Food was great and they have awesome customer service! The staff were very friendly. I also tried the garden veggie Papa bowl for the first time and really liked it. đ
Atmosphere: 5
Food: 5
Service: 5
Joy Young-Pennell
It's an ok pizza but we got a ground beef pizza and it was so fatty I had to take it off of the pizza to eat it. The cheese topping is sufficient but the toppings are not enough to cover every slice.
Stephen Lovell
They never fail me! The food is always so good. And the manager Bryan is a great guy who really cares about the place.
Atmosphere: 5
Food: 5
Service: 5
Dylan Henderson
I know wait times can be long but this girl would rather talk to someone she knows coming in than hearing when my order comes out and making me wait even longer when iâm staring at my order sitting there
Atmosphere: 3
Food: 5
Service: 1
Mark Marich
Exceptional service and good food last night at PJs. Thank you.
Atmosphere: 4
Food: 5
Service: 5
Stephen Clyburn
Ordered a large pizza, thats not what I received. I got a medium pizza made with a large dough. So not only was the pizza the smaller wrong size but due to the extra dough the pizza didn't cook properly making the pizza inedible. Tried a few bites, spit it out and tossed the entire thing away.
Food: 1
Pete baker
Great pizza bowls
Atmosphere: 5
Food: 5
Service: 5
Brandon Braun
This place is a jokeâŠ. You order traditional wings, and instead of calling and letting you know âhey we are out of traditional, and we only have the nasty breaded boneless onesâ, they fill the order and donât tell you till you drive all the way over there, but hey, they threw in a couple of extra to help with the price differenceâŠâŠ. No wonder papa Johnâs is failingâŠ.
It took forever to get our pizza. I've tried this place twice and each time the manager/only employee pressured me for a tip for a pickup order.The pizza when we got it was below average and certainly not worth waiting hours for.I will NEVER eat here again.
Rob Jorett (Unga Vaughn Bungalow)
If youâre looking for a pizza experience that blows past the ordinary, Papa Johnâs in Franklinâunder the leadership of Skyler, the GMâhas got you covered. From the moment you walk in, thereâs a vibe that sets this location apart. The staff operates like a well-tuned engine, clearly driven by Skylerâs dynamic management style. You can tell right away that this isnât just another pizza shop; itâs a crew that takes pride in what they serve.
The pizzas? Absolute perfection. Fresh dough that springs to life in the oven, toppings so meticulously placed they look like art, and that signature garlic sauce waiting to ruin your diet plans in the best way possible. The consistency here is unreal. Whether you order at 2 PM on a slow Tuesday or 8 PM on a chaotic game night, every slice feels like it was crafted with care.
What really makes this Papa Johnâs stand out is the level of service. Skyler runs a tight ship, and you feel it. Deliveries are fast, orders are accurate, and even the smallest interactionsâwhether itâs a quick âthank youâ or a âhave a great dayââfeel genuine. Skyler has managed to turn what could be a standard fast food joint into a neighborhood staple where everyone feels welcome.
And donât even get me started on the customer-first mentality. Got a complicated order? No problem. The staff handles it without a blink. Something goes wrong? Skyler makes it right before you even have time to feel frustrated. Itâs clear that this isnât just about pizza for himâitâs about community, relationships, and ensuring every customer leaves happier than when they arrived.
The energy at this Papa Johnâs mirrors that of a winning sports team: driven, fun, and focused on delivering results every single time. If you havenât tried this location yet, youâre seriously missing out. Skyler and his crew are turning dough and cheese into an experience youâll want to keep coming back for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Inch Pizza
BURGUNDY2EL
DEALT WITH SKYLER. Has to be one of the best customer service interactions.I've had in a long time and I'm going through a lot in life.So for me to feel good off of a customer service interaction ordering a pizza he must be doing something right. I had several questions.I was a little frazzled and he called me down and talked to me like a real person AND I APPRECIATE THAT
Atmosphere: 5
Food: 5
Service: 5
Paul Crimmins
It was good I love the food
Atmosphere: 5
Food: 5
Service: 5
MChey
We were hesitant to order from here after seeing the negative reviews but decided to try it anyways and Iâm glad we did. We ordered pickup and the employees were very friendly and double checked that our order was correct. Great experience.
