Stopped by here after mining at Cherokee Ruby and Sapphire mine. Service was great and our food tasted good. I would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Enchiladas, Steak, Seafood Fajitas
Tony
Great location and Great Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Iain Strait
Food was fairly priced, portion sizes are large, and service was quick. The combo deals are especially a great bargain.
Atmosphere: 4
Food: 5
Service: 5
Diana Soto
Greeted at the host stand by a nice young lady who immediately took us to our table. Unfortunately it was downhill after that. Our waitress was so rude. When I asked if they had aguas frescas, something commonly served as a beverage at Mexican restaurants, she quickly responded in a snappy tone “No!” Didn’t suggest something else, almost seemed annoyed that I even asked.
Atmosphere: 2
Food: 1
Service: 1
Judy Davis
The service was good but the food wasn't. I had a fish taco and it was very bland. The salsa was cold (just or of the fridge) and cheese dip was barely warm.
Atmosphere: 4
Food: 3
Service: 4
Real Reviewer
Well, we didn’t get to eat here so I can’t review the food. We walked in on a Saturday around 12:45 pm. No one was at the hostess stand, which stated “Please wait to be seated”. One girl walked by into the kitchen, didn’t say a word. Stood there another minute, while there was a girl at the check out stand, facing the door and us. When the people checking out were finished, she looked at us, didn’t say a word and stood there until the next people walked up to pay. I told my husband that they had one more chance or we were leaving. Then another girl comes up to the hostess stand, does not say one word, sour face, grabs something then immediately walks off. That was it, we turned around and walked out. All someone had to say was hello and that they’d be with us soon. But not one word. Not one smile. Not acknowledged at all. I’m not exactly sure how long we stood there, but at least 4-5 minutes if I had to guess. Customer service should be your top priority. We felt like our business was not wanted, like we were an annoyance by being there. Sorry, but giving it another chance will not happen.
El Charro is an after church lunch spot or a great place to stop and enjoy good Mexican food. I always get the nachos or chicken tacos. They have great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Amber Sewell
My favorite Mexican restaurant in town! Good food, great staff, and relaxing atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Rebecca M
Worst Mexican food I’ve ever had
Atmosphere: 2
Food: 1
Service: 2
J Lewis
We went on a long hike earlier in the day and had worked up quite the appetite for Mexican food. Unfortunately our dinners were barely edible and we left disappointed and unsatisfied. The steaks we ordered may have been boiled for want of flavor, and when we asked that they be cooked medium rare the server looked at us puzzled. The steaks were well-done at best, and even salt and pepper I nabbed from an abandoned table benefitted the flavor little. The chicken in the enchilada was very dry, the vegetables were boiled and unseasoned. The chips were broken into such tiny pieces that we celebrated when we found a whole chip hidden under the rubble. I asked the server for more water twice and was left, quite literally, high and dry. The ambience was lacking - off-and-on quiet music and abysmal lighting. Also they were blasting the AC on an October evening? We are baffled by the positive reviews and encourage management to rethink their commitment to quality food. If nothing else, at least the severs were pleasant.
Atmosphere: 1
Food: 1
Service: 2
Mark Wheeler
Great service and food was amazing. Great seasoning on the fajitas. Margaritas were very good, great taste .
Great food, great service, great people. Love eating there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Fajita Burrito, Enchiladas, Chimichanga Fajita, Taco Salad, Tortillas, Seafood Fajitas
Good food decent service zero parking
Great food and lots of it
Atmosphere: 4
Food: 5
Service: 5
Stopped by here after mining at Cherokee Ruby and Sapphire mine. Service was great and our food tasted good. I would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Enchiladas, Steak, Seafood Fajitas
Great location and Great Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Food was fairly priced, portion sizes are large, and service was quick. The combo deals are especially a great bargain.
Atmosphere: 4
Food: 5
Service: 5
Greeted at the host stand by a nice young lady who immediately took us to our table. Unfortunately it was downhill after that. Our waitress was so rude. When I asked if they had aguas frescas, something commonly served as a beverage at Mexican restaurants, she quickly responded in a snappy tone “No!” Didn’t suggest something else, almost seemed annoyed that I even asked.
Atmosphere: 2
Food: 1
Service: 1
The service was good but the food wasn't. I had a fish taco and it was very bland. The salsa was cold (just or of the fridge) and cheese dip was barely warm.
Atmosphere: 4
Food: 3
Service: 4
Well, we didn’t get to eat here so I can’t review the food. We walked in on a Saturday around 12:45 pm. No one was at the hostess stand, which stated “Please wait to be seated”. One girl walked by into the kitchen, didn’t say a word. Stood there another minute, while there was a girl at the check out stand, facing the door and us. When the people checking out were finished, she looked at us, didn’t say a word and stood there until the next people walked up to pay. I told my husband that they had one more chance or we were leaving. Then another girl comes up to the hostess stand, does not say one word, sour face, grabs something then immediately walks off. That was it, we turned around and walked out.
All someone had to say was hello and that they’d be with us soon. But not one word. Not one smile. Not acknowledged at all. I’m not exactly sure how long we stood there, but at least 4-5 minutes if I had to guess. Customer service should be your top priority. We felt like our business was not wanted, like we were an annoyance by being there. Sorry, but giving it another chance will not happen.
Service: 1
Always like stopping here when in Franklin!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
El Charro is an after church lunch spot or a great place to stop and enjoy good Mexican food. I always get the nachos or chicken tacos. They have great service and great food.
Atmosphere: 5
Food: 5
Service: 5
My favorite Mexican restaurant in town! Good food, great staff, and relaxing atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Worst Mexican food I’ve ever had
Atmosphere: 2
Food: 1
Service: 2
We went on a long hike earlier in the day and had worked up quite the appetite for Mexican food. Unfortunately our dinners were barely edible and we left disappointed and unsatisfied. The steaks we ordered may have been boiled for want of flavor, and when we asked that they be cooked medium rare the server looked at us puzzled. The steaks were well-done at best, and even salt and pepper I nabbed from an abandoned table benefitted the flavor little. The chicken in the enchilada was very dry, the vegetables were boiled and unseasoned. The chips were broken into such tiny pieces that we celebrated when we found a whole chip hidden under the rubble. I asked the server for more water twice and was left, quite literally, high and dry. The ambience was lacking - off-and-on quiet music and abysmal lighting. Also they were blasting the AC on an October evening? We are baffled by the positive reviews and encourage management to rethink their commitment to quality food. If nothing else, at least the severs were pleasant.
Atmosphere: 1
Food: 1
Service: 2
Great service and food was amazing. Great seasoning on the fajitas. Margaritas were very good, great taste .
Atmosphere: 5
Food: 5
Service: 5
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