Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1360 Siler Rd, Franklin, North Carolina, 28734, US
Telephone: (828) 372-1211
Price range: $
Rating: 3.6

$ • Coffee Shops

Hours:
1360 Siler Rd, Franklin
(828) 372-1211

About Starbucks

Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from customers. While some have experienced excellent service and friendliness from the staff, including a very nice manager and an exceptionally kind employee named Chloe, others have encountered some challenges.

The location is described as seemingly new and well-stocked, offering the full Starbucks menu. Customers appreciate the warm welcome and the staff's ability to accommodate their orders, even when the store is busy. One customer noted that despite the haste, the employees never show any signs of stress and seem to be enjoying their work.

However, some customers have faced issues, such as the store not having change after a shift change, leading them to go to a nearby Aldi's to get smaller bills. Additionally, one customer reported an unpleasant incident where a staff member was rude to a kind and elderly customer who was simply inquiring about their second drink.

Furthermore, some customers have expressed frustration with the store's inconsistent hours, with one reporting that the drive-through was closed on a Saturday afternoon, despite the high demand in the area.

Overall, Starbucks Coffee Company appears to be a mixed bag, with both positive and negative experiences reported by customers. The staff's friendliness and ability to provide excellent service seem to be the highlight, but the store's operational challenges and occasional lapses in customer service have left some customers dissatisfied.