Popeyes Louisiana Kitchen

I put my orders in roughly 15 minutes every time I eat here, but the past few weeks, I go in and the employees look at me like they've never seen my order before, then tell me it'll be ten minutes. Are they not even watching the orders come in?

And now they're getting simple orders wrong, and my food was cold. Someone needs to check on the staff of this store. It used to be good.

Atmosphere: 1

Food: 1

Service: 1

When this popeyes first opened I wasn’t pleased at all. But I have to say as of recent the food has been on point & the ladies at the drive through are always so kind & helpful!

Atmosphere: 5

Food: 5

Service: 5

I have always liked Popeyes chicken. I never have any issues when we visit this location. We always go inside to order, and I would like to say how courteous everyone is there. I barely like to get fast food anymore, but always look forward to the employees. A+. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Ordered an online pickup for 845 pickup. Get there at 845. They tell me they will have to drop chicken if I want my order or they can replace it with something else. They said I can wait 15 minutes for fresh chicken if I want to. I said why wasnt my order dropped when you got the order? She said we just got it 12 minutes ago?!?!?! Uhm. Please tell me if they would've dropped the right order 12 minutes, I would've only had to wait 3 minutes, which would totally be acceptable. I can tell you what, they have lost a customer who has spent hundreds of dollars in the last few months because of their incompetence.

Atmosphere: 1

Food: 1

Service: 1

Went by at just after 10pm on Friday 8/8/25. Wanted to place a drive thru order and was informed that all the fryers had already been shut down and that only spicy poppers were available If you’re open for business until 11 , you don’t shut down your equipment until 11!!! I suppose this location won’t last long either.

Service: 1

Good food

Atmosphere: 5

Food: 5

Service: 5

Waited 30min for drive thru order. Had to go inside and get a refund. There were no customers inside, employees were not on task talking on cell phones. They were polite and apologized but seemed not to care about speed of service. Do not waste your time at this restaurant. It’s obviously not managed well! Look at the other reviews.

Service: 1

Service 10/10 fresh food !!

Atmosphere: 5

Food: 5

Service: 5

Super clean. Good food. Great staff

Atmosphere: 5

Food: 5

Service: 5

I purchased a $6 big box and an apple pie, service was great and the food is fresh and plenty of it

Atmosphere: 5

Food: 5

Service: 5

Great friendly service but the food was not good at all cold tough chicken ughhhh and they were literally out of 8 of the 10 items I tried to order

If I could leave 0 stars I would. Every single time we've been here the service has been ridiculous. Order online and still have to wait 20+ min for your food in the parking lot.

Ok yall listen up!!!
I’m so so furious I can’t even explain!!!
So first off my chicken was dry I ordered a large fry and got i guess a small but they where just poured into my take out back not a fry container or whatever you call it. And my coke tasted like someone shook up up the coke machine and let it sit through the whole Biden administration.
Secondly I pull up to the drive through they tell me to hold on I wait 5 minutes I was the only one in line and no one was inside. And there mic was still on.
I pull up to the first window wait 4 minutes for the girl to take my money then to the second window to wait another 5 minutes for my food.
I mean come on guys it’s fast food if I wanted to wait that long I would’ve went to Texas road house.
The whole situation like the Biden administration left a bad taste in my mouth.
Also like the Biden administration I can’t wait until something else is there.

Waited for 15 minutes and they said they're be with me but instead took all the other people in the next aisle and laughed when I asked if they were going to take my order. Absolutely horrible service.

Food was delicious and fresh, the window staff was so friendly and nice.