Riverwalk Grille
57 Highlands Rd, Franklin
(828) 332-4455
Recent Reviews
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Tonight was my first visit, and it truly felt like discovering a little treasure tucked right into the everyday. The food was fantastic—flavors that seemed to arrive with a quiet confidence, nothing showy, just genuinely good. My drinks were well-made and balanced, and my own meal was excellent in every way. I sampled my dad’s drink and took a bite of his food, and both were just as impressive as mine. It’s rare for everyone at the table to be equally happy, but that was the vibe all around us. Even our neighbor’s plates looked wonderful, like the kitchen had decided nobody would leave disappointed tonight. The atmosphere was relaxed but still felt special, the kind of place where you settle in without realizing how quickly the time passes. After just one visit, I can honestly say this is my new favorite spot. If you’re thinking about going, go. I highly recommend it.
Well me and my kids wanted to see what the place was about, one the food didn't have no flavor what so ever, my chicken Alfredo was cold and it wasn't good for the price I paid for it. We order fried pickles that cost 10 bucks and got 12 pickles which I think that was b.s. service was ok but could have been better, also the green bean casserole was nasty, I doubt we will ever go back there again,
Atmosphere: 1
Food: 1
Service: 2
Probably some of the best lemon pepper wings I have had in a while
Atmosphere: 3
Food: 4
Service: 3
Chose this restaurant for a surprise birthday lunch for my dad's 60th birthday. They gave us a private room and set it up perfectly. Service was great and prompt. Everyone at the party enjoyed their food and my dad really enjoyed himself. I'd definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Great little cafe and nice clean space
Atmosphere: 5
Food: 5
Service: 5
First visit for lunch and was very good. Wife had the Cowboy Burger and I had the Philly Cheesesteak. Both were very filling and half of each came home for dinner. Server Angela was attentive and very helpful. Give it a try!
Atmosphere: 5
Food: 5
Service: 5
We made a reservation for 10 for dinner. I had family from out of town visiting for the fall leaves and I knew the food was really good from a prior visit. They can accommodate larger parties in a separate room but it’s not private, there are two big tables in the room. Our waitress was attentive and nice and accommodating.
Atmosphere and decor is average and could use design and color.
The absolute con for this restaurant was being asked to hurry up because they had another party they wanted to seat (who we asked and found out they did not make a reservation whereas we had). When I made the reservation I was not told of a time limit. When you have a big party with appetizers then the meal it’s normal to take an hour or more. We also wanted to have desert but they were trying to rush us so we didn’t get too. It was rather humiliating for all of us. We would have never been treated like this elsewhere especially when we are spending close to $$$$.$$.
Still, love the food but management needs training. Next year we will go back through the windy roads.
Atmosphere: 4
Food: 5
Service: 5
I had the steak and cheese philly. Good portion of steak, would like more veggies. But i will be back. Good job and the server was excellent. The large room up front we used gor a large group. It was a little to bright in there. But we were happy.
Atmosphere: 4
Food: 5
Service: 5
This place was HIT HARD by a HUGE group of 25+ that had been there for lunch when I walked in! Every staff member was frazzled, but still smiling and welcoming 🙏 😊
The drinks were ON POINT‼️
The appetizers were delicious 😋
The meal was GREAT ‼️
This place was clean and smelled amazing and felt incredible.
...even with dirty tables everywhere, and us being at the end of the obvious RUSH- it felt GOOD to be there 🙌
Y'all- I've never been here before, I never will again, I was passing thru... but THIS PLACE DESERVES a 10Star review😍
Thankx Ladies- Especially Sara
Atmosphere: 5
Food: 5
Service: 5
Inattentive waitstaff, poor preparation, and apathetic management.
Out of two entrées and four sides exactly one side was correct. Two sides were cold, one was wrong and cold, one entrée was prepared incorrectly, and one was not what was ordered and prepared incorrectly.
I couldn't tell you if the problem was communication or competence but there was almost no connection between what was ordered and what the kitchen produced. One thing I can be fairly certain of is that one plate sat long enough for an undercooked baked potato to reach room temperature.
When we pointed out the order was obviously wrong the food runner went to get our server. When the server did not come to the table after several minutes I got up and asked someone to send a manager to our table.
After several minutes more the manager came to the table, acknowledged the problems, apologized, and allowed us to leave without charging us.
Not making us pay for what we did not order that was not cooked the way we ordered it was quite literally the least that could be done under the circumstances.
This is not the first time I've eaten at this restaurant and it is probably not going to be the last time but it may be a while before I return.
I expected more from Riverwalk and I sincerely hope they can correct whatever is wrong because there was something seriously wrong with every part of our visit tonight.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Great food good service nice vibe
Atmosphere: 4
Food: 5
Service: 5
The food was great! Love that they have many gluten free options. Baby back ribs were extremely tender. Burgers were a good size. Everything tasted great. Service was wonderful. The restaurant was clean and bright.
Atmosphere: 5
Food: 5
Service: 5
Our experience was great, and I highly recommend RiverWalk Grille! The NY strip was cooked perfectly and the sides were delicious. The blooming onion was a great appetizer, and if you want to try something new, I recommend the fried avocado.
Atmosphere: 5
Food: 5
Service: 5
Ordered the fish fry sandwich was was excellent.
Atmosphere: 4
Food: 4
Service: 5
This was our first visit to Riverwalk Grille. It was an amazing experience. Audi was our server and she was super sweet, very attentive, and just amazing all-around. The food was delicious and very reasonably priced. My husband’s pork chop was perfectly grilled. My crab cakes were loaded with crab meat and so flavorful. (Definitely house made, not some frozen patty) We were also very pleased with our tasty sides. We will absolutely be back!
Atmosphere: 5
Food: 5
Service: 5
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