KFC
Holly Springs Plaza, 441, Franklin
(828) 524-5965
Recent Reviews
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I swear every time I go to this store in the evenings I get the worst possible customer service. The absolutely worst. Kim was her name today. Rude from the time we pulled up through the drive thru until we left. Horrible person to have running the window. Lazy, terrible people skills and her attitude was disgraceful. Please find people that want to work. Thank you.
Atmosphere: 1
Food: 3
Service: 1
One of the worst meals I have ever had. Chicken was cold and tough. Fries were cold and hard. Why would any food service serve something this stale?
Food: 1
Service: 3
All I can say is they have lost their minds…Frozen chicken thrown into fryer…
Drive through did not fill out order correctly and left out part of the food. Also, the person at the window was no very friendly.
Atmosphere: 1
Food: 1
Service: 1
Tried to get a 16 count family meal they tried to tell me that the didn't have the chicken to do the 16 but they could do a 8 piece what kind of chicken place dont have chicken
Atmosphere: 1
Food: 1
Service: 1
Stopped to get a bucket of chicken to take to Cherokee, food was fixed within minutes, food was still got when we got to the river!
Atmosphere: 5
Food: 5
Service: 5
Very Impressed!! Literally had food in less than 10 minutes and it was Correct!!! Yay!!
Atmosphere: 5
Food: 5
Service: 5
I’ve never walked into this location but both times I door dashed from here I got no silverware and no drink that I ordered. We’re camping. Kind of depending on the plastic utensils coming with the overpriced crap food.
Atmosphere: 1
Food: 1
Service: 1
Ran through the drive through today because I wasn’t feeling good and didn’t want to cook. My husband ordered a bucket of chicken and two sides. When we got home we saw that they didn’t give us the chicken that we ordered (extra crispy) or the types of pieces we wanted. Not to mention all of the pieces were falling apart, tough, and just gross. The container of mashed potatoes was only half full. Overall I will never go back to this place it was a complete waste of money.
My Wife and I came thru the drive thru and ordered two 7.00 fill up we weren't told beforehand that there was no ice for our drinks .But we could go next door to Taco Bell if we want ice for our drinks which cost us.50 for two cups of ice . Then our food was terrible not fit to eat dry My wife got fries that were like leather.
Restaurantji Recommends
I've always liked KFC chicken. Today I went to buy a combo and the woman who served us was very rude, gave us a dirty look and didn't offer us drinks. It will definitely be the last time I go. That woman gave us dirty looks and is not good at serving.
Food is always great unfortunately they only had half the original type chicken everyone knows Krispies garbage., oh and I forgot my mashed side still one of the better fast food chains in the area
I ordered using the mobile app & my food was super fresh & hot. The lobby was clean & inviting.
Can only eat here when I have a coupon, otherwise way too expensive. Keep the coupons coming KFC!!
We had a great experience this evening! Especially after having to fight thru the holiday craziness. The sweetest lady, her name is Brandy took our order & was very accommodating. We're pleased with our service & our food & we'll definitely be back when we're over that way.
Atmosphere: 4
Food: 4
Service: 5
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