
Kendall Buckles
The staff was friendly. The food was great! Kudos to the manager
Atmosphere: 5
Food: 5
Service: 5
Kenny Sisk Music
Came for breakfast. Was told they have no biscuits. Asked for sweet tea. Was told they have no sweet tea. Then I got pulled forward to wait for a breakfast burrito. Fast food used to be fast and cheap. At $8, this experience wasn't fast or cheap. The lady running the window was very nice though.
Wow a 2 star review from me. The only reason it is getting a 2 star verses a 1 star is because the young lady cashier at the window seemed remorseful about the service I received. It stared going wrong when I begin to place my order(my over all wait time was 40 minutes)..several things went down hill from there. They were out of items I had order through the app and paid for and the manager let me know that she will not substitute anything, so I sorta dealt with that, but still not happy with no type of accommodating fix. Then I was given 1/3 of my meal with a greasy nasty receipt, I sat at the window wondering where the rest of my order was, then 2 minutes later the young returned to the window say oh you have two more sandwiches. So I waited some more, then I decided to check my bag for the fries because I was hungry, there were stale cold! I asked for some more fresh hot fries and was asked to pull forward and I did. The cold fries were dropped back in the grease to be reheated and they still were mixed with cold fries. They gave me a fork for my shake, there were a few other things that were not good this visit. I had really tried being patient about the quality of EVERYTHING, but in the end, I did have to request a refund to the young lady that was serving me. The manager still did not even ask what the problems were because I am guessing she already knew. She did not apologize, she did look at me to even try to make things right, and yes I would have allowed her to do that, because really wanted Wendy's. The young lady serving me was polite and she did wish me a good night and I wished her the same, that is why the 2 stars. I did however go to the other Wendy's across town and everything over was perfect over there. Read that review...
Atmosphere: 1
Food: 1
Service: 2
Bianca Cuevas
Worst place to get Wendy’s….. Lady was taking my payment then she starts saying I have to go… I don’t know what drama they have going on there but that’s needs to stop and also giving back my debt card. And the food was horrible just a chicken and the bun no lettuce no tomatoes no nothing like what the heck is that and also I was already irritated that I didn’t even get my drinking cause I don’t even know what was going up in there with that last started to go all crazy.
Atmosphere: 1
Food: 1
Service: 1
Djakata Walker
One of the cleanest Wendy's I've been in with fast service, but okay customer service.
Atmosphere: 4
Food: 4
Service: 5
Lanor Bessur
Your employees chasing away your business with their dog-water attitudes.
McDonald's just down the street. I might as well go there.
Atmosphere: 1
Food: 1
Service: 1
Justin Harwell
Clean, very professional, and I got my large order before I even filled up my drinks.
Honestly I ordered through delivery and it was a disaster. food was not properly done. drinks were wrong. items were missing. all together it was disgusting. fries were cold.
Food: 1
Food was cold, drink machine no ice, and drinks flat. Rating is very low 90.7. Employees just goofing off, not caring about customers. Needs to be under new management.
Atmosphere: 1
Food: 1
Service: 2
Only perk about this place is that you never get what you ordered so you get to try something new
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 1
Food: 2
Service: 1
Service was a little slow. Apparently they are not used to people walking in and ordering. Four crew members looked at me without even saying a word. I waited at the counter for 4-5 minutes before someone acknowledged me. When I tried to pay with cash, the person was 'put out' by the hastle of getting me change for my $20 bill.
The food was great and the facility was very clean, hence the 5 stars in those areas.
Atmosphere: 5
Food: 5
Service: 1
This Wendy’s is AWFUL! They are always out of something EVERY time I visit. They hardly ever have Frosties because the machine is down/broken and seldom have baked potatoes ready. I ordered a large chili last week and the person in the drive thru replied by saying, “We don’t have crackers or hot sauce…do you still want it?”
Atmosphere: 1
Food: 3
Service: 1
THIS REVIEW DOES NOT REFLECT ON THE CREW LEVEL EMPLOYEES OF THIS STORE. Management at this store is awful, every time i have been to this location, they have been in shambles. They are always out of very crucial things. Today it was bacon, pineapple lemonade, chocolate frosty, and trays. I received my 2 large drinks in 4 small cups, meanwhile I could clearly see a few different sizes of larger cups. Someone from corporate needs to pay this store a visit. I always leave in a terrible mood. You can tell the employees here are run down from having to tell every customer that they are out of 50% of their products every day
Atmosphere: 3
Food: 4
Service: 4
I ordered carry out and went up to the doors at 2:00pm and they were locked. I couldn’t wait in the long line at the drive thru so I called to see if they could cancel the order. The old lady that came on the phone was VERY rude, hanging up on me stating “What you want me to do?” I called back to get her name and she then hung up again without even telling me. If you don’t want to work in the service, you should find another profession. This one isn’t it.
Service: 1
The staff was friendly. The food was great! Kudos to the manager
Atmosphere: 5
Food: 5
Service: 5
Came for breakfast. Was told they have no biscuits. Asked for sweet tea. Was told they have no sweet tea. Then I got pulled forward to wait for a breakfast burrito. Fast food used to be fast and cheap. At $8, this experience wasn't fast or cheap. The lady running the window was very nice though.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Wow a 2 star review from me. The only reason it is getting a 2 star verses a 1 star is because the young lady cashier at the window seemed remorseful about the service I received. It stared going wrong when I begin to place my order(my over all wait time was 40 minutes)..several things went down hill from there. They were out of items I had order through the app and paid for and the manager let me know that she will not substitute anything, so I sorta dealt with that, but still not happy with no type of accommodating fix. Then I was given 1/3 of my meal with a greasy nasty receipt, I sat at the window wondering where the rest of my order was, then 2 minutes later the young returned to the window say oh you have two more sandwiches. So I waited some more, then I decided to check my bag for the fries because I was hungry, there were stale cold! I asked for some more fresh hot fries and was asked to pull forward and I did. The cold fries were dropped back in the grease to be reheated and they still were mixed with cold fries. They gave me a fork for my shake, there were a few other things that were not good this visit. I had really tried being patient about the quality of EVERYTHING, but in the end, I did have to request a refund to the young lady that was serving me. The manager still did not even ask what the problems were because I am guessing she already knew. She did not apologize, she did look at me to even try to make things right, and yes I would have allowed her to do that, because really wanted Wendy's. The young lady serving me was polite and she did wish me a good night and I wished her the same, that is why the 2 stars. I did however go to the other Wendy's across town and everything over was perfect over there. Read that review...
Atmosphere: 1
Food: 1
Service: 2
Worst place to get Wendy’s….. Lady was taking my payment then she starts saying I have to go… I don’t know what drama they have going on there but that’s needs to stop and also giving back my debt card. And the food was horrible just a chicken and the bun no lettuce no tomatoes no nothing like what the heck is that and also I was already irritated that I didn’t even get my drinking cause I don’t even know what was going up in there with that last started to go all crazy.
Atmosphere: 1
Food: 1
Service: 1
One of the cleanest Wendy's I've been in with fast service, but okay customer service.
Atmosphere: 4
Food: 4
Service: 5
Your employees chasing away your business with their dog-water attitudes.
McDonald's just down the street. I might as well go there.
Atmosphere: 1
Food: 1
Service: 1
Clean, very professional, and I got my large order before I even filled up my drinks.
Atmosphere: 5
Food: 5
Service: 5
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