As a business owner of over 25 years, Shay needs some customer service training. After getting our food, I asked the person who took our order if the coffee order was in the works, she (Shay) loudly responded from her station, "I'm working on 4 orders ahead of that one." When it was ready she walked over, aggressively slapped the cup down hard against the counter and the coffee splashed up all over the cup and she walked back to where she was. One of the food people saw it, took it back replaced the cover and offered it to us. Customer service save and Shay needs to manage her feelings.
Atmosphere: 3
Food: 4
Service: 2
August Webb
I have limited time on my way to work each morning, this is one of two stops I have access to that early in the morning. I went there placed my order for breakfast and pulled around to the window they took my card and they said their card reader stopped working. I understand that's out of their control, and they asked me if I had cash which I never carry cash. In that situation I felt like with my $8 order the least they could have done is say hey it's on us it's not your fault the card readers down. Instead they just awkwardly stared at me and acted like I was the problem because I didn't have cash. So I had to get to work without breakfast because I already placed my order and waited in line. The younger gentleman with the blue shirt on always seems like he hates being there and he hates customer service. I gave them another chance today even though I don't think they deserve it, and they messed up my very simple order. I'll never be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
lcuby “elcuby”
The boy working was very disrespectful. I tried to talk to him multiple times, but he turned his back on me, ignoring me. (October 8, 5:50 p.m.)
Atmosphere: 4
Food: 5
Service: 1
Rick Vandecar
Very polite girl awesome service
Atmosphere: 5
Food: 5
Service: 5
Morgan Koscheck
I ordered through the app and I only ordered a coffee and hashbrowns. The coffee is great nothing wrong but my hashbrowns were borderline burnt and old I don’t want no sad soggy burnt hashbrowns. I ate two.
Atmosphere: 3
Food: 1
Service: 4
Brian Gilliam
Ordered 4 donuts at drive thru, got home to find only 3. Didn’t have chocolate milk, only milk in a plastic cup. Very disappointing.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Pamela McMahan
Why would a donut shop currently be out of all donuts? I don’t go to Dunkin Donuts to get avocado toast. I go to DD for donuts.
Atmosphere: 1
Food: 1
Service: 1
Lo Ja
We went through the drive through. Food was good . Staff was nice.
Atmosphere: 4
Food: 4
Service: 4
Jared Drew
Food terrible! Drinks were made incorrectly when asked to add ingredients we were told it was in there. They did not fix drinks only wanted to argue! Will never go to this location again.
i don’t often do reviews, but this deserves one imo. i didn’t get her name, but the girl (blonde with glasses) who took my order was so incredibly sweet. i just got back from a 3 day backpacking trip, and i’m glad i made a stop here. my drink tastes amazing and i hope said girl’s wishes all come true.
Atmosphere: 5
Food: 5
Service: 5
Consuelo Loftis
Obviously under staffed but still great service and accurate order.
Atmosphere: 5
Food: 5
Service: 5
Stephen Highfield
Enjoy getting breakfast here when I'm out of town. It's always busy but it's always good
Best Dunkin in the area!
Atmosphere: 5
Food: 5
Service: 5
As a business owner of over 25 years, Shay needs some customer service training. After getting our food, I asked the person who took our order if the coffee order was in the works, she (Shay) loudly responded from her station, "I'm working on 4 orders ahead of that one." When it was ready she walked over, aggressively slapped the cup down hard against the counter and the coffee splashed up all over the cup and she walked back to where she was. One of the food people saw it, took it back replaced the cover and offered it to us. Customer service save and Shay needs to manage her feelings.
Atmosphere: 3
Food: 4
Service: 2
I have limited time on my way to work each morning, this is one of two stops I have access to that early in the morning. I went there placed my order for breakfast and pulled around to the window they took my card and they said their card reader stopped working. I understand that's out of their control, and they asked me if I had cash which I never carry cash. In that situation I felt like with my $8 order the least they could have done is say hey it's on us it's not your fault the card readers down. Instead they just awkwardly stared at me and acted like I was the problem because I didn't have cash. So I had to get to work without breakfast because I already placed my order and waited in line. The younger gentleman with the blue shirt on always seems like he hates being there and he hates customer service. I gave them another chance today even though I don't think they deserve it, and they messed up my very simple order. I'll never be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
The boy working was very disrespectful. I tried to talk to him multiple times, but he turned his back on me, ignoring me. (October 8, 5:50 p.m.)
Atmosphere: 4
Food: 5
Service: 1
Very polite girl awesome service
Atmosphere: 5
Food: 5
Service: 5
I ordered through the app and I only ordered a coffee and hashbrowns. The coffee is great nothing wrong but my hashbrowns were borderline burnt and old I don’t want no sad soggy burnt hashbrowns. I ate two.
Atmosphere: 3
Food: 1
Service: 4
Ordered 4 donuts at drive thru, got home to find only 3. Didn’t have chocolate milk, only milk in a plastic cup. Very disappointing.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
Why would a donut shop currently be out of all donuts? I don’t go to Dunkin Donuts to get avocado toast. I go to DD for donuts.
Atmosphere: 1
Food: 1
Service: 1
We went through the drive through. Food was good . Staff was nice.
Atmosphere: 4
Food: 4
Service: 4
Food terrible! Drinks were made incorrectly when asked to add ingredients we were told it was in there. They did not fix drinks only wanted to argue! Will never go to this location again.
Food: 1
Service: 1
Restaurantji Recommends
i don’t often do reviews, but this deserves one imo. i didn’t get her name, but the girl (blonde with glasses) who took my order was so incredibly sweet. i just got back from a 3 day backpacking trip, and i’m glad i made a stop here. my drink tastes amazing and i hope said girl’s wishes all come true.
Atmosphere: 5
Food: 5
Service: 5
Obviously under staffed but still great service and accurate order.
Atmosphere: 5
Food: 5
Service: 5
Enjoy getting breakfast here when I'm out of town. It's always busy but it's always good
Atmosphere: 4
Food: 4
Service: 4
Everybody loves Duncan.....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Good as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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