Love my local crew! The only complaint I have is about the other drive thru lane. I use mobile order service and drive a large truck. It would be better if the other lane was utilized completely so vehicles don’t have to merge back into one (large trucks don’t fit easily when merging).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Isa MIMC
Excellent food and treatment.
Atmosphere: 5
Food: 5
Service: 5
Julie Rogers
A new more personal take on "fast food" is how I would describe the Chick Fil A here in Franklin. While the Chick Fil A company has obviously been around for years I was impressed when I went through the drive thru at our local store. They often have employees outside on the side of the drive thru lanes to take your order and let you pay with them instead of ordering through a speaker system that can be difficult to understand one another. This also allowed my children to order for themselves which meant a lot especially to my younger ones. They were just as fast if not faster than the typical drive thru experience and were very patient as I paid with multiple gift cards. The staff were friendly, helpful, patient, and kind. The food, as it is with every store I have been to, was absolutely delicious and filling.
Atmosphere: 5
Food: 5
Service: 5
Radmila Petric
Amazing customer service!
Food: 5
Service: 5
Jose Valdes
Lunch was all that. The view to eat was amazing.
Atmosphere: 5
Food: 5
Service: 5
Maria Keyworth
The mobile drive through line is great! It really makes getting your order fast and my food is always right. The free Christmas goodies through the app are also a very nice perk!
Atmosphere: 5
Food: 5
Service: 5
Alan Watford
Quick, easy and friendly.
Food: 5
Service: 5
Meka Woodring
Always love going to the Franklin Chick Fil A. They are so friendly and seem to really enjoy what they do. Never had an issue with an order. Top notch every time.
Atmosphere: 5
Food: 5
Service: 5
Zack Hurst (mustek550)
Spicy chicken sandwich with pepper jack cheese is always great!
The app is amazing. Order ahead of time. Order from down the street. Use the special lane, go to the head of the line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Chick-Fil-A Grilled Chicken Club Sandwich, Grilled Chicken Sandwich
Jerry Buschmann
Great location and very clean.
Atmosphere: 5
Food: 5
Service: 5
Dani and Keith Edgemont
Great service good food. Please bring back the Spicy Honey Pimento Cheese Chicken Sandwich. The world needs this sandwich in order to work correctly. Please Chick-fil-a your our only hope!!!
Atmosphere: 5
Food: 5
Service: 5
Keith Edgemont
Amazing service always!! For the love of everything that’s good in this world please bring back the spicy honey, pimento chicken sandwich. This needs to be a staple on the menu!!!
Atmosphere: 5
Food: 5
Service: 5
Lisa Sander
Unfortunately for me and my lunch today....seems like someone spilled the salt on the waffle fries! No time to go back for a replacement....
She best.
Atmosphere: 5
Food: 5
Service: 5
Love my local crew! The only complaint I have is about the other drive thru lane. I use mobile order service and drive a large truck. It would be better if the other lane was utilized completely so vehicles don’t have to merge back into one (large trucks don’t fit easily when merging).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Excellent food and treatment.
Atmosphere: 5
Food: 5
Service: 5
A new more personal take on "fast food" is how I would describe the Chick Fil A here in Franklin. While the Chick Fil A company has obviously been around for years I was impressed when I went through the drive thru at our local store. They often have employees outside on the side of the drive thru lanes to take your order and let you pay with them instead of ordering through a speaker system that can be difficult to understand one another. This also allowed my children to order for themselves which meant a lot especially to my younger ones. They were just as fast if not faster than the typical drive thru experience and were very patient as I paid with multiple gift cards. The staff were friendly, helpful, patient, and kind. The food, as it is with every store I have been to, was absolutely delicious and filling.
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service!
Food: 5
Service: 5
Lunch was all that. The view to eat was amazing.
Atmosphere: 5
Food: 5
Service: 5
The mobile drive through line is great! It really makes getting your order fast and my food is always right. The free Christmas goodies through the app are also a very nice perk!
Atmosphere: 5
Food: 5
Service: 5
Quick, easy and friendly.
Food: 5
Service: 5
Always love going to the Franklin Chick Fil A. They are so friendly and seem to really enjoy what they do. Never had an issue with an order. Top notch every time.
Atmosphere: 5
Food: 5
Service: 5
Spicy chicken sandwich with pepper jack cheese is always great!
Kid-friendliness: Has a play place inside.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The app is amazing. Order ahead of time. Order from down the street. Use the special lane, go to the head of the line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Chick-Fil-A Grilled Chicken Club Sandwich, Grilled Chicken Sandwich
Great location and very clean.
Atmosphere: 5
Food: 5
Service: 5
Great service good food. Please bring back the Spicy Honey Pimento Cheese Chicken Sandwich. The world needs this sandwich in order to work correctly. Please Chick-fil-a your our only hope!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service always!! For the love of everything that’s good in this world please bring back the spicy honey, pimento chicken sandwich. This needs to be a staple on the menu!!!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately for me and my lunch today....seems like someone spilled the salt on the waffle fries! No time to go back for a replacement....
Atmosphere: 5
Food: 2
Service: 5
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