Staff very attentive and on the ball
Atmosphere: 5
Food: 5
Service: 5
Great quality.
Food: 5
Service: 5
Food was great and they have awesome customer service! The staff were very friendly. I also tried the garden veggie Papa bowl for the first time and really liked it. đ
Atmosphere: 5
Food: 5
Service: 5
It's an ok pizza but we got a ground beef pizza and it was so fatty I had to take it off of the pizza to eat it. The cheese topping is sufficient but the toppings are not enough to cover every slice.
They never fail me! The food is always so good. And the manager Bryan is a great guy who really cares about the place.
Atmosphere: 5
Food: 5
Service: 5
I know wait times can be long but this girl would rather talk to someone she knows coming in than hearing when my order comes out and making me wait even longer when iâm staring at my order sitting there
Atmosphere: 3
Food: 5
Service: 1
Exceptional service and good food last night at PJs. Thank you.
Atmosphere: 4
Food: 5
Service: 5
Ordered a large pizza, thats not what I received. I got a medium pizza made with a large dough. So not only was the pizza the smaller wrong size but due to the extra dough the pizza didn't cook properly making the pizza inedible. Tried a few bites, spit it out and tossed the entire thing away.
Food: 1
Great pizza bowls
Atmosphere: 5
Food: 5
Service: 5
This place is a jokeâŠ. You order traditional wings, and instead of calling and letting you know âhey we are out of traditional, and we only have the nasty breaded boneless onesâ, they fill the order and donât tell you till you drive all the way over there, but hey, they threw in a couple of extra to help with the price differenceâŠâŠ. No wonder papa Johnâs is failingâŠ.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It took forever to get our pizza.
I've tried this place twice and each time the manager/only employee pressured me for a tip for a pickup order.The pizza when we got it was below average and certainly not worth waiting hours for.I will NEVER eat here again.
If youâre looking for a pizza experience that blows past the ordinary, Papa Johnâs in Franklinâunder the leadership of Skyler, the GMâhas got you covered. From the moment you walk in, thereâs a vibe that sets this location apart. The staff operates like a well-tuned engine, clearly driven by Skylerâs dynamic management style. You can tell right away that this isnât just another pizza shop; itâs a crew that takes pride in what they serve.
The pizzas? Absolute perfection. Fresh dough that springs to life in the oven, toppings so meticulously placed they look like art, and that signature garlic sauce waiting to ruin your diet plans in the best way possible. The consistency here is unreal. Whether you order at 2 PM on a slow Tuesday or 8 PM on a chaotic game night, every slice feels like it was crafted with care.
What really makes this Papa Johnâs stand out is the level of service. Skyler runs a tight ship, and you feel it. Deliveries are fast, orders are accurate, and even the smallest interactionsâwhether itâs a quick âthank youâ or a âhave a great dayââfeel genuine. Skyler has managed to turn what could be a standard fast food joint into a neighborhood staple where everyone feels welcome.
And donât even get me started on the customer-first mentality. Got a complicated order? No problem. The staff handles it without a blink. Something goes wrong? Skyler makes it right before you even have time to feel frustrated. Itâs clear that this isnât just about pizza for himâitâs about community, relationships, and ensuring every customer leaves happier than when they arrived.
The energy at this Papa Johnâs mirrors that of a winning sports team: driven, fun, and focused on delivering results every single time. If you havenât tried this location yet, youâre seriously missing out. Skyler and his crew are turning dough and cheese into an experience youâll want to keep coming back for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Inch Pizza
DEALT WITH SKYLER. Has to be one of the best customer service interactions.I've had in a long time and I'm going through a lot in life.So for me to feel good off of a customer service interaction ordering a pizza he must be doing something right. I had several questions.I was a little frazzled and he called me down and talked to me like a real person AND I APPRECIATE THAT
Atmosphere: 5
Food: 5
Service: 5
It was good I love the food
Atmosphere: 5
Food: 5
Service: 5
We were hesitant to order from here after seeing the negative reviews but decided to try it anyways and Iâm glad we did. We ordered pickup and the employees were very friendly and double checked that our order was correct. Great experience.
Atmosphere: 5
Food: 5
Service: 5
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