We have been regular customers of this Subway since we moved to Forest City in January, 2023, ordering online at least every couple of weeks (sometimes more). At first, we could not believe how great the food and service was, and even commented amongst ourselves that it was the “best Subway ever”. However, over the past few months, we have seen a decline in the service (and thus, the food). We have had 3 out of the past 4 orders prepared incorrectly, despite tipping 15% on literally every order. The first time it happened, we chalked it up to an innocent mistake. The second time, which was just last week, the sandwiches were completely inedible and I had to drive back to the store to have the employees make two new sandwiches. Tonight, my fiancée’s sandwich is missing extra meat, both are missing cheese and weren’t cut in half, among a few other missing ingredients. We are simply too tired to drive back to the store tonight, so made do with what we received. We could possibly even look past the incorrectly made orders if the staff wasn’t so rude. Not only do they not greet customers at the door, but they can’t even be bothered to reply back with a simple “hello” when greeted. Very disappointed in the recent direction and quality of this store.
Atmosphere: 1
Food: 5
Service: 1
Patrick Boone
Good food and friendly
Atmosphere: 4
Food: 4
Service: 5
Steven Mcginnis
All ways have fresh veggies
Jennifer Greene
The service was good. The food was excellent. We will be returning.
Atmosphere: 5
Food: 5
Service: 4
J Davis
Very well organized. Plenty of workers staying busy. Very efficient.
Atmosphere: 5
Food: 5
Service: 5
marie smith
Excellent service and excellent product made the way I wanted very relaxed not rushed for the dollar thank you I finally found a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Nancy Lee
Why don't take coupons at Rutherford NC and at the one at Walmart. Done have no problem at Sandmuch.o.if they wanted take coupons why Mail
Atmosphere: 2
Food: 1
Service: 1
Kathy Eguia
Great food and
Atmosphere: 5
Food: 5
Service: 5
Martha Mullinax
An older lady was working which makes the experience great. Clean and organized work area and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Chasity Sylva
My fiance and I travel for work so we bave been to many Subways. This one by far has been our favorite. The food is fresh and good, but the outstanding service we received from Melinda is the reason for this 5 star rating. She was so sweet and helpful, will definitely return during our time here.
My fiance and I travel for work so we bave been to many Subways. This one by far has been our favorite. The food is fresh and good, but the outstanding service we received from Melinda is the reason for this 5 star rating. She was so sweet and helpful, will definitely return during our time here.
Atmosphere: 5
Food: 5
Service: 5
Joel O.
Ordered 60 dollar's worth of food on line and none of it was correct. Sandwich artist admitted to my daughter he put sauce on a sandwich that she didn't want. Ordered a meal... Didn't get the meal. Called and told them the issues and they said sorry nothing we can do about it.
Chris Glawson
Looks like they have gotten new help and it is a lot better now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Teresa Chandler
Very good food. Employees are young and were not very attentive to customers in line, one employee was even upset when he was told to get on the register because he saw all the customers in line , another employee left the line in the middle of making sandwiches. The store is always clean, and well stocked in the lobby.
We have been regular customers of this Subway since we moved to Forest City in January, 2023, ordering online at least every couple of weeks (sometimes more). At first, we could not believe how great the food and service was, and even commented amongst ourselves that it was the “best Subway ever”. However, over the past few months, we have seen a decline in the service (and thus, the food). We have had 3 out of the past 4 orders prepared incorrectly, despite tipping 15% on literally every order. The first time it happened, we chalked it up to an innocent mistake. The second time, which was just last week, the sandwiches were completely inedible and I had to drive back to the store to have the employees make two new sandwiches. Tonight, my fiancée’s sandwich is missing extra meat, both are missing cheese and weren’t cut in half, among a few other missing ingredients. We are simply too tired to drive back to the store tonight, so made do with what we received. We could possibly even look past the incorrectly made orders if the staff wasn’t so rude. Not only do they not greet customers at the door, but they can’t even be bothered to reply back with a simple “hello” when greeted. Very disappointed in the recent direction and quality of this store.
Atmosphere: 1
Food: 5
Service: 1
Good food and friendly
Atmosphere: 4
Food: 4
Service: 5
All ways have fresh veggies
The service was good. The food was excellent. We will be returning.
Atmosphere: 5
Food: 5
Service: 4
Very well organized. Plenty of workers staying busy. Very efficient.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and excellent product made the way I wanted very relaxed not rushed for the dollar thank you I finally found a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Why don't take coupons at Rutherford NC and at the one at Walmart. Done have no problem at Sandmuch.o.if they wanted take coupons why Mail
Atmosphere: 2
Food: 1
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
An older lady was working which makes the experience great. Clean and organized work area and friendly service.
Atmosphere: 5
Food: 5
Service: 5
My fiance and I travel for work so we bave been to many Subways. This one by far has been our favorite. The food is fresh and good, but the outstanding service we received from Melinda is the reason for this 5 star rating. She was so sweet and helpful, will definitely return during our time here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My fiance and I travel for work so we bave been to many Subways. This one by far has been our favorite. The food is fresh and good, but the outstanding service we received from Melinda is the reason for this 5 star rating. She was so sweet and helpful, will definitely return during our time here.
Atmosphere: 5
Food: 5
Service: 5
Ordered 60 dollar's worth of food on line and none of it was correct. Sandwich artist admitted to my daughter he put sauce on a sandwich that she didn't want. Ordered a meal... Didn't get the meal. Called and told them the issues and they said sorry nothing we can do about it.
Looks like they have gotten new help and it is a lot better now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Very good food. Employees are young and were not very attentive to customers in line, one employee was even upset when he was told to get on the register because he saw all the customers in line , another employee left the line in the middle of making sandwiches. The store is always clean, and well stocked in the lobby.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki, Steak
Love it, super people great food!Parking: Park near the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